You might be eligible for a Genius discount at Hotel Emerald Waters Classy. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Hotel Emerald Waters Classy provides chic and modern rooms with free WiFi in Hanoi. Featuring a 24-hour front desk, the hotel has its own restaurant, tour desk and spa for guests to relax. The hotel is 984 feet from Ngoc Son Temple, 1640 feet from Old City Gate and Hoan Kiem Lake. Noi Bai International Airport is 13 mi away. Each room has a flat-screen cable TV, safe, electric kettle and mini-bar. Private bathroom comes with a shower, hairdryer and free toiletries. At Hotel Emerald Waters Classy, guests have access to a garden and terrace. Other facilities include a shared lounge and a ticket service.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Hanoi, this hotel has an excellent location score of 9.7

    • Great Food: Meals here are highly recommended!

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Buffet, Breakfast to go


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
2 twin beds
2 twin beds
and
1 king bed
2 king beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.9
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
9.3
Location
9.7
Free Wifi
9.0
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Bernadette
    Philippines Philippines
    Staffs are welcoming, very courteous and helpful, special mention to Kim, Julia, Hanah, Tony and Julius. Everyone was so accommodating :) the place is decent, you’ll have everything you’ll need.
  • Lisa
    United States United States
    Incredibly friendly and helpful staff. Quiet Room. Elegant. Amazing breakfasts. Perfect location.
  • Tam
    United States United States
    The staff were super nice and helpful. We regret that our schedule was so tight that we could not stay longer at hotel emerald waters!
  • Shiley
    United States United States
    The service was truly above and beyond, the staff was extremely nice and decorated our room and got us a cake for my friends birthday!!
  • Concepcion
    Philippines Philippines
    We really had a great experience and would surely stay in the same hotel. Big thanks to the manager who made us very comfortable during our entire stay 😊
  • Sarah
    Canada Canada
    The staff was exceptional! The staff at the front desk, the travel advisor(Ms Kim), the cleaning staff and the staff for breakfast greeted us and couldn’t seem to do enough to make our stay enjoyable. We appreciated Julia providing us with tips to...
  • Karen
    United States United States
    The staff was excellent. Tohm especially was very attentive and accommodating. She was helpful with recommendations and getting us from place to place. Even though her name tag said trainee, she did a wonderful job in her position. Julia was...
  • Francesca
    Canada Canada
    Location was excellent as was the staff. The standout was Ms Kim, the sales manager who was friendly and went over and above to make our 5 night stay excellent. She is well informed and goes out of her way to provide superior service. Room was...
  • Phyu
    Myanmar Myanmar
    My mom absolutely loved the place and everyone at the hotel was super-friendly!
  • Kim
    Canada Canada
    The staff at the hotel was so friendly and helpful. They were always available for anything.

Hotel area info

Restaurants
1 Restaurant On Site

  • GIA NGU restaurant
    • Cuisine
      American • Vietnamese
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Amenities of Hotel Emerald Waters Classy
Great facilities! Review score, 8.9

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Elevator
  • Laundry

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Archery
    Additional charge
  • Live music/Performance
    Off-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Strollers

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Hearing accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach umbrellas
  • Massage

Languages Spoken

  • English
  • Vietnamese

House rules
Hotel Emerald Waters Classy takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
Free
7+ years
Extra bed upon request
VND 350,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverUnionPay debit cardDebit cardCash

FAQs about Hotel Emerald Waters Classy