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  5. Reviews of Jumeirah Saadiyat Island Abu Dhabi

Reviews of Jumeirah Saadiyat Island Abu Dhabi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Saadiyat Island East, Saadiyat Island, Abu Dhabi, United Arab Emirates

#19 of 146 hotels in Abu Dhabi

Guests' Choice

Review Score

Based on 1136 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.6

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 2, 2025

    9.0
    Wonderful staff with great attention to detail.
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bedroom (448). I consider this a partial sea view rather than a sea view, as was advertised and booked. Although it was a beautifully spacious room with a great bathroom (with walls - which is surprisingly hard to come by these days), it was an adjoining room, presumably because we asked for a twin room, which was not sound proof. I laid towels at the adjoining door but could still hear everything in the adjoining room. The kids club was below which, combined with deliveries, also made it quite noisy. It felt like a room for children whose parent were staying in the adjoining room - less for two grown adult women unfortunately despite the size and facilities.

    Most beautiful beach we’ve ever been on. The staff throughout the resort were absolutely incredible! Happy, helpful and predicting your every whim. Can’t speak highly enough of the guest service.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    10
    Amazing hotel with wonderful staff
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    The hotel was beyond amazing. The Duty Manager Mayada Hassan was extremely welcoming and supportive. The checkin was quick and smooth. We got a nice upgrade and we enjoyed our stay to the maximum. We can’t wait to come back!! The hotel was so clean and the room amenities are so luxurious. They have the most wonderful beach in UAE. The sea is so calm with no waves and it was so clean. Food was really good and the overall vibe was amazing!

    Stayed in April 2025

  • Reviewed: April 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Ocean View Terrace Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -Small TV -1 Hour and A half delay of checking in. (Reached at 3 so no early check-out) -After waiting beds was not joined together(Twin Bedroom in the app it shows only 1 bed in the description we mentioned we are two) and TV took time to fix -Duty Manager was amazing and gave late checkout and compensation. However it might fade Infront of the check-in stress specially if guests are exhausted. -Excellent food and excellent facilities.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    9.0
    cant wait to go back!
    • Business trip
    • Group
    • Resort Deluxe Room
    • Stayed 6 nights

    The hotel and location are amazing - so close to the airport and right on the beach.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Paradise
    • Leisure trip
    • Family with young children
    • Resort Deluxe Room
    • Stayed 8 nights

    Nothing,

    The Staff, they are so sweet and so helpful. Top tier hospitality

    Stayed in March 2025

  • Reviewed: March 20, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ocean View Terrace King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    They do have amazing kids club, unfortunately staff members don’t have much interest in kids! The program is drawing all the time! Soft toys are in the shelves so little kids can’t reach it! Actually all toys, puzzles everything in shelves. They dont have with what to play. Have to ask members to help, but kids whose coming in first time in to kids club they not much confidence and maybe sometimes scared ti ask! Beautiful kids club unfortunately don’t work how it should!

    Everything, just kids club is below average!!!

    Stayed in March 2025

  • Reviewed: March 17, 2025

    9.0
    Relaxing, comfortable & luxurious
    • Leisure trip
    • Couple
    • Resort Deluxe Room
    • Stayed 7 nights
    • Submitted from a mobile device

    We thought the room service was very expensive for what it was. Basically priced the same as eating in a restaurant. The location is great if you want to stay local to the hotel & on the beach but you would need a car or taxi to go into Abu Dhabi.

    Really beautiful hotel, stunning beach front views, very helpful friendly staff, over all a lovely clean hotel! Really enjoyed SAL pool/ beach club good food, good vibes & very attentive staff :)

    Stayed in March 2025

  • Reviewed: March 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The ocean view room was really a partial ocean view which was a little disappointing. In addition our balcony was directly above a service door meaning it was noisy.

    The staff and buffet breakfast are excellent and the beach is beautiful and not busy.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    10
    Incredible stay- would highly recommend
    • Leisure trip
    • Couple
    • Ocean View Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    beach chairs could be updated (pool chairs are thicker and more comfortable)

    Clean, beautiful rooms, lovely beach

    Stayed in March 2025

  • Reviewed: March 4, 2025

    10
    Perfect for luxurious family vacation
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing hotel, really beautiful and luxurious. The staff is incredible, especially with children!

    Stayed in March 2025

  • Reviewed: February 20, 2025

    10
    Outstanding Hotel.
    • Leisure trip
    • Family with young children
    • Resort Deluxe Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The distant yet constant thud of house music coming from the adult pool until gone 7pm.

    This hotel is pure class. They have managed to combine a family resort with a couples retreat perfectly. The service was outstanding, they couldn’t do enough for you. Beautifully designed interiors and pool areas. Food was great and the half board option had generous discounts at the non-inclusive restaurants. Sal in particular was outstanding. I was surprised at how low my bill was for extras at the end of the week despite not holding back. I had the most amazing Hammam treatment in the spa. Would definitely recommend this hotel.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    10
    BETTER HAT WE COULD HAVE HOPED
    • Leisure trip
    • Couple
    • Ocean View Deluxe Twin Room
    • Stayed 7 nights

    NOTHING

    THE WHOLE HOPTEL EXPERIENCE WAS ABSOLUTELY SUPERB. FRIENDLY KNOWLEDGEABLE AND HELPFUL STAFF AND EVERYTHING WAS SO CLEAN. THE FOOD WAS AMAZING AND VERY VARIED . WE THOROUGHLY ENJOYED IUR STAY WHICH EXCEEDED EXPECTATIONS. WE SHALL BE BACK

    Stayed in February 2025

  • Reviewed: February 18, 2025

    10
    Amazing, we will be back and tell about this place to everyone
    • Leisure trip
    • Family with young children
    • Panoramic Ocean Suite
    • Stayed 4 nights

    Alt var godt

    Morgenmaden var fuldstændig fantastisk

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Great staycation
    • Leisure trip
    • Couple
    • Resort Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great staycation location. The team managed to provide a nice cake and bottle of bubbly for my friend birthday celebration and an upgrade as well, team very friendly, I have not used all the f&b options but breakfast offering was nice and tasty

    Stayed in February 2025

  • Reviewed: February 15, 2025

    9.0
    Amazing beach and food
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe King Room
    • Stayed 9 nights
    • Submitted from a mobile device

    The coffee service during breakfast is a little hectic but thats just a minor thing

    Amazing beach, great breakfast,kids club and attentive staff.Mare mare restaurant is a must try. We even saw the dolphins one morning near the shore.Love the healthy snacks and fruit that they provide at the beach

    Stayed in November 2024

  • Reviewed: February 14, 2025

    10
    Feels like home.
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe King Room
    • Stayed 5 nights

    We stay at this hotel twice a year for five days with the half-board option, and it has never disappointed us. In fact, we use Jumeirah Saadiyat as the benchmark for all other hotels we visit—it’s simply exceptional. The beach service is outstanding, the restaurants offer great dining experiences, and the long, pristine beach is just amazing. Every stay feels like a perfect getaway.

    Stayed in November 2024

  • Reviewed: February 13, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Resort Deluxe Room
    • Stayed 1 night

    nothing

    everything was perfect

    Stayed in January 2025

  • Reviewed: February 10, 2025

    10
    Memorable
    • Leisure trip
    • Couple
    • Ocean View Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dinner Buffet

    The overall experience of the stay

    Stayed in February 2025

  • Reviewed: February 8, 2025

    8.0
    Great room but let down by restaurant choices.The staff were amazing but limited menu particularly pool
    • Leisure trip
    • Couple
    • Panoramic Ocean Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast salad a bit dry and the rest of the food average for a 4 star

    Amazing staff

    Stayed in February 2025

  • Reviewed: February 7, 2025

    10
    Wonderful beach vacation
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe King Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Had booked a 50 square meter room, unfortunately only got a 44m2 room, which was definitely too small with a child. We therefore had to upgrade to a suite, which gave us even more comfort!

    The beach is beautiful, therefore perfect hotel location with incredibly courteous service.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    10
    A great stay for families.
    • Leisure trip
    • Family with young children
    • Two Bed Room Ocean Family Suite
    • Stayed 6 nights

    access to underground parking is only from the west atrium, not the east atrium.

    Breakfast. Mare Mare Restaurant is outstanding. Swimming Pools. Breach and shorline. Staff were very knowledgeable, helpful, and courteous.

    Stayed in January 2025

  • Reviewed: February 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Resort Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    When we book a room the reception man give us bad room without view then we asked him to change

    Everything was amazing, i want to try the spa service but it was fully booked

    Stayed in February 2025

  • Reviewed: February 2, 2025

    10
    Jumeirah Saadiyat Island offered an exceptional stay with outstanding service, personalized dining,
    • Leisure trip
    • Solo traveler
    • Ocean View Deluxe Twin Room
    • Stayed 4 nights

    Nothing that we didnt like.

    Our experience at Jumeirah Saadiyat Island was simply outstanding, thanks to the exceptional staff and generous hotel policies. Every detail was thoughtfully managed, and the team's dedication to guest satisfaction went far beyond expectations. Here's what made our stay so remarkable: Impeccable Service: The staff were incredibly attentive, bending over backward to address every concern and make us feel pampered throughout our stay. Special thanks to Tej, Mohan, Zen, Fahad Patel, and Manoj, who consistently catered to our dining preferences with fresh and customized meals. Each evening, they would personally check what we wanted for dinner the following day. Pooja, Jessica, and Safiya at reception, along with Lavinia at the concierge, were always enthusiastic and resourceful. Pooja went the extra mile to ensure our stay was nothing short of perfect, and Lavinia took all the time necessary to handle our queries with care. Evelina was equally attentive and thoughtful. Unforgettable Dining: The variety and quality of food were remarkable, especially for vegetarians. Breakfast and dinner were lavish spreads with a focus on fresh and flavorful dishes. The staff's ability to remember our preferences made every meal feel personalized and enjoyable. Spectacular Accommodations & Stunning Views: The family suite was breathtaking, offering a view that felt like being in the Maldives. The pristine Saadiyat Island beach was indescribably beautiful—crystal-clear waters with not a single pebble or piece of rubbish in sight. I could walk for hours in the water and along the shore, completely mesmerized by the natural beauty. A Truly Pampered Experience: The hotel spared no effort in making our stay enjoyable. The level of care, attention, and pampering was unmatched, creating a truly memorable experience. A heartfelt thank you to the entire team at Jumeirah Saadiyat Island for making our time so delightful, comfortable, and unforgettable.

    Stayed in January 2025

  • Reviewed: January 30, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Ocean View Terrace King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Stunning hotel, from the light and airy lobby to the size of the bedroom. It all felt spacious and beautifully designed. Staff were so helpful and friendly, particularly Sai at the pool bar who provided excellent service and Heera and his housekeeping crew kept the room spotless

    Stayed in January 2025

Showing 1 - 25

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