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About this property

San Palace Hotel & Spa features an outdoor swimming pool, terrace, a restaurant and bar in Hanoi. This 3-star hotel offers an ATM and a concierge service. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The breakfast offers buffet, continental or vegetarian options. Popular points of interest near the hotel include Ha Noi Railway station, Hanoi Temple of Literature and St. Joseph Cathedral. Noi Bai International Airport is 15 miles away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Hanoi, this hotel has an excellent location score of 9.7

    • Breakfast Info

    • Continental, Vegetarian, Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 queen bed
1 full bed
1 queen bed
1 twin bed
and
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.8
Facilities
8.8
Cleanliness
9.3
Comfort
9.3
Value for money
9.2
Location
9.7
Free Wifi
9.4
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Lisa
    Vietnam Vietnam
    Daff advised me well and organised trips to Halong Bay and Ha Giang Loop. Jerry & Nam made sure our stay smoothly. Thank you all for making my stay in Hanoi great!
  • Lil
    Vietnam Vietnam
    Our stay at San palace was truly memorable, thanks to the exceptional service provided by Daff. From the moment we arrived, they went above and beyond to ensure our trip was seamless. They arranged our tours to Halong Bay and Ninh Binh perfectly...
  • Kyl11q
    Australia Australia
    Perfect Location on the fringe of old town Hanoi. Easy to walk to everywhere in Hanoi and San Palace was the perfect base. The staff at reception and breakfast were always willing to help and nothing was too much of a problem. Room size was...
  • Ian
    Australia Australia
    Excellent buffet breakfast. All of the staff are welcoming, friendly and extremely helpful Cosy rooftop pool and bar
  • Katy
    Australia Australia
    Location was great for being able to walk everywhere and the staff were amazing. Would definitely recommend staying here.
  • Lucas
    Germany Germany
    Great location, walking distance/short grab ride to food and night markets (Fri-Sun). Very comfy bed
  • Mark
    Netherlands Netherlands
    San Palace Hotel offers a comfortable stay. Rooms are spacious and clean. The staff is friendly and helpful. Amenities include a fitness center and a restaurant. Its location is convenient for travelers.
  • Darien
    United States United States
    Clean, lovely staff, good breakfast, 24 hour rooftop pool
  • Sarah
    United States United States
    The staff is extremely helpful and gave me great tips for my visit. The hotel spa is wonderful - I had an hour-long facial that was extremely relaxing. The rooms are spacious, clean, and comfortable. The breakfast is fresh and has lots of options....
  • Eva
    Belgium Belgium
    Central location Extremely kind and helpful staff Breakfast buffet Small rooftop pool

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Vietnamese
    • Ambience
      Family-friendly

Amenities of San Palace Hotel & Spa
Great facilities! Review score, 8.8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar

Outdoors

  • Picnic area
  • Outdoor furniture
  • Terrace

Activities

  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
    Off-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
  • Hiking
    Additional chargeOff-site

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Massage chair
  • Full-body massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • Vietnamese

House rules
San Palace Hotel & Spa takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

7+ years
Extra bed upon request
VND 1,000,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Please inform San Palace Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about San Palace Hotel & Spa