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  5. Reviews of Claridge Hotel

Reviews of Claridge Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Fish Roundabout, Dubai, United Arab Emirates

#604 of 604 hotels in Dubai

Guests' Choice

Review Score

Based on 448 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    7.2

  • Facilities

    5.9

  • Staff

    6.7

  • Value for money

    6.1

  • Free Wifi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2025

    5.0
    Not as i expected
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights

    More modern touch would do

    nothing

    Stayed in March 2025

  • Reviewed: March 24, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 5 nights

    Very helpful staff. Good location.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Music Sound of night clubs.

    Location, staff manners, affordable price

    Stayed in March 2025

  • Reviewed: March 5, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet , bathroom , floor weren't clean , The services like tooth brush , towel , slipper , Coffee , water , spoon weren't at the room and when I asked for it they took time and the worker who brings the stuff on 3 times "Don't know why lol " waiting for tips , tips for what 😃

    Calmnesss Atmosphere .

    Stayed in March 2025

  • Reviewed: March 1, 2025

    5.0
    No stay
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    So noisy bad smell door can’t lock, windows can’t lock, never get room clean service , room so dirty, not clean, toilet is dirty

    Location is good close to metro

    Stayed in February 2025

  • Reviewed: February 20, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Room

    Stayed in February 2025

  • Reviewed: February 9, 2025

    5.0
    good but unsatisfying
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    washroom area looks like yellow color and also have flies in the room

    Stayed in February 2025

  • Reviewed: February 8, 2025

    5.0
    Ok
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ok

    Ok

    Stayed in January 2025

  • Reviewed: February 6, 2025

    5.0
    Not coming back
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I'm aware the hotel is old but it could be improve. The bedsheet was old and smelly smells like cigarette, the electric heater was dirty & old, the floor was dusty. There is no toilet paper provided, we need to call the reception to have it. Basically, everything you see inside the room was not pleasant. Please improve it by replacing new sheets, buying some cheap electric heater and make the floor and carpet clean at all times and invest some nice air fresheners.

    Everything was not likable

    Stayed in February 2025

  • Reviewed: February 5, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    location is excellent

    Stayed in February 2025

  • Reviewed: January 10, 2025

    5.0
    Fair
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There is a club and the music was loud every night, until 3:30 AM, I felt the bass of the music like it was played in the room. The water at shower barely came… and they didn’t cleaned the room, changing the towels even if I solicited this in the reception daily…

    Just the location is pretty good, is closer to the metro station and some good restaurants.

    Stayed in December 2024

  • Reviewed: January 7, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleaness not satisfied

    Location very good

    Stayed in January 2025

  • Reviewed: January 6, 2025

    6.0
    Pleasant
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I SEE mouse in the room.

    Stayed in January 2025

  • Reviewed: January 4, 2025

    4.0
    -1
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I called several times to the property I don't have any lack of communication [o them, before I booked I make sure to them my room must be prepared when I arrived based on what I booked here at booking.com, with a big room with balcony, and the reception confirmed. I called again to informed I will checked in late but I will definitely come. when I arrived around 11pm or pass the room is not what I'm expecting I need to argue with them and refused to sleep there and arranged the exact room I wanted, I called the reception and she said they game the room to another guest which I said why???? I called how many times to make sure what I'm expecting two stay for Night's she blah blah blah it is not my problem I came all the way here expecting for a no trouble stay when I checked IN and I communicated with you guys, (LACK OF COMMUNICATION) and I asked for refund if I will not get tonight the room I wanted, since it is paid in the property. I asked for the manager, the duty manager came, I waited for HIS ROom where the duty manager is staying, he said he will give my room and I agreed to wait till past 12am. TGE ROOM IS NOT EVEN WITH BALCONY but I just don't have energy to fight I came along the way from work. when the room is ready I wash shocked it was so smelling shit the air vent is black so dirty that I believe they don't have maintenance to drain the AC for cleaning. bedsheet has stains and a lot of holes. chairs is broken, cupboard is dirty, sink is dirty pvc is yellow colour it's disgusting, when I'm about to sleep I notice was very itchy I called for HK to replace the bed sheet, the night HK was so rude and insisted he already replaced new one, I said I'm not comfortable I need everything to change then I called reception and they talked I heard him saying SHIT! NO HOSPITALITY AT ALL.

    location and it's quite since I requested 4th floor

    Stayed in January 2025

  • Reviewed: December 27, 2024

    4.0
    The staff is very good specially the 2 receptionist there name Ms.Noor and the one I forget her name
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I don't like the room i waste my money very disappointed the room not same in the picture very old hotel

    The receptionist Noor and the one lady wearing red uniform they are very accommodating and respectful

    Stayed in December 2024

  • Reviewed: December 18, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom shower system not working

    Stayed in December 2024

  • Reviewed: December 11, 2024

    5.0
    Fair
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good service

    Stayed in December 2024

  • Reviewed: October 27, 2024

    6.0
    Pleasant
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel room and furnitures so old needs refurbishment and renovation, no safe box, toilet looks dirty due to wear and tear, TV not functioning properly, bed needs to change.

    Pleasant staff, good location

    Stayed in October 2024

  • Reviewed: October 18, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff dont know customer service

    location

    Stayed in August 2024

  • Reviewed: August 20, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No tissue

    Stayed in August 2024

  • Reviewed: July 27, 2024

    5.0
    Fine
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Giood

    Stayed in July 2024

  • Reviewed: July 17, 2024

    6.0
    Pleasant
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No water pressure in bathrooms

    Easy Location

    Stayed in July 2024

  • Reviewed: July 8, 2024

    5.0
    Pleasant full of fun, nice people and comfortable environment.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights

    the location was amazing, and the people were good

    I didn't pay for breakfast; the location was pleasant the view was amazing.

    Stayed in July 2024

  • Reviewed: May 18, 2024

    5.0
    Staff is very good and service
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    I like is location

    Stayed in May 2024

  • Reviewed: March 3, 2024

    5.0
    Fair
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaness

    Pleasant

    Stayed in February 2024

Showing 1 - 25

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