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Serenity Diamond Hotel is located in Hanoi's Old Quarter, a 5-minute walk to Hoan Kiem Lake and Dong Xuan Market. Rooms are equipped with computers and free WiFi. The air-conditioned rooms come with a satellite TV, mini-bar and coffee/tea maker. A hairdryer and hot shower facilities are provided. The hotel features a tour desk, currency exchange and car rentals. The hotel's restaurant serves Western and Vietnamese specialties. Serenity Diamond Hotel is a 30-minute drive from Noibai International Airport. The hotel is a 10-minute drive from Hanoi Railway Station.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Hanoi, this hotel has an excellent location score of 9.0

    • Great Food: Meals here are highly recommended!


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 queen bed
2 twin beds
and
1 king bed
2 twin beds
or
1 king bed
2 twin beds
and
1 queen bed
1 twin bed
and
1 queen bed
2 twin beds
and
1 queen bed
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Guest reviews

Categories:

Staff
9.0
Facilities
7.5
Cleanliness
7.8
Comfort
7.7
Value for money
8.0
Location
9.0
Free Wifi
5.4
Low score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Kennalie
    United States United States
    The room was spacious, clean, comfortable and very good location! All the staff are very friendly and helpful. They can also book a shuttle for you from the airport to hotel vice versa
  • Kennalie
    United States United States
    It’s close to everything, the room good for its price and the all the staff is nice!
  • Sittie
    Philippines Philippines
    Location! I like that during our stay, we mainly walked to our destinations because it’s near!
  • Quitor
    Philippines Philippines
    The location was perfect. It was close to everything that I want to visit, so I only had to walk. The staff was very helpful. When the airline lost my baggage, they were kind enough to receive my baggage the night before my stay. The staff is very...
  • Neha
    Kuwait Kuwait
    Well managed hotel. Decent rooms with attached bathrooms. Accessible locations around, and great host.
  • Daniela
    New Zealand New Zealand
    Perfect location, very helpful staff and good wifi. We could do an early check-in without previous notice, the staff was always able to answer my questions and we stayed in the common area after the check out (waiting for our late night bus). They...
  • Kitty
    Hong Kong Hong Kong
    Jenny, the hotel manager always returned our message promptly. Very convenient location with minimart across and tons of PHO places and restaurant which open days and night.
  • Jennifer
    Philippines Philippines
    They were able to accommodate us on our request to have an early check in. The staff were all polite and kind. The location is very near the Train Street and other tourist spots. All is walking distance.
  • Irene
    Philippines Philippines
    The room was impeccably clean! The entire place had a wonderful ambiance. If you're looking for an affordable place to stay that is both pristine and charming, I would highly recommend booking here. The location is right in the heart of the Old...
  • Hinkham
    United States United States
    The property is in old quarter of Hanoi. It is within working distance of All activities.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of Serenity Diamond Hotel

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Sun deck

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Cooking class
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge

Living Area

  • Sofa
  • Fireplace
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and charges may apply.

  • Street parking

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof
  • Car rental
  • Laptop safe
  • Elevator
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Languages Spoken

  • English
  • Vietnamese

House rules
Serenity Diamond Hotel takes special requests – add in the next step!

Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please inform Serenity Diamond Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Serenity Diamond Hotel