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  5. Reviews of Pullman Dubai Downtown

Reviews of Pullman Dubai Downtown 5 stars

Marasi Drive, Business Bay, Dubai, United Arab Emirates

#260 of 604 hotels in Dubai

Guests' Choice

Review score

Based on 1734 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 16 March 2025

    9.0
    very comfortable and good location
    • Business trip
    • Group
    • Superior King Room
    • Stayed 6 nights

    everything was good

    Stayed in February 2025

  • Reviewed: 12 March 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe King Room with Canal View
    • Stayed 2 nights

    nothign

    Stayed in January 2025

  • Reviewed: 9 March 2025

    9.0
    Beautiful hotel in a fantastic location with a nice view of Burj Khalifa!
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights

    Only one thing made me scratch my head. I was travelling with a friend; we had booked a twin bedroom, i.e. two separate beds. So, if two people are unwilling to share a bed, why does the hotel put a massive window between the room and the bathroom? If I'm not willing to share a bed with the person I'm travelling with, why would I be interested in seeing what the person is doing in the bathroom?? :D It had a blind that could be pulled down, so it wasn't an issue, and I had nothing else to say with regard to things I didn't like - so I thought I'd bring this up because it was funny.

    The room had everything it needed, very tidy and well equipped. The breakfast was really good, I enjoyed the selection in the buffet and also that there was an option to order a few items off a menu. Staff were super friendly and nice! We arrived in Dubai very late and had given the hotel a heads up that we would be checking in around 2am - everything was ready and prepared, the check-in was sorted really quickly and smoothly, which helps after a long flight.

    Stayed in March 2025

  • Reviewed: 5 March 2025

    8.0
    Value for money with good location.
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Definitely value for money. Great location. Super qualified staff. Very good house keeping. Good breakfast. Good dining facilities.

    Stayed in March 2025

  • Reviewed: 4 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room had somethings that didnt work properly. Like the water in the sink would not flow correctly and when flushing the toilet it would keep the water running.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Canal View
    • Stayed 4 nights
    • Submitted via mobile

    They toke 500 deposit in the check in

    Everything

    Stayed in February 2025

  • Reviewed: 19 February 2025

    9.0
    Safe, organized, clean, convenient and calm
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great place to stay there are restaurants and pharmacies, spas, salons and minimarkets around that are couple steps away, almost anything you need and close to most tourist destinations. Has great view and extremely clean rooms and lovely hosts Its a safe location for solo travelers with high sense of security and organization I would recommend this place to everyone and I’ll definitely come back ❤️❤️❤️❤️👍🏽 Thanks to shiva and rida and prasad and oddity and seqlain and everyone else for the great help and hospitality 🙏

    Stayed in February 2025

  • Reviewed: 16 February 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room had some defects. The socket was not working at the night stand. Flush was weak also the shower pressure. Pool staff has to be more attentive also the sunbeds were dirty.

    The Staff is good! The facility offers a variety of bars and restaurants. Sun is available at pool area. Very nice gym. It is good located and offers a reasonable price for what it is.

    Stayed in February 2025

  • Reviewed: 15 February 2025

    8.0
    Very good
    • Family with young children
    • Deluxe King Room with Canal View
    • Stayed 5 nights
    • Submitted via mobile

    Noise at the weekend from bar.. Also pool area is small

    Everything

    Stayed in February 2025

  • Reviewed: 8 February 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The facilities are not new, and is not up to 5 stars standars

    Reasonable price and good location

    Stayed in February 2025

  • Reviewed: 1 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was close to the restaurant we wanted to attend a band i The view from the canal of the restaurant in the area

    Stayed in January 2025

  • Reviewed: 19 January 2025

    9.0
    Super place, clean, comfortable, but expensive.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Had problem with payment and bank issue. In check out process guy in the reception made me angry. Fortunately manager solved problem. Also price is very high.

    Location, cleanliness and services

    Stayed in January 2025

  • Reviewed: 13 January 2025

    9.0
    Very reasonable
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    The scrambled eggs for breakfast were too watering I do not like the scrambled egg because it was waterie or there is white sauce on it..

    The scrammbled eggs were too waterie I prefer hard boil egg

    Stayed in January 2025

  • Reviewed: 8 January 2025

    7.0
    Overall, stay was OK
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms very dirty all around. Very bad / uncomfortable smell from hotel entrance and reception area to all corridors

    Staff very nice and helpful, Canal view was very nice, hotel cafe excellent, good cafes and restaurants around hotel

    Stayed in January 2025

  • Reviewed: 30 December 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Location is fabulous. We stayed only for 1 night. Staff were fabulous and very accommodative and allowed us complimentary late check out. Overall a good experience

    Stayed in December 2024

  • Reviewed: 28 December 2024

    7.0
    My stay at Pullman Downtown was good overall. The location and amenities were excellent, and the rooms were comfortable
    • Leisure trip
    • Couple
    • Deluxe King Room with Canal View
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms.

    Location

    Stayed in December 2024

  • Reviewed: 27 December 2024

    8.0
    Excellent staff, great location
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms need maintenance - plumbing in the bathroom was old, housekeeping didn’t clean rooms properly daily

    Excellent staff - extremely pleasant and helpful Great location Good restaurants

    Stayed in December 2024

  • Reviewed: 23 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was not good

    Stayed in December 2024

  • Reviewed: 22 December 2024

    9.0
    Centrally located with very good facilities
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Convenient location with good facilities

    Stayed in December 2024

  • Reviewed: 17 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Canal View
    • Stayed 7 nights
    • Submitted via mobile

    It's definitely not a five-star hotel. Small lobby. Very noisy air conditioning. Medium rooms and lighting.

    Nice reception staff, central hotel, good breakfast

    Stayed in December 2024

  • Reviewed: 9 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Great service and helpful staff - Mohammad Owais, keep up the great job!

    Stayed in November 2024

  • Reviewed: 6 December 2024

    7.0
    Great staff, tired rooms and poor offering.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    TV didn’t work, mould on bath surround, tired decor, cleaners never hoovered the rugs. Bathroom tap was wonky, poor mini bar food, actually really cheap. Borderline 3 star rooms I’m afraid. The management need to look at their offering and ask themselves some serious questions.

    Nice rooftop bar and views. Restaurant was excellent and the staff were brilliant. 20 minute walk to the Mall but safe and nice area.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    7.0
    Nice clean very friendly and helpful staff
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The bar were closed very early

    The staff especially Mr Reda front seat was very helpful and welcoming ,, I also like the location was very close to everything ,, the staff who helped to find taxi were excellent too

    Stayed in November 2024

  • Reviewed: 1 December 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooftop old

    Central. Good price. Good staff

    Stayed in December 2024

Showing 1 – 25

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