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  5. Reviews of Four Points by Sheraton Bur Dubai

Reviews of Four Points by Sheraton Bur Dubai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4C street, Al Mankool, Bur Dubai, Dubai, United Arab Emirates

#198 of 605 hotels in Dubai

Guests' Choice

Review Score

Based on 1339 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.3

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.5

  • Free Wifi

    8.8

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Showing 76 - 100

  • Reviewed: May 12, 2024

    9.0
    Wonderful
    • Family with young children
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The size of the room, the bar and close to other hotel bar and restaurants

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Services are excellent and staffs are supportive

    Stayed in April 2024

  • Reviewed: May 6, 2024

    9.0
    We enjoyed a very comfortable and pleasant stay in this lovely hotel.
    • Leisure trip
    • Couple
    • Classic Twin Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 3 nights

    The room was very spacious, clean, neat and comfortable. Breakfast was lovely with a large variety to choose from and friendly service. It is located close to the airport, but not within walking distance of attractions. The reception was very helpfull with recommending excursions and trips and assisted with the reservation and booking of tickets for these activities. Overall it was a very pleasant stay.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    If you are looking for an Economical stay
    • Leisure trip
    • Travelers with friends
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast is very bad, food has to be improved a lot

    Location and price

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 1 night

    Nothing specific

    Overall it is good

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    Everything is good but the breakfast is mainly Indian, others are not catered for.
    • Business trip
    • Solo traveler
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast is mainly Indian, others are not catered for at all

    So neat and receptive staff

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    perfect stay
    • Business trip
    • Solo traveler
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 3 nights

    cleanness and location

    room was clean and quiet.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Wonderful , cozy & well located place in Bur Dubai
    • Leisure trip
    • Family with young children
    • Classic Twin Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 2 nights

    The travel desk at hotel was not that cooperative I felt. Don't know if it was my individual. May be for others it might be good. Or maybe we were having good crowd at same time. Entertainment options for kids were only limited to TV may be a small play room would add extra.

    The room service was pretty quick and efficient. The Purani Dilli Restaurant at gr floor was good. The typical Indian Chicken Curry was delight. But highlight was the Singer duo in Purani Dilli Restaurant. They were pretty good and sang beautifully spl. the male singer Aman.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    A Very Convenient Stay in Bur Dubai
    • Leisure trip
    • Couple
    • Classic Twin Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 4 nights

    We were missing a tissue box in the room, although one was given in the bathroom, next to the sink tap. A tissue box next to the sink tap is not a good idea because the tissues may become wet.

    We have always stayed at this hotel in Dubai. The hotel's location is very convenient. Check-in and check-out were always very fast, and the free valet parking was very good. The staff are always helpful and friendly. The room is spacious and quiet. We never felt that the hotel had many guests. Many food outlets and 24/7 grocery shops are within a few minutes' walking distance. We will return.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 7 nights
    • Submitted from a mobile device

    Very nice

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Excellent facility and clean
    • Leisure trip
    • Family with young children
    • Classic Twin Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 4 nights
    • Submitted from a mobile device

    Room lighting could have been better.

    Big rooms great location friendly staff excellent bed and linen. Valet parking is a huge bonus at this price point.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Our stay in Four Points by Sheraton Bur Dubai was a right choice.
    • Leisure trip
    • Couple
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel staffs are very accommodating and kind and provided us with exceptional service wherever we go such as in the restaurant, bar, fitness center and at the pool area.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Classic Twin Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 3 nights
    • Submitted from a mobile device

    We checked in on 10the Jan early morning at 4 am. Duty manager vinod was on the desk. We are not satisfied with his approach. We were in the hotel after a drive of 10 hours from Qatar. We booked the room for 3 person and we requested for an extra bed were he refuse to give. We told him that the room is booked for 3 person. Still he want us to pay extra money get extra bed. As per Mr. Vinod if u book for 3 person or 2 person the price will be same in booking.com which is wrong. We didnt take extra bed and left from there as we r already tired On the next day we approach another female Receptionist staff who was polite and very gentle. She give us the extra bed without any payment. This is the service people are expecting from the staff. Really appreciate that lady staff in reception( forgot her name). Except the experience during check in time Everything was good.

    Property is in the nice location. Rooms are clean and spacious. Over all good service from the staff

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Four Points stay was really awesome
    • Leisure trip
    • Family with young children
    • Studio, 1 King with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 3 nights
    • Submitted from a mobile device

    Price could have been better. No much restaurants near by(walkable)

    I took a studio they upgraded to single bedroom, facilities was really good.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Twin Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing specific

    Very clean and valet service

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were very helpful everything was good

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Twin Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 4 nights

    good breakfast

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Exceptionally good quality service provided
    • Leisure trip
    • Travelers with friends
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 5 nights
    • Submitted from a mobile device

    Hard mattress

    Amazing and welcoming staff. They remain professional throughout our stay. Freshly made and tasty food served hot as expected 😋

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    It was a pleasant surprise 🙂
    • Leisure trip
    • Group
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    The is spacious, clean and well maintained

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Good location near super market located in mostly Indian neighborhood
    • Leisure trip
    • Group
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 3 nights
    • Submitted from a mobile device

    One of the room we booked is for 3 people and the website said the room has king bed with sofa bed The sofa bed was not in the room it was just a sofa And extra bed they will charge extra which was not according to our understanding

    Helpful staff We requested 5 non smoking room but when we checked in they gave us all smoking rooms. Fortunately they were able to change our rooms to Non Smoking which was a great deal for us.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Value for money spent
    • Leisure trip
    • Group
    • Classic Twin Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 1 night

    Lighting of room

    Breakfast and Room

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 4 nights
    • Submitted from a mobile device

    The housekeeping staff were very helpful

    Stayed in February 2024

  • Reviewed: March 19, 2024

    8.0
    A great place to stay. I would definitely stay there.
    • Leisure trip
    • Couple
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing in particular

    Clean, spacious, friendly and conveniently located for metro.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Great hotel, helpful staff
    • Leisure trip
    • Group
    • Classic Twin Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 7 nights
    • Submitted from a mobile device

    More information on the shuttle bus should be shared as there was misinformation.

    Room was good sized, plenty of space. Staff were always very helpful especially Raj from housekeeping.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    A real good place to stay when visiting dubai. Highly recommended.
    • Leisure trip
    • Family with young children
    • Classic King Room with complimentary shuttle service to Dubai Mall & Kite Beach
    • Stayed 7 nights

    Front desk reception staff should be little friendly and caring.

    Breakfast spread was really good.....it is one of the best buffet breakfasts I have ever attended.

    Stayed in March 2024

Showing 76 - 100

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