Serene Boutique Hotel & Spa
Serene Boutique Hotel & Spa
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Located just a 5-minute walk from Hoan Kiem Lake, Serene Boutique Hotel & Spa offers modern rooms with air conditioning and free WiFi. Located in the Old Quarter, Serene Boutique Hotel & Spa is a 10-minute drive to Ho Chi Minh Mausoleum and a 40-minute drive to Noi Bai International Airport. Featuring wood flooring and dark brown accents, rooms are equipped with a flat-screen TV, mini-bar and electric kettle.The private bathroom offers a shower and free toiletries. Select rooms offer floor-to-ceiling windows. The hotel's on-site restaurant offers views of the Old Quarter and serves Asian and Western dishes. 24-hour room service is available. Guests can make arrangements for day trips at the tour desk, which offers a ticketing service. Other guest facilities include luggage storage and a business center.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Airport shuttle
- Family rooms
- Spa
- Non-smoking rooms
- 24-hour front desk
- Room service
- Elevator
- Laundry
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Guest reviews
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Guests who stayed here loved
Leo
Singapore“Hotel was located in a quieter street in the old quarters which is nice. Reception and lobby are a little old and not well maintained but the rooms and bathrooms are clean and quite spacious.”- Steve
Australia“Friendly day shift staff, clean room , comfortable bed. Great selection for breakfast.. Massage at the spa was fantastic.. Location was great also..” - Larry
Canada“Room was clean and comfortable. Staff wa very friendly and helpful.” - Earlyn
Philippines“Value for money. The breakfast buffet was a good spread. The staff were very accommodating. There is also spa service in the hotel where guests get 30% off.” 
Janet Canada“Loved the comfortable beds, and nice touches such as bathrobes. The breakfast buffet was delicious, with lots of variety. Every single staff member was friendly, and always willing to help. And the spa in the building provided excellent massage.”
Myungsoo
South Korea“Very smart and kind people. Good breakfast and very good place.”
Alex Canada“Our stay in Hanoi at Serene Boutique Hotel was incredible! From the moment we arrived, we felt welcomed and well taken care of. Alice, in particular, was super friendly, kind, and always ready to help. She assisted us with booking a trip to Ninh...”
P
United Kingdom“Very good value . Alice was exceptional from when we booked contacting via WhatsApp to organize trips & tours”
Krystal
Japan“Staff were so lovely and kind even before we arrived in Hanoi! We loved the breakfast here and the location was great and easy to access everything. Perfect stay!”- Vinh
United States“The people at the reception desk particularly two ladies were very helpful, they helped us in every way they can to make our stay/trip (booking tours for other cities) pleasant and comfortable. The hotel location is right in the old town, within...”
Hotel area info
Amenities of Serene Boutique Hotel & SpaGreat facilities! Review score, 8.7
Most popular amenities
- Free Wifi
- Airport shuttle
- Family rooms
- Spa
- Non-smoking rooms
- 24-hour front desk
- Room service
- Elevator
- Laundry
Bathroom
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Wardrobe or closet
- Alarm clock
Kitchen
- Cleaning products
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Cooking classAdditional chargeOff-site
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- CyclingOff-site
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Telephone
- TV
Food & Drink
- Minibar
InternetWifi is available in all areas and is free of charge.
ParkingNo parking available.
Front Desk Services
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
Spa
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- MassageAdditional charge
- SpaAdditional charge
Languages Spoken
- English
- Vietnamese
- Chinese
House rulesSerene Boutique Hotel & Spa takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
Reservations made for stay until 31 December 2018, guests are entitled to:
- 30% discount on spa service
- a VND 100,000 voucher for food & beverages
