Clean and organized mr shakel was awesome man he know how treatment the clients

Stayed in April 2025

It was nice hotel and comfortable with nice view And good stuff and I would like to thanks m.masjula and m. Haseeb for everything they do

Stayed in February 2025

The room was not cleaned during my stay - after the first day I asked to come to clean room in the morning, because after 9 I had lot's of meeting online. Nobody paid attention and nobody cleaned the room. Food selection was very limited. Most of personnel was barely speaking english. A lot of russian guests. Everything is old - need refurbishing. Big noise from outside comes to the rooms through the windows. Smelly bedlinen;

Very spacious room, there was separate desk for work. Wifi was ok. After describing the issue with housekeeping, management apologised. Good price.

Stayed in November 2024

A bit of a hard bed , Breakfast and dinner, less than normal food, not match for a four star hotel

Clean and spacious room

Stayed in January 2025

Thing in the room should be fixed. And the bed looks really old.

The Staff were very friendly, particularly Manjula and Hassib.

Stayed in January 2025

Despite booking one day before our arrival meaning we basically paid for 2 nights but only used one night. We checked in around 5am after a long flight we were thirsty we used the 2 water bottles that were provided. Around 8am I asked the cleaner for one bottle of water as I was thirsty he refused he said because we’re checking out he can’t give me water I was very disappointed with this how can you deprive someone from a bottle of water even though I paid 2 nights but only used one night. One thing about the UAE wherever you go and ask for drinking water they will offer it free of charge even the souks but here I was refused.

The hotel was big, the breakfast was ok I found the noodles to be a bit salty. I booked the hotel for a day before our actual arrival because I knew we were going to have a late check in. I booked it for the 21/12/24 but our arrival date was 22/12/24 check in was very fast the guy at the reception was friendly and welcoming we checked in in less than 10 minutes we had our room. The rooms were clean and comfortable.

Stayed in December 2024

Good location. Good staff. Very clean.

Stayed in December 2024

Location and especially Room View

Stayed in November 2024

Everything was fine. Value for money.

Stayed in November 2024

The water temperature in the bathroom was not comfortable for the shower. No bathrobes and slippers.

The room was extremely large, with balcony and sea view.

Stayed in November 2024

Food , the hot water not hot enough

Stayed in October 2024

Food , the hot water not hot enough

Stayed in October 2024

N/A

Location of the hotel is very good it’s nearby the beach and other attractions locations, Thank to the hotel staff specially Ashraf..

Stayed in October 2024

Unfortunately the pool was closed, it was one of the most reasons why we choosed this hotel, but maybe next time 😊

The roomservice Personal was also very lovely, Sir Manjula, Rashmi, Hasseb were very careing, also the Breakfast Personal was very caring and professional, Miss Lahva, I hope I wrote her name right was also very friendly and explaining everything when we needed something, the Food was also delicious.

Stayed in September 2024

The communication between the hotel and the beach was not easy (sometimes they said it was closed but it wasnt).

Very kind staff. Especially Ashrf and Rashmi were very kind and supportive.

Stayed in September 2024

Jaccuzi was not working

It was an amazing experience. I was upgraded to Executive Suite free of cost. And that shows the level of customer service. Anam at reception is an amazing person. She will go all the way to sort your issue. Will come again for sure.

Stayed in August 2024

strange noises in the morning and night from the bathroom side

We recently stayed in the Executive Suite at Red Castle Hotel Sharjah and had a delightful experience. The room was spacious, clean, and well-maintained. With Al Khan Beach just a short distance away, the location was perfect for a relaxing stay. The overall experience was pleasant, and the hotel offered excellent value for money.

Stayed in August 2024

Bathroom Bathtub overflow, drain cover and soapdish is dirty

Staffs are friendly

Stayed in August 2024

Near by attractions are not available even food points also surrounded areas got closed early as in Sharjah

Everything except the attractions nearby as it is bit isolated

Stayed in July 2024

The garte of the barking taking time untill somebody open it.

The stuff are friendly

Stayed in July 2024

Buffet was too limited .it should be a combination of multicusine and refilling should be little faster according to the crowd and timing.

Was a great experience the stay was very comfortable.

Stayed in June 2024

Air conditioning is poor and room was even hot temp 21 inside room and staff couldn't make it less, furniture is old

Location and staff are the best, especially housekeeping staff thank you brother Monir and Avilton

Stayed in July 2024

The room was smelling bit fungi

Big room

Stayed in June 2024

Location

Stayed in June 2024