Saadiyat Island East, Saadiyat Island, Abu Dhabi, United Arab Emirates
#19 of 146 hotels in Abu Dhabi
Guests' ChoiceBased on 1136 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.5
Facilities
9.2
Staff
9.2
Value for money
8.6
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 2, 2025
Laura
United KingdomThe bedroom (448). I consider this a partial sea view rather than a sea view, as was advertised and booked. Although it was a beautifully spacious room with a great bathroom (with walls - which is surprisingly hard to come by these days), it was an adjoining room, presumably because we asked for a twin room, which was not sound proof. I laid towels at the adjoining door but could still hear everything in the adjoining room. The kids club was below which, combined with deliveries, also made it quite noisy. It felt like a room for children whose parent were staying in the adjoining room - less for two grown adult women unfortunately despite the size and facilities.
Most beautiful beach we’ve ever been on. The staff throughout the resort were absolutely incredible! Happy, helpful and predicting your every whim. Can’t speak highly enough of the guest service.
Stayed in April 2025
Reviewed: April 2, 2025
Norhan
United Arab EmiratesNone
The hotel was beyond amazing. The Duty Manager Mayada Hassan was extremely welcoming and supportive. The checkin was quick and smooth. We got a nice upgrade and we enjoyed our stay to the maximum. We can’t wait to come back!! The hotel was so clean and the room amenities are so luxurious. They have the most wonderful beach in UAE. The sea is so calm with no waves and it was so clean. Food was really good and the overall vibe was amazing!
Stayed in April 2025
Reviewed: April 2, 2025
Elyes
United Arab Emirates-Small TV -1 Hour and A half delay of checking in. (Reached at 3 so no early check-out) -After waiting beds was not joined together(Twin Bedroom in the app it shows only 1 bed in the description we mentioned we are two) and TV took time to fix -Duty Manager was amazing and gave late checkout and compensation. However it might fade Infront of the check-in stress specially if guests are exhausted. -Excellent food and excellent facilities.
Stayed in April 2025
Reviewed: March 31, 2025
Harrison
United KingdomThe hotel and location are amazing - so close to the airport and right on the beach.
Stayed in March 2025
Reviewed: March 30, 2025
Said
FinlandNothing,
The Staff, they are so sweet and so helpful. Top tier hospitality
Stayed in March 2025
Reviewed: March 20, 2025
Karolina
LithuaniaThey do have amazing kids club, unfortunately staff members don’t have much interest in kids! The program is drawing all the time! Soft toys are in the shelves so little kids can’t reach it! Actually all toys, puzzles everything in shelves. They dont have with what to play. Have to ask members to help, but kids whose coming in first time in to kids club they not much confidence and maybe sometimes scared ti ask! Beautiful kids club unfortunately don’t work how it should!
Everything, just kids club is below average!!!
Stayed in March 2025
Reviewed: March 17, 2025
Katie
United KingdomWe thought the room service was very expensive for what it was. Basically priced the same as eating in a restaurant. The location is great if you want to stay local to the hotel & on the beach but you would need a car or taxi to go into Abu Dhabi.
Really beautiful hotel, stunning beach front views, very helpful friendly staff, over all a lovely clean hotel! Really enjoyed SAL pool/ beach club good food, good vibes & very attentive staff :)
Stayed in March 2025
Reviewed: March 12, 2025
Marie
United KingdomThe ocean view room was really a partial ocean view which was a little disappointing. In addition our balcony was directly above a service door meaning it was noisy.
The staff and buffet breakfast are excellent and the beach is beautiful and not busy.
Stayed in March 2025
Reviewed: March 11, 2025
Danielle
United Kingdombeach chairs could be updated (pool chairs are thicker and more comfortable)
Clean, beautiful rooms, lovely beach
Stayed in March 2025
Reviewed: March 4, 2025
Maria
PortugalAmazing hotel, really beautiful and luxurious. The staff is incredible, especially with children!
Stayed in March 2025
Reviewed: February 20, 2025
Beverley
United KingdomThe distant yet constant thud of house music coming from the adult pool until gone 7pm.
This hotel is pure class. They have managed to combine a family resort with a couples retreat perfectly. The service was outstanding, they couldn’t do enough for you. Beautifully designed interiors and pool areas. Food was great and the half board option had generous discounts at the non-inclusive restaurants. Sal in particular was outstanding. I was surprised at how low my bill was for extras at the end of the week despite not holding back. I had the most amazing Hammam treatment in the spa. Would definitely recommend this hotel.
Stayed in February 2025
Reviewed: February 18, 2025
Jon
United KingdomNOTHING
THE WHOLE HOPTEL EXPERIENCE WAS ABSOLUTELY SUPERB. FRIENDLY KNOWLEDGEABLE AND HELPFUL STAFF AND EVERYTHING WAS SO CLEAN. THE FOOD WAS AMAZING AND VERY VARIED . WE THOROUGHLY ENJOYED IUR STAY WHICH EXCEEDED EXPECTATIONS. WE SHALL BE BACK
Stayed in February 2025
Reviewed: February 18, 2025
Maria
DenmarkAlt var godt
Morgenmaden var fuldstændig fantastisk
Stayed in February 2025
Reviewed: February 17, 2025
Jean
United Arab EmiratesGreat staycation location. The team managed to provide a nice cake and bottle of bubbly for my friend birthday celebration and an upgrade as well, team very friendly, I have not used all the f&b options but breakfast offering was nice and tasty
Stayed in February 2025
Reviewed: February 15, 2025
Iva
SerbiaThe coffee service during breakfast is a little hectic but thats just a minor thing
Amazing beach, great breakfast,kids club and attentive staff.Mare mare restaurant is a must try. We even saw the dolphins one morning near the shore.Love the healthy snacks and fruit that they provide at the beach
Stayed in November 2024
Reviewed: February 14, 2025
Cezary
PolandWe stay at this hotel twice a year for five days with the half-board option, and it has never disappointed us. In fact, we use Jumeirah Saadiyat as the benchmark for all other hotels we visit—it’s simply exceptional. The beach service is outstanding, the restaurants offer great dining experiences, and the long, pristine beach is just amazing. Every stay feels like a perfect getaway.
Stayed in November 2024
Reviewed: February 13, 2025
Rola
Saudi Arabianothing
everything was perfect
Stayed in January 2025
Reviewed: February 10, 2025
Asma
United Arab EmiratesDinner Buffet
The overall experience of the stay
Stayed in February 2025
Reviewed: February 8, 2025
Steven
United KingdomBreakfast salad a bit dry and the rest of the food average for a 4 star
Amazing staff
Stayed in February 2025
Reviewed: February 7, 2025
Karl
GermanyHad booked a 50 square meter room, unfortunately only got a 44m2 room, which was definitely too small with a child. We therefore had to upgrade to a suite, which gave us even more comfort!
The beach is beautiful, therefore perfect hotel location with incredibly courteous service.
Stayed in February 2025
Reviewed: February 5, 2025
Nawaf
Saudi Arabiaaccess to underground parking is only from the west atrium, not the east atrium.
Breakfast. Mare Mare Restaurant is outstanding. Swimming Pools. Breach and shorline. Staff were very knowledgeable, helpful, and courteous.
Stayed in January 2025
Reviewed: February 3, 2025
Alhammadi
United Arab EmiratesWhen we book a room the reception man give us bad room without view then we asked him to change
Everything was amazing, i want to try the spa service but it was fully booked
Stayed in February 2025
Reviewed: February 2, 2025
Jesal
United KingdomNothing that we didnt like.
Our experience at Jumeirah Saadiyat Island was simply outstanding, thanks to the exceptional staff and generous hotel policies. Every detail was thoughtfully managed, and the team's dedication to guest satisfaction went far beyond expectations. Here's what made our stay so remarkable: Impeccable Service: The staff were incredibly attentive, bending over backward to address every concern and make us feel pampered throughout our stay. Special thanks to Tej, Mohan, Zen, Fahad Patel, and Manoj, who consistently catered to our dining preferences with fresh and customized meals. Each evening, they would personally check what we wanted for dinner the following day. Pooja, Jessica, and Safiya at reception, along with Lavinia at the concierge, were always enthusiastic and resourceful. Pooja went the extra mile to ensure our stay was nothing short of perfect, and Lavinia took all the time necessary to handle our queries with care. Evelina was equally attentive and thoughtful. Unforgettable Dining: The variety and quality of food were remarkable, especially for vegetarians. Breakfast and dinner were lavish spreads with a focus on fresh and flavorful dishes. The staff's ability to remember our preferences made every meal feel personalized and enjoyable. Spectacular Accommodations & Stunning Views: The family suite was breathtaking, offering a view that felt like being in the Maldives. The pristine Saadiyat Island beach was indescribably beautiful—crystal-clear waters with not a single pebble or piece of rubbish in sight. I could walk for hours in the water and along the shore, completely mesmerized by the natural beauty. A Truly Pampered Experience: The hotel spared no effort in making our stay enjoyable. The level of care, attention, and pampering was unmatched, creating a truly memorable experience. A heartfelt thank you to the entire team at Jumeirah Saadiyat Island for making our time so delightful, comfortable, and unforgettable.
Stayed in January 2025
Reviewed: January 30, 2025
Tina
United KingdomStunning hotel, from the light and airy lobby to the size of the bedroom. It all felt spacious and beautifully designed. Staff were so helpful and friendly, particularly Sai at the pool bar who provided excellent service and Heera and his housekeeping crew kept the room spotless
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content