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Featuring a shared lounge, a terrace as well as a restaurant, Hanoi Emerald Waters Hotel Valley is located in the center of Hanoi, a 3-minute walk from Thang Long Water Puppet Theater. This 4-star hotel offers a tour desk and luggage storage space. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. At the hotel all rooms are equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. All guest rooms will provide guests with a desk and an electric tea pot. A buffet, à la carte or continental breakfast is available at the property. Popular points of interest near Hanoi Emerald Waters Hotel Valley include Hoan Kiem Lake, Hanoi Old City Gate and Trang Tien Plaza. Noi Bai International Airport is 15 miles away.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go


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Availability

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Room Type
Number of guests
 
1 queen bed
2 twin beds
1 king bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.2
Cleanliness
9.6
Comfort
9.6
Value for money
9.6
Location
9.8
Free Wifi
9.4
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Mohamed
    France France
    Everything was just Perfect. We were suprised by the quality of the services provided( staff, amenities, varied breakfast buffet ) The staff was Super helpful and ready to jump on on any of your needs , big Shout out to Dave , Grace and Tom...
  • Bassel
    Egypt Egypt
    The staff were excellent. So welcoming and attentive. Family suite was large, clean and comfortable. Would recommend to all.
  • John
    Canada Canada
    Great experience and superior customer service at this hotel. They helped me book all tours including to Halong Bay. I highly recommend this hotel and would stay again.
  • Meiyuk
    United States United States
    Staff was very helpful to make sure I didn't have issues with all my tours. I had 4 separate stays in between 3 tours. Grace also helped me to contact the airline when I could not make changes online. Everything was perfect. Breakfast was across...
  • V
    Vanessa
    United States United States
    My mom and I really enjoyed our stay at this hotel! The location was convenient/central to most major attractions in Hanoi and the breakfast had good variety. But the best part of this hotel is the staff. They truly go above and beyond to make you...
  • Avery
    United States United States
    The best part of our stay were the staff. They are incredibly friendly and helpful. On our first day, they gave us a map with recommendations of what to see and do. They also arranged airport transportation on our last day that was very convenient...
  • David
    United States United States
    Incredibly friendly and attentive staff. Breakfast was fantastic.
  • Saif
    Oman Oman
    I stayed in both hotels multiple times , everything , staff was super excellent. Never have such experience in my life.
  • Saif
    Oman Oman
    I stayed in both hotels multiple times , everything , staff was super excellent. Never have such experience in my life.
  • Tai
    United States United States
    I don’t even know where to start with this place. Because I had an incredible experience with this hotel, from the staff to their rooms. They offer excellent breakfast buffet. The staff go above and beyond with everything you need!!!

Hotel area info

Restaurants
1 Restaurant On Site

  • Emerald Restaurant
    • Cuisine
      French • Vietnamese • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegan • Gluten-free • Dairy-free

Amenities of Hanoi Emerald Waters Hotel Valley
Great facilities! Review score, 9.2

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Terrace

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Sofa bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge

Living Area

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and costs VND 150,000 per day.

    Front Desk Services

    • Invoice provided
    • Lockers
    • Private check-in/out
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk

    Entertainment & Family Services

    • Strollers
    • Indoor play area
    • Baby safety gates
    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/Marble floor
    • Heating
    • Private entrance
    • Laptop safe
    • Soundproof rooms
    • Elevator
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service

    Accessibility

    • Upper floors accessible by elevator

    Spa

    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa facilities
    • Massage
      Additional charge
    • Spa
      Additional charge

    Languages Spoken

    • English
    • Vietnamese

    House rules
    Hanoi Emerald Waters Hotel Valley takes special requests – add in the next step!

    Check-in
    From 2:00 PM
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 4 years
    Crib upon request
    Free
    7+ years
    Extra bed upon request
    VND 350,000 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash

    FAQs about Hanoi Emerald Waters Hotel Valley