Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodations with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness center, sauna facility and free parking on site. This nonsmoking hotel is just 0.7 mi from Giang Vo Exhibition Center an 1.1 mi from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 1.4 mi away, while Noi Bai International Airport is accessible within a 12 mi drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Mini-bar and tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Lotte Hotels
Hotel chain/brand
Lotte Hotels

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
1 king bed
1 king bed
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.3
Cleanliness
9.4
Comfort
9.5
Value for money
8.5
Location
8.7
Free Wifi
8.8
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Harsh
    India India
    what an amazing stay. this was my first time at Lotte Hotel globally. i am so impressed. staff are so professional. I want to thank the entire team and Lotte Hanoi for such an amazing experience.
  • Lagreta
    United States United States
    Lotte Hotel Hanoi is one of (if not)THE best hotel in Hanoi.
  • Arroliga
    United States United States
    The hotel is a class act. Truly a 5 star hotel that provides excellent room service. Great quality food and features a grocery store/mall/bar and multiple restaurants all within the same building. I stayed here the last couple nights of my 2 week...
  • Dhari
    Kuwait Kuwait
    The location was perfect you will find walking distance malls, nice and clean luxury rooms. Friendly and helpful staff.
  • Sergei
    Russia Russia
    What can I say - the hotel is perfect. Everything was top-notch.
  • Lee
    Singapore Singapore
    Nice room, friendly staff, n the breakfast was good too.
  • Thao
    Canada Canada
    Clean and spacious room. The facilities such as the gym, jacuzzi and the pool were all very good and updated. Buffet breakfast was amazing, so many options and the taste was scrumptious. Most of the staff were very friendly and helpful, putting in...
  • Ronald
    United States United States
    Very nice hotel. Staff are helpful and attentive. The rooms are comfortable and well appointed. The views are wonderful. Highly recommend the in-room breakfast for US$10 vs the US$32 brunch. They bring you more food than 2 people could eat. ...
  • Dannyreef
    Taiwan Taiwan
    good value for breakfast , especially when you book in combo.
  • Tirto
    Indonesia Indonesia
    Clean room, comfort bed, fast check in, aromatherapy smells good in the reception, many choices and plenty of breakfast, love their bim bim bap. Very good service of their concierge.

Hotel area info

Restaurants
4 Restaurants On Site

  • Grill 63
    • Cuisine
      Steakhouse • Asian • International • European • Grill/BBQ
    • Ambience
      Modern • Romantic
  • Red River
    • Cuisine
      Chinese • Korean • Asian
    • Ambience
      Family-friendly • Traditional • Modern
  • Tim Ho Wan
    • Cuisine
      Chinese
    • Ambience
      Family-friendly
  • Top Of Hanoi
    • Cuisine
      Asian
    • Ambience
      Romantic

Amenities of Lotte Hotel Hanoi
Great facilities! Review score, 9.3

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Bidet
  • Bathtub or shower
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is needed).

  • Parking garage

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • All ages welcome

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Korean
  • Vietnamese

House rules
Lotte Hotel Hanoi takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
11+ years
Extra bed upon request
VND 940,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Must-know information for guests at this property

Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lotte Hotel Hanoi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Lotte Hotel Hanoi