Uptown Tower Uptown, Jumeirah Lake Towers, 337777 Dubai, United Arab Emirates
#94 of 604 hotels in Dubai
Guests' ChoiceBased on 1569 hotel reviews
8.9Cleanliness
9.2
Comfort
9.4
Location
8.1
Facilities
9.1
Staff
9.2
Value for money
8.8
Free Wifi
9.3
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End of dialog contentReviewed: April 10, 2025
Ahmad
United Arab Emiratesجميل جدا
Stayed in April 2025
Reviewed: April 7, 2025
Khalifa
United Arab EmiratesTowels had some bad smell Valet parking was little slow
Stayed in April 2025
Reviewed: April 6, 2025
Irida
United KingdomPlace amazing, good location, very goon if you are in a business trip or a couple gate away, child friendly . The attention to details was very good and great design. Definitely recommend.
Stayed in March 2025
Reviewed: April 5, 2025
Lisa
United Arab EmiratesI enjoyed the stay and would recommend to a friend/ family
The breakfast selection was varied and allowed you to choose from the buffet or the al a carte. There was a good variety to choose from and the quality was exceptional. The staff where friendly and helpful throughout and the atmosphere was calm and chilled out
Stayed in March 2025
Reviewed: April 4, 2025
Saeed
United Arab EmiratesThe check in was delayed half an hour and the next day i asked for late check out they said its not possible
The hotel is very clean and the room is very spacious
Stayed in April 2025
Reviewed: April 4, 2025
Bretan
RomaniaFantastic food ,beautiful people
Amazing room Janny from reception give us the most beautiful room.
Stayed in February 2025
Reviewed: April 3, 2025
Ahmed
United Arab EmiratesThe hotel was nice but the check in process was slow and irritating especially when I went to pay for the room at 10 am to check in smoothly which was agreed mutually at a specific time and it ended up being 6 hours later to initial arrival
Stayed in April 2025
Reviewed: April 2, 2025
Fakhra
United Arab EmiratesTheres one woman from reception i cant remember her name but shes from Philippines SHE WAS PHENOMENAL AND SWEET I wish i know her name I would strongly recommend her to any guest SHES the best she helped me in so many things I appreciate her .
Stayed in April 2025
Reviewed: April 1, 2025
Ealnaqbi
United Arab EmiratesThe reception was on the 6th floor,changing the elevator when you get to your room, bathroom in my second room has no privacy and very open even doesn't have curtains.staff at the restaurant not very professional.
The hotel was new, quiet, clean
Stayed in April 2025
Reviewed: April 1, 2025
Cebisa
South AfricaI love everything
The interior, big rooms and food
Stayed in March 2025
Reviewed: March 31, 2025
Fouad
United KingdomDinner and breakfast was amazing The room was clean and spacious
Stayed in March 2025
Reviewed: March 30, 2025
Charlotte
United KingdomNothing
Loved our stay
Stayed in March 2025
Reviewed: March 28, 2025
Travelforbusiness
MalaysiaStaff in restaurants need NON corporate + NON WOKE style training.
Loved especially the design and comfort of the Suite, superbly clean with high level of Housekeeping. The Restaurant on Ground floor called Uptown Social is a true hidden gem
Stayed in March 2025
Reviewed: March 27, 2025
Nikolaus
AustriaWe been a little unlucky with the weather on our first day , it was to windy for the pool The alivators are a little confusing , but no big problem I get that it's hard to clean the windows of such a huge building , but I didn't feel like making storys and pics since I'm sight is effected by dust a bit U gotta drive up 5 levels to get to the entrance but u will go by cab or car anyways since location is a little far from the action ( which was fine with us ) 40 AHD by cab to the marina strip are totaly fine ... all in all 9/10
It was great ! Super fair rate during Ramadan, Room got upgraded by the super friendly concierge Jessy Late checkout with out fee was no problem. Great breakfast, good restaurant The biggest most comfortable bed ever and the view is crazy Will be back 4 sure
Stayed in March 2025
Reviewed: March 26, 2025
Philip
United KingdomMy plans changed and I need to stay 1 more day. I come back to SO/ and as expected it was truly amazing! Thanks to Jessie who never failed to surprise me with her professionalism. Till we meet again Jessie... :) Thank you for everything!!!
Stayed in March 2025
Reviewed: March 25, 2025
Philip
United KingdomI really had a wonderful stay! Thank you so much Jessie for the great hospitality. You are one of a kind, making sure that everything is amazing. I even get a free upgrade, and the room was stunning and has a breath taking view. It was a very quiet and peaceful. I will be back for sure :)
Stayed in March 2025
Reviewed: March 23, 2025
Matthew
United Arab EmiratesHaving the lobby 6 floor up a ramp felt weird. The drive and down a bit of a pain.
Location, facilities. Style, and staff were excellent. It’s felt like a VIP experience
Stayed in March 2025
Reviewed: March 23, 2025
Kaur
United Arab EmiratesIt was super clean and updated.
Stayed in March 2025
Reviewed: March 22, 2025
Fidha
United Arab EmiratesAll the staffs and managers were very friendly, Mainly receptionist Jessie who gave us an upgrade to suite room which was lovely.
Stayed in March 2025
Reviewed: March 22, 2025
Rio
United KingdomThe lift is abit long having to get too lifts but can’t really be helped
Friendliness of the staff, the decor, the room size
Stayed in March 2025
Reviewed: March 22, 2025
Boris
United StatesVery clean and lovely staff
Stayed in February 2025
Reviewed: March 19, 2025
Al
OmanAverything property was good
Stayed in March 2025
Reviewed: March 15, 2025
Rony
United Arab EmiratesNone
I recently stayed in SO/ Uptown Dubai and it was really an amazing stay. What I like the most is the hospitality of the staff. Jessie from the reception really exceeded my expectation in customer service. She was really amazing and a real asset of the Hotel. Thank you so much Jessie for making my stay wonderful. We will be back for sure, and will spread the good vibes of the hotel.
Stayed in March 2025
Reviewed: March 15, 2025
Gail
United Arab EmiratesMy booking.com booking did not reflect on the hotels booking system, however Aya the receptionist worked her magic and arranged for me to have a room whilst they waited for the booking to reflect.
Stayed in March 2025
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