Overall Amazing service, specially by Nawal, Amona and Salah from the reception.

Stayed in April 2025

Amona is amazing ,,, ))))))))

Stayed in April 2025

Amazing reception staff,,,

Stayed in April 2025

All good, but the lifts are old and sensors sometimes respond very late

Stayed in April 2025

My husband and I really liked the hotel! It exceeded all our expectations :) What we liked most was how friendly, kind and very caring the staff was. We will definitely want to come back here again!

Stayed in March 2025

we thank especially to Wasim and Sajid for their hospitality.

Stayed in April 2025

Tavern was pretty dire and the general food options were basic (aside from breakfast) but prices were reasonable (but did not go to the Bistro). I wish the hotel would pay for a proper music license as the rip-off songs they played at the beach/poor were terrible renditions and limited in diversity. Was also disappointed in the tiny balcony that was too small to be able to sit outside, but they all seemed to be like this in the general rooms. Didn't think paying for "sea view" was worth it as there is a big building obstructing the view.

Smooth check-in process. Nice clean room and good size bathroom. Breakfast options were very good. Pool and beach were very nice. Easy to get cabs and rides to different areas. Ordered from room service a few times and prices weren't hiked up. Plenty of complimentary water.

Stayed in April 2025

Nothing

Facilities

Stayed in April 2025

Wonderfull stay Wasim at the reception was very helpful and professional

Stayed in April 2025

What an absolutely fantastic stay. The hotel is absolutely fantastic and the stay and to say the staff were perfect would be an understatement and a special mention to Inasim,Among,and Ramzan who just made the trip extra special. Everything about the hotel was unbelievable and the recent renovation has just amplified its beauty even more. Thank you for a wonderful stay and we look forward to our return visit

Stayed in April 2025

Everything… I have only positive things to say about this establishment and staff. , who went above and beyond to ensure my wife and I were most comfortable.

Stayed in March 2025

Very Good although we are a bit disappointed with the beach as it was not as we expected. Also, they let us checked in early at 1pm. The club lounge access was also really nice.

Stayed in March 2025

The only things I could complain about which are high-end minors overall. The windows weren't fully sound proof so I could hear the traffic during night and the leaf blower for cleaning the resort in the early morning hours. If you could fix the issue with the windows it will be a 10 out of 10.

The room was very clean and spacious. The bed was comfy and enabled a good nights sleep. The breakfast was equipped with everything I could asked for. The food was of high quality and selection as same as variety was great. The beach and pool was very nice and I could always find a spot to relax in the resort. The gym and spa were a great add-on to fully immerse. The location of the hotel was convenient for sightseeing like the Presidents' Palace, Emirates Towers, the Grand Mosque or Louvre. Everything was reachable by public transport for a reasonable price. I booked a club room which was well worth the extra money as I profit from afternoon snacks and a happy hour for free drinks in the evening in the club lounge.

Stayed in March 2025

Good staff, clean facilities, nice atmospher. Thanks a lot to Amona, Rozeline, Ramzan and Ulfat.

Stayed in March 2025

Roselle and Amona were great and helpful Saqr also was extremely nice

Stayed in March 2025

It was very good night and reception was very helpful Specially Mrs . amone & Roselle and wassem

Stayed in March 2025

Modern,well furnished & comfortable. Breakfast buffet was extensive.

Stayed in March 2025

Our family had a wonderful stay at Sheraton hotel! Kids loved the pools and the beach, husband and I little special benefits we got to feel extra nice :). Keep up the good work!

Stayed in March 2025

Meals are not different i think they need to add some new restourants and spa not open for use :(

Great property so nice view and staff

Stayed in March 2025

Only minus is that rooms towars the road can be a little noisy at night

Stayed in March 2025

Quiet and stylish room. Beach access is great for lap swimmers.

Stayed in March 2025

The main pool area could be improved by providing a few more parasols. The food served at pool bar area could be improved.

Our club room was very comfortable, perfect for our needs. All the staff at the Sheraton were very helpful. We really enjoyed an evening meal at the Bistrot restaurant. The freshly cooked breakfast counter items were excellent. The additional hospitality on 22 March, celebrating earth hour, was a nice touch.

Stayed in March 2025

nothing

the stay was perfect, the staff, the restaurant all perfect. the staff at the reception are very welcoming in particular Sakr, Sajid.

Stayed in March 2025

Nothing particular to mention. Only that the hotel becomes very crowded Friday evening, because of private dinners

Loved the stay, all staff were friendly, especially Santosh, the manager, and Soufiane in reception did a great job.

Stayed in March 2025