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  5. Reviews of SO/ Uptown Dubai

Reviews of SO/ Uptown Dubai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Uptown Tower Uptown, Jumeirah Lake Towers, 337777 Dubai, United Arab Emirates

#94 of 604 hotels in Dubai

Guests' Choice

Review Score

Based on 1569 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    8.1

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.8

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Marina Skyline View
    • Stayed 1 night
    • Submitted from a mobile device

    جميل جدا

    Stayed in April 2025

  • Reviewed: April 7, 2025

    10
    Overall i will stay in this hotel for next when i will visit dubai
    • Leisure trip
    • Couple
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Towels had some bad smell Valet parking was little slow

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    Place amazing, good location, very goon if you are in a business trip or a couple gate away, child friendly . The attent
    • Leisure trip
    • Couple
    • Collection King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Place amazing, good location, very goon if you are in a business trip or a couple gate away, child friendly . The attention to details was very good and great design. Definitely recommend.

    Stayed in March 2025

  • Reviewed: April 5, 2025

    10
    A very chilled out and calm stay and we would defiantly return
    • Leisure trip
    • Couple
    • Collection King Room
    • Stayed 1 night

    I enjoyed the stay and would recommend to a friend/ family

    The breakfast selection was varied and allowed you to choose from the buffet or the al a carte. There was a good variety to choose from and the quality was exceptional. The staff where friendly and helpful throughout and the atmosphere was calm and chilled out

    Stayed in March 2025

  • Reviewed: April 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The check in was delayed half an hour and the next day i asked for late check out they said its not possible

    The hotel is very clean and the room is very spacious

    Stayed in April 2025

  • Reviewed: April 4, 2025

    10
    Marvelous a dream please ,I love it
    • Business trip
    • Couple
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fantastic food ,beautiful people

    Amazing room Janny from reception give us the most beautiful room.

    Stayed in February 2025

  • Reviewed: April 3, 2025

    9.0
    It was nice but the check in process wasn’t up to expectations due to false promises
    • Leisure trip
    • Travelers with friends
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was nice but the check in process was slow and irritating especially when I went to pay for the room at 10 am to check in smoothly which was agreed mutually at a specific time and it ended up being 6 hours later to initial arrival

    Stayed in April 2025

  • Reviewed: April 2, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Collection King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Theres one woman from reception i cant remember her name but shes from Philippines SHE WAS PHENOMENAL AND SWEET I wish i know her name I would strongly recommend her to any guest SHES the best she helped me in so many things I appreciate her .

    Stayed in April 2025

  • Reviewed: April 1, 2025

    8.0
    Eid relief
    • Leisure trip
    • Family with young children
    • Loft Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The reception was on the 6th floor,changing the elevator when you get to your room, bathroom in my second room has no privacy and very open even doesn't have curtains.staff at the restaurant not very professional.

    The hotel was new, quiet, clean

    Stayed in April 2025

  • Reviewed: April 1, 2025

    10
    Romantic
    • Leisure trip
    • Couple
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I love everything

    The interior, big rooms and food

    Stayed in March 2025

  • Reviewed: March 31, 2025

    8.0
    Overall it was good
    • Leisure trip
    • Couple
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dinner and breakfast was amazing The room was clean and spacious

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Collection King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Loved our stay

    Stayed in March 2025

  • Reviewed: March 28, 2025

    8.0
    Beautiful and comfortable stay
    • Leisure trip
    • Couple
    • Atelier Suite
    • Stayed 2 nights

    Staff in restaurants need NON corporate + NON WOKE style training.

    Loved especially the design and comfort of the Suite, superbly clean with high level of Housekeeping. The Restaurant on Ground floor called Uptown Social is a true hidden gem

    Stayed in March 2025

  • Reviewed: March 27, 2025

    9.0
    Super modern and stylish Hotel with the biggest and best beds !
    • Leisure trip
    • Family with young children
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We been a little unlucky with the weather on our first day , it was to windy for the pool The alivators are a little confusing , but no big problem I get that it's hard to clean the windows of such a huge building , but I didn't feel like making storys and pics since I'm sight is effected by dust a bit U gotta drive up 5 levels to get to the entrance but u will go by cab or car anyways since location is a little far from the action ( which was fine with us ) 40 AHD by cab to the marina strip are totaly fine ... all in all 9/10

    It was great ! Super fair rate during Ramadan, Room got upgraded by the super friendly concierge Jessy Late checkout with out fee was no problem. Great breakfast, good restaurant The biggest most comfortable bed ever and the view is crazy Will be back 4 sure

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Collection King Room
    • Stayed 1 night

    My plans changed and I need to stay 1 more day. I come back to SO/ and as expected it was truly amazing! Thanks to Jessie who never failed to surprise me with her professionalism. Till we meet again Jessie... :) Thank you for everything!!!

    Stayed in March 2025

  • Reviewed: March 25, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Collection King Room
    • Stayed 1 night

    I really had a wonderful stay! Thank you so much Jessie for the great hospitality. You are one of a kind, making sure that everything is amazing. I even get a free upgrade, and the room was stunning and has a breath taking view. It was a very quiet and peaceful. I will be back for sure :)

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Great luxury hotel near the Marina
    • Leisure trip
    • Solo traveler
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Having the lobby 6 floor up a ramp felt weird. The drive and down a bit of a pain.

    Location, facilities. Style, and staff were excellent. It’s felt like a VIP experience

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    It was a very comfortable and nice stay, rooms were super clean and staff was super friendly and warm
    • Travelers with friends
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was super clean and updated.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All the staffs and managers were very friendly, Mainly receptionist Jessie who gave us an upgrade to suite room which was lovely.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lift is abit long having to get too lifts but can’t really be helped

    Friendliness of the staff, the decor, the room size

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Very clean and lovely staff
    • Leisure trip
    • Couple
    • Collection King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Very clean and lovely staff

    Stayed in February 2025

  • Reviewed: March 19, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Collection King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Averything property was good

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    A worthy Stay at SO/ :)
    • Leisure trip
    • Couple
    • Collection King Room
    • Stayed 1 night

    None

    I recently stayed in SO/ Uptown Dubai and it was really an amazing stay. What I like the most is the hospitality of the staff. Jessie from the reception really exceeded my expectation in customer service. She was really amazing and a real asset of the Hotel. Thank you so much Jessie for making my stay wonderful. We will be back for sure, and will spread the good vibes of the hotel.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    8.0
    Aya - she made my stay. Am definitely looking forward to visiting the hotel again
    • Business trip
    • Solo traveler
    • Collection King Room
    • Stayed 1 night
    • Submitted from a mobile device

    My booking.com booking did not reflect on the hotels booking system, however Aya the receptionist worked her magic and arranged for me to have a room whilst they waited for the booking to reflect.

    Stayed in March 2025

Showing 1 - 25

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