cleanliness in hotel corridor

Floors are wet and need anti-slippery matt

Stayed in April 2025

like 1.The location and hotel view is amazing .. 2. EID Activities are good 3.shisha is very good Dont like: 1.The rooms need renovation its so old 2. The breakfast have line waiting time 15 mins which is not acceptable .

Stayed in April 2025

Stunning location with friendly staff. Plenty of Choice for breakfast. Kids loves the games room with old style arcade games in.

Stayed in March 2025

Nothing much

Location is excellent, specious rooms, Rooms are clean

Stayed in March 2025

Nothing as such, it was pretty good

The view of property and the food

Stayed in March 2025

Hospitality

Stayed in January 2025

It did not provide the facilities of a 5 star hotel resort (Example - there was no kettle for heating water inside the booked room)

Ambience of the place.

Stayed in March 2025

The food options could have been more diverse like including more variety of cuisines

The location was really good and view from room was amazing.Also well maintained property.Also staff were all very helpful.

Stayed in February 2025

Exceptional Staff Made Our Stay Unforgettable!

Stayed in February 2025

Iys very old and the furniture is rusty. Also when the hotel is crowded you wont even find a place to sit or eat

The view of the beach the room was very big

Stayed in December 2024

N/A

Good

Stayed in December 2024

Surrounding

The sea view

Stayed in December 2024

I am an Arab and I like to keep my privacy with my family and asking me and my family too much questions isn't nice while we are eating we know where to ask when we need something, of course we appreciate the friendly atmosphere but coming to my table more than 7 times during my dinner with my family and breaking my privacy isn't nice we just want to eat 😅 , also the furniture isn't all clean there are stains on almost all the chairs including the ones in the balcony were dusty and stained.

I loved everything the location and the view is amazing, everyone was friendly

Stayed in December 2024

Nice amenities, plenty of different pools, staff all very friendly. We loved the fireman show in the evening and also would like to mention Check in staff member Jeff was super friendly, professional and efficient!

Stayed in December 2024

Room cleanliness

Good view. Staffs were very friendly, specially Ibrahim

Stayed in November 2024

No vegetarian options in Brakfast. It was truly bad

Location and facilities

Stayed in November 2024

Amenities for kids

Stayed in October 2024

Washrooms were not very clean

The international Buffet was very basis. It did not meet our expectations

Stayed in October 2024

The spa, we had an extremely disappointing experience. The spa sales rep had convinced us to take a 2 for 1 package which we booked at the time of check out, to end our stay on a relaxing note. We booked a 60mins hot stones massage. However, the whole experience was disorganised. Upon arriving, we were guided into the couples treatment room, one masseuse was wearing causal clothes (i thought she was a guest), one treatment table was not prepared, the AC was not on or relaxing music. Both didn't leave the room while my wife and I were changing, which was very uncomfortable and we changed in a small bathroom. We lay down on the treatment table and both masseuse stated it was only a 30mins relaxing massage, we clarified we had paid for a 60mins hot stones massage (this should have been claried at reception not while we were already on the treatmenttable). They then proceeded to call the sales rep into the treatment room and turned all the lights on. My wife was only covered by a towel on the table and was expected to have a conversation with the sales rep Ahmad. We were furious and told everyone to leave the room, how dare a man enter the room while my wife is only covered by a towel! We got changed and requested our money back. The spa manager and masseuse thought we were upset about the confusion over which treatment we had booked, not the fact that they had allowed a man to enter the room, turned all the lights on and expected a conversation. This spa was disorganised, unprofessional and far from relaxing. We escalated the matter to hotel manager who claimed the Spa is "outsourced", well the spa is still a representation of the hotel and it was a very disappointing end to our stay. Had we have been a different religion this matter could have ended very badly for the Spa workers thinking it is acceptable for a man to enter the room when a women is laying down on a treatment table covered only by a towel.

The rooms, staff and facilities were good.

Stayed in October 2024

On my second morning to breakfast, the attending lady was not so friendly.

Well presented and plenty of choices.

Stayed in October 2024

Propery is old and need revamp and maintenance

Staff and service and location

Stayed in October 2024

The hotel is old, used furniture smells and therefore everything looks not very clean. Had to change the room because neither door lock latch, nor balcony door lock worked. And the night show right in front of the hotel was too loud: I didn’t expect listening someone’s unsuccessful karaoke attempts. I honestly think, such events should be held indoors with soundproofing.

Location, beach, staff

Stayed in September 2024

TV was constantly resetting and not always working Hotel room lacked proper maintenance as the shower tap was not working properly, the mini fridge was not cold and the drawers in the cupboards did not work

Breakfasts were nice with a big variety Enough dinner options to enjoy Room was spacious House keeping helped quickly

Stayed in August 2024

stones on the beach and on entering the water, you can be seriously injured.

everything was good

Stayed in July 2024