Pan Pacific Hanoi
Pan Pacific Hanoi
- Kitchen
- City view
- Swimming pool
- BBQ facilities
- Washing machine
- Free Wifi
- Balcony
- Free parking
- Bathtub
- Air conditioning
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Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city center, guests can visit the vibrant Old Quarter, located just 1.9 mi from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property. Pan Pacific Hanoi is 1.7 mi from Thang Long Water Puppet Theater. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets. The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked mini-bar. Private bathrooms are fitted with a bathtub or shower and provide French bathroom amenities. Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which features a panoramic view of the city, or the Song Hong Bar. Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business center.
Couples in particular like the location – they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Family rooms
- Fitness center
- Spa
- Non-smoking rooms
- Free parking
- 24-hour front desk
- Bar
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Availability
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Room Type | Number of guests | |
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1 king bed | ||
1 king bed | ||
1 king bed | ||
1 king bed | ||
2 twin beds | ||
1 king bed | ||
1 king bed | ||
Bedroom 1 1 king bed Bedroom 2 2 twin beds | ||
Bedroom 1 1 king bed Bedroom 2 2 twin beds | ||
1 king bed | ||
2 twin beds | ||
2 twin beds | ||
1 king bed | ||
1 king bed | ||
1 king bed |
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Guests who stayed here loved
- Shreya
India“utilities provided with the room were excellent. view, room, comfort were all amazing.” - Evanthia
South Korea“Excellent location, nice facilities, helpful staff! Our inquiries via the booking website were answered in little to no time. We requested a late check out and we were not charged extra. Great value for money!” 
Yueh-yin
Taiwan“The city view at night from the bar was really good. The staff are friendly.”- Timothy
United States“High quality stay in Hanoi with very helpful and enthusiastic staff! Views from the room and the rooftop bar were a highlight.” 
Styliani
Belgium“Breakfast was very good. Dinner as well. The location is also good near to parks, lake and Mausoleum. Staff very helpful. I would really come back to this hotel.”
Tran
Vietnam“the Hotel staff are super friendly and professional. I love the rooftop restaurant with panorama view over West Lake too. Definitely come back Pan Pacific on my next visit to Hanoi”
Annie
United Arab Emirates“Our room had a nice view of the lake and the bed was really comfy. Their terrace bar was perfect for sunset as we sampled their afternoon tea (the set was basic though, could improve by adding little pastries). Their staff were all polite and...”
Chia-ling Taiwan“Clean and comfortable room. The service and the hotel staff are warm welcoming. Lunch and breakfast at buffet are various and delicious.”
Kevin United States“Super friendly and helpful staff, great location, wonderful facilities, and for very reasonable prices; must visit the rooftop bar/restaurant”- TTim South Korea“Great breakfast, beautiful room views, helpful staff”
Hotel area info
Restaurants2 Restaurants On Site
- Pacifica
- CuisineAmerican • Japanese • Korean • Seafood • Singaporean • Sushi • Vietnamese • Local • Asian • International • European
- AmbienceFamily-friendly • Modern
- Dietary optionsHalal • Vegan • Gluten-free
- Ming Restaurant
- CuisineCantonese • Chinese • Asian
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian
Amenities of Pan Pacific HanoiGreat facilities! Review score, 8.5
Most popular amenities
- 2 swimming pools
- Free Wifi
- Family rooms
- Fitness center
- Spa
- Non-smoking rooms
- Free parking
- 24-hour front desk
- Bar
Bathroom
- Private bathroom
Outdoors
- Sun deck
- BBQ facilitiesAdditional charge
- Terrace
Activities
- Bicycle rentalAdditional charge
- Happy hourAdditional charge
Food & Drink
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
InternetWifi is available in all areas and is free of charge.
ParkingFree private parking is available on site (reservation is not needed).
- Parking garage
- Accessible parking
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child servicesAdditional charge
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Grocery deliveriesAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
2 swimming pools
Pool 1 – indoorFree!
- Open all year
- All ages welcome
- Pool is on rooftop
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
Pool 2 – outdoorFree!
- Seasonal
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Waxing services
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
Languages Spoken
- German
- English
- French
- Japanese
- Russian
- Vietnamese
- Chinese
House rulesPan Pacific Hanoi takes special requests – add in the next step!
Child policies
Children over 12 are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds allowed depends on the option you choose. Check your selected option for more info.
There are no cribs available at this property.
All extra beds are subject to availability.
The fine printMust-know information for guests at this property
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
