Need to increase staff. Service was a bit slow. Need to increase sunbathing chairs. Cleaning team is minimal.

Location is great.

Stayed in April 2025

All good

Break fast was good

Stayed in March 2025

A good hotel for this price. The rooms are very spacious and clean, the facilities are good, the varieties of entertainments are blow-minding and the view from the hotel is really awesome. The breakfast was literally perfect. The only disappointing thing - the hotel was so over-crowded during our stay, there were long queues at the reception and the pool was looking like a soup pot full of shouting kids. But it didn't spoil our impression from our stay.

Stayed in April 2025

We didn't dislike anything, we liked the facilities and it really met my expectations.

Stayed in April 2025

Ms Sarah was very welcoming and supportive. That's how guests should be treated.

Stayed in April 2025

Each and everything good, but the pool water effect the skin may be the chemical effect

Stayed in March 2025

Firsly the check in was too slow as they were not prepared for eid holiday rush,i booked superior room with pool view half board but they said that unit type was over booked and not availablethough i had a booking confirmation ,and was offered an inferior deluxe room with mountain view and gave full board to compensate which i had to accept as front desk did not offer any other option.Since we were a group of 6 familes i could not stay back alone for lunch so that fullboard offer was not availed any how. Then in pool they did not had enough towels. And in rooms u dont have any facility to dry wet clothes. Also balconies are so small. Dinner was ok, but few breakfast items were not that fresh . Games options for kids are good except the kids pool is so cold kids can get sick,need temperature control.location is good. Staff were very friendly

Stayed in April 2025

Went during Eid holidays: Likes: -Friendly staff (both inhouse and reception) -Good food - Clean rooms and clean swimming pool Dislikes: Activities (badminton and other games) were not free and had to be paid. Fridge was not working properly (no cooling) Toilet flush was slow.

Stayed in March 2025

Parking is not planed correctly

Nice location . Specially sunset view point was excellent. Food was good.

Stayed in March 2025

N/A

The stay was pleasant and worth the money. The location is amazing and plenty of options to spend time Cycling, Swimming, Indoor Games, Walk to the Jebel Hafeet. Staffs were friendly and cleanliness was top-notch. Enjoyed the half board (buffet) with plenty of options.

Stayed in March 2025

At the the reception, Mr Abdulla was not very pleasant, his attitude towards us was very different. He was rough and made us wait a little longer at the reception. All else the stay was good.

Breakfast was good and stay was comfortable

Stayed in March 2025

Location and services received were exceptional...

Stayed in March 2025

Dated

Hotel is dated, however the value for money, pool and location were great

Stayed in March 2025

The courtesy of the Executive Chef well appreciated. We asked for a masala tea for our group (around 8 persons) and he politefully and cheerfully prepared and served us. Not to mention that it was delicious! Thank you for this hospitality.

Stayed in March 2025

We are 2 adults and 2 children stayed for a couple of days during 3rd week of March. The hotel was at a stunning location and we enjoyed the scenic views of mountains and Al ain city admist of beautiful weather. The stay is very comfortable and a lot of activities to keep the kids engaged. our kids had spent much of their time in the pool, which is well maintained with good pH level . The hotel have good amenities and the food was excellent. Even though they offered a variety of cuisine for breakfast and dinner, it appears that most part of the menu appear repetitive for the next day. A few changes in the menu would be even better. The staff's are polite and offered good hospitality. Overall, it was a memorable trip and a good break from the busy routine. I strongly recommend for families and couples.

Stayed in March 2025

Amazing hotel on the top of a mountain. Lovely slides and park for the kids.

Stayed in March 2025

Pool water was not tempreature controlled Food could have been better

Location

Stayed in March 2025

Dinner and breakfast although good but can be improved in terms of varieties and taste.

All amenities are superb... swimming pool is the highlight of resort. For kids it is must go resort..

Stayed in March 2025

I understand the facility is quite old and needs some renovation but I'm a bit disappointed because no one fixes the bidet, I have reported it on my first day of stay, followed up the next day but no one seems to care. Also, I requested the TV to connect to the internet so I can cast my phone in, but no one also made an effort. Anyway, I enjoy staying outside though. Those are just minor nuisance. Overall, I had a great one week of stay!

The breathtaking views! Serene and away from the toxic environment downtown!. The staff are generally accommodating. Special mention to Ms. Sara the receptionist, thank you for handling a few of my requests. I love the iftar dinner!

Stayed in March 2025

* The breakfast, the food doesn't taste good. * The shower, I tink there's no heater, it's cold

The pool

Stayed in March 2025

nothing

dinner and supplier

Stayed in March 2025

The toilet flush wasn't repaired. Had to use the reception toilet

Everything

Stayed in March 2025

Best customer service

Stayed in March 2025

Feeling at home

Stayed in March 2025