P.O Box 15218, Al Ain, United Arab Emirates
#17 of 19 hotels in Al Ain
Guests' ChoiceBased on 93 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
7.9
Facilities
7.4
Staff
8.0
Value for money
7.2
Free Wifi
7.1
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End of dialog contentReviewed: March 31, 2025
Lourdes
United Arab EmiratesAll are ok.. except for swimming pool. So cold.
Stayed in March 2025
Reviewed: March 8, 2025
Zqi
OmanThis hotel is in desperate need of renovation—it feels like a place that was once great but has been neglected over time. While its secluded desert location can be appealing, it becomes a drawback when most of the facilities and activities are non-functional. Even the most basic amenity, the swimming pool, was neither cleaned nor heated, making it unusable. The rooms and bathrooms are particularly outdated, with the bathrooms in dire need of renovation. Worn-out fixtures and aging interiors make the stay feel far from comfortable. Another major downside is the lack of food options. The only choice is a small café that serves average-quality food at overpriced rates. To make matters worse, the hotel is outside Talabat’s delivery zone, meaning guests are essentially stuck with the café unless they’re willing to drive out for food. Adding to the inconsistency, the hotel clearly states on its Booking.com page and confirmation email that they only accept cash—yet they do, in fact, accept card payments. The irony? When I requested an extra bed, they insisted on immediate payment and sent someone with a card machine to collect it on the spot. The "extra bed" turned out to be just a floor mattress, making the whole experience feel unwelcoming and unnecessarily transactional. Instead of prioritizing guest comfort, the hotel seems more focused on squeezing out extra charges wherever possible.
The location offers the perfect balance of seclusion and accessibility—peaceful yet not too far from key spots. The layout is well-designed, with villas surrounding the pool and play area, creating a cozy and inviting atmosphere. The villas themselves are quite spacious, providing plenty of room to relax. A great convenience is the private parking, as each villa has its own designated spot right in front, within its fenced area.
Stayed in February 2025
Reviewed: February 18, 2025
Moazeem
United KingdomPool was closed both days we were there. Some of the facilities were closed, even during the winter season. Accommodation in general was somewhat dated. Bed was extremely firm.
Nice location, reasonable prices and friendly staff. Accommodation was clean and well presented. Amenities were basic but straightforward. No issues with pests or noisy neighbours. Attached stables were lovely, very friendly staff and beautiful horses that seem to be well looked after
Stayed in February 2025
Reviewed: January 2, 2025
Nadeen
United Arab EmiratesPool was under maintenance Breakfast buffet was poor
Spacious rooms, calm and quiet surroundings
Stayed in January 2025
Reviewed: September 9, 2024
Janette
United Arab Emiratesthe pool is very wide but almost for good swimmers only :)
Stayed in September 2024
Reviewed: September 1, 2024
Zahid
United Arab EmiratesCleaning
The pool
Stayed in September 2024
Reviewed: June 27, 2024
Shaikh
United Arab EmiratesTowel was not available Flush was not working Tv not working They give room but ac not working then they give another room out time was waste but they did not any complimentary coupon
Decrease the money and make sure everything available in room before handovers to customer
Stayed in June 2024
Reviewed: May 25, 2024
Mohamed
United Arab Emiratesthe pool open at 9 should be earlier and the deposit of 500 they always ask for they need to change this issues
the place was clean and quite no noisy.
Stayed in May 2024
Reviewed: May 6, 2024
Alaa
Saudi ArabiaThe phone was out if service all the time, Vila cleaning service were both accurate and available on timr
Nice place, pool
Stayed in April 2024
Reviewed: April 14, 2024
Jijish
United Arab EmiratesNo good restaurants near hotel. Being remote at least breakfast buffet option should be there
Pool
Stayed in April 2024
Reviewed: October 5, 2023
Nuditha
Sri LankaPool is deep and uneven floor. Facility maintenance was not good as many trees were cutdown and no more peacocks around the garden. Our last visit in 2021 was much more better even though it was during COVID time. Most of entertainment activities were not in function.
The rooms are specious and clean. Location is really good and calm even though the environment changed. This is a nice place to relax and enjoy with a group. We really want to visit again and hope thing will be improved by next time.
Stayed in September 2023
Reviewed: July 4, 2023
Baburaj
United Arab EmiratesSwimming pool
The villa
Stayed in June 2023
Reviewed: June 4, 2023
Aka2226
QatarA couple of things that were not satisfied, such as internet facility (so slow), and room facilities such as TVs are very old and small.
It's a quiet place and stuff very friendly
Stayed in May 2023
Reviewed: November 30, 2022
Arthur
NetherlandsIt is clear that the "resort" was not well maintained. It really needs work to bring it back up to the standard and glory it definitely once had. I understand that during the Covid period the place was closed and not maintained. And that it showed.
Very spacious villa with parking in front of the door. Really spacious, almost too. Nice pool and gym. 2 Bathrooms, a small one and a very large one. Huge couch.
Stayed in November 2022
Reviewed: November 17, 2022
Samid
United Arab Emirateslocation
villas
Stayed in November 2022
Reviewed: October 10, 2022
Yasir
United Arab Emiratesnothing much but limited information available if you don’t know local language and location is bit away from city center
overall ambiance is good, assigned villa was good and comfortable
Stayed in October 2022
Reviewed: October 9, 2022
Peekay
United Arab Emiratesno cutlery in the kitchen and tv not working
privacy
Stayed in October 2022
Reviewed: April 5, 2025
Beverly
United Arab EmiratesThere is no towel for pool
Pool for kids
Stayed in April 2025
Reviewed: March 24, 2025
Obaid
United Arab EmiratesNothing all perfect..
The space..
Stayed in March 2025
Reviewed: March 17, 2025
Daxesh
United Arab EmiratesBoth toilet door of villa #202 not working properly
Location
Stayed in March 2025
Reviewed: February 23, 2025
Hamida
United Arab EmiratesFlat only and location
"The hotel was very clean, but there was no good place for shisha. The swimming pool was nice, but there were no umbrellas, and the overall design wasn’t very attractive. The TV was outdated and should be replaced with a smart TV."
Stayed in February 2025
Reviewed: January 6, 2025
Ahmed
United Arab EmiratesMaintainance problem caused me to chage villa during new year eve
Stayed in January 2025
Reviewed: September 29, 2024
Shakir
OmanFood, restaurant service As we have asked for plates spoons for lunch and for the break fast there was no plates again and no glasses for juice
Nothing interesting
Stayed in September 2024
Reviewed: August 11, 2024
Mubarak
United Arab EmiratesI am writing to express my dissatisfaction with my recent stay at the resort. I was disappointed to find that the resort did not meet the standards I expected, particularly with regards to the maintenance and cleanliness of the villa as well as the ineffective air conditioning. I hope that these issues will be addressed to ensure that future guests do not have to face similar problems. There were some insects, including a (gecko) in the villa, and dust and dirt under the bed.
Stayed in August 2024
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