All inclusive is only for drinks & a mid night snacks They should mention that.

All is perfect.

Stayed in April 2025

Great experience but the buffet breakfast and dinner were a bit basic

Stayed in April 2025

It was very busy, as it was the end of holidays. Also, there are not enough sunbeds at the beach or pool area for everyone, and it made it difficult to find a place. The pools were not very clean, probably all the sunscreen and people in them. Also, bar locations were not too convenient, and of course staff was overwhelmed by the number of guests. We'll try again without vacation period as this probably will improve our experience. Check-in and check-out times were lengthy, again due to all the people.

Very friendly staff, good facilities for kids and teenagers. We had the all inclusive package and that made our life easier, food was good and drinks were acceptable considering the cost of the package.

Stayed in April 2025

Check in took almost an hour!

Very nice property and friendly staff

Stayed in March 2025

The checking was very slow, we got our room at 4pm instead of 3pm and we were not given the late checkout option as promised. The food was not good either. The facilities and the room were clean

Stayed in April 2025

The dinner was not perfect and we waited long in the que

Family oriented

Stayed in April 2025

Every thing was perfect , thank you

Stayed in January 2025

Good facilities especially for children. Too much noise even after midnight.

Stayed in April 2025

amazing resort for kids enjoyed alot , activities all day, staff amazing, kids club clean , food very nice and tasty , only thing is water stream but however when u hv everythng nice and ur having fun u wont care

Stayed in April 2025

Had issues with the room that was disappointing and took 2 days to resolve due to lack of communication within the hotel.. The resort itself is first class and the service at the restaurants and bars was very good. Sanchaya restaurant is by far the best eaterie within the resort… Vespa for a la carte Italian could have done better with the quality of the food served.. The sports bar is also a good location backed up by a decent singer in the evenings.. Overall good time had and would go back again.

Stayed in March 2025

All inclusive buffet and food options, rain shower in bathroom needs descaling as most of the shower was blocked

Pools, clean beach, cleanliness of the room, politeness of the staff

Stayed in April 2025

Beach is closed for renovation

Location, staff, amenities

Stayed in March 2025

The property needs to be renovated, the plugs were not working, we changed room , then the TV had an issue. Overall it used to be good few years back but its not well maintained and needs a touch up in rooms.

Stayed in March 2025

Staff no attention to detail. Breakfast and dinner buffet too basic Food Quality average

Pools and activity areas

Stayed in March 2025

the Rooms, cleaniliness, breakfast, Lunch, Dinner and all the Pool Facility was good. The Staff were very friendly

Stayed in March 2025

The breakfast menu needs serious improvement—typical egg selections, sausages, and turkey ham (very salty) were disappointing and the flavors overall lacked balance. Simple hash browns are not available in the buffet section and requiring a special order. When they finally arrived, they were overly salty and oily, showing no passion in the cooking. When we raised our concerns, the restaurant manager simply walked past our table despite being informed by the waitress. He chose to ignore the issue, pretending to be busy instead of addressing guest feedback. In a five-star establishment, service must be impeccable, yet this interaction reflected poor training and a lack of professionalism. We requested an HDMI cable, a simple request but the staff not only failed to provide it but responded in an impolite manner. Customer service needs improvements, not just in food quality but in how staff are trained to handle guest concerns.

Stayed in March 2025

Quite crowded around the main pool, but the 16+ pool and area is much quieter and more sunbeds available. You need to reserve a bed by 0930 at the latest. Otherwise, most will be taken. I went down at 9am and there were plenty, then went back to room to get ready for breakfast. You don't need to get up at silly times though, and they will always get you a sunbed from somewhere if there aren't any.

Lovely clean spacious room, robes, slippers, nice toiletries. Comfy bed, good location in the lower level buildings, pool view. Breakfast was very good, great table service outside for coffees and fresh juices. The staff are so friendly and polite. Sanchaya asian restaurant was amazing, great food, lovely setting outside in the evening heat. Anchor bar is good, especially happy hour, 5 till 7pm Loads of pools, nice temperature water. It really exceeded my expectations based on some reviews, it was very good value for money. We just had bed and breakfast, and at ate at different restaurants for dinner as heard the dinner buffer AI isn't great. So we saved £400 for 2, and I budgeted £100 a day for food and drink, this was for 4 nights stay We ate at Sanchaya, Claw BBQ (Hampton Hotel) and Ula (Movenpick) Ula is a beach style restaurant, it is simply a stunning setting, you need to check it out, it looks like paradise, great food too and lovely attentive staff.

Stayed in March 2025

The beach was closed for maintenance, with work being carried out even at night. We booked a room with a sea view, but the noise was disturbing due to the ongoing construction. The breakfast selection was limited for the price and did not meet the expectations of a five-star hotel.

The room is spacious and very clean. There are few pools to choose, lots of restaurants around.

Stayed in March 2025

Dinner buffet was one of the worst I have ever seen in a hotel.

Very good value for money. Except of dinner buffet that we only tried once everything was amazing. Breakfast had plenty of kids food that is a big plus.

Stayed in March 2025

There was not much entertainment to do for adults.

Great facilities and pools, the room was big and clean. The breakfast was excellent.

Stayed in March 2025

At the time we went the beach was closed for some works and we had to go to other hotel by bus for the beach

The pool and the water park

Stayed in March 2025

Pool and beach not serving drought beers. Beach bar is very small and not much chairs and tables

Rooms are spacious and cleaned. Staffs are very friendly

Stayed in March 2025

Nothing

Ambience

Stayed in March 2025

The beach was closed for construction, and the kids' pool was small. The standard depth of all other pools was 1.4, and it is deep for most of the children under 16

The food is so good with a lot of option's , serving vada and poori for breakfast

Stayed in March 2025