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Reviews of Sun And Sands Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Al Rigga Road, Dubai, United Arab Emirates

#580 of 602 hotels in Dubai

Guests' Choice

Review Score

Based on 352 hotel reviews

3.8

Score breakdown

  • Cleanliness

    4.6

  • Comfort

    4.6

  • Location

    6.7

  • Facilities

    4.6

  • Staff

    5.6

  • Value for money

    4.9

  • Free Wifi

    5.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 20, 2023

    1.0
    Bad
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bad

    Bad

    Stayed in July 2023

  • Reviewed: July 3, 2023

    2.0
    Good for a short emergency stay. If your purpose is just to sleep.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No toiletries. No coffee. Tv had nothing in it. Only gave us 1 towel.

    Closeby

    Stayed in July 2023

  • Reviewed: July 1, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Service is very bad room ac not working TV not working after many call they not respond

    Stayed in June 2023

  • Reviewed: June 25, 2023

    10
    It was just fair
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location and the bathroom sink wasn’t flashing oooh my gosh plus the bed was really very uncomfortable since instead of one bed 6*6 they joined 2 beds on 1 and very uncomfortable at all

    It was nice and clean

    Stayed in June 2023

  • Reviewed: May 15, 2023

    1.0
    • Leisure trip
    • Travelers with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: May 5, 2023

    1.0
    NOT RECCOMENDABLE
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness is poor, Hygiens like toothbrush, soap water glasses are nothing inside, how many times we call reception for our neededs, this is our first time encourage hotel like this.

    the location only

    Stayed in May 2023

  • Reviewed: April 25, 2023

    1.0
    Very Poor
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very pathetic hotel. Rooms and service

    Stayed in April 2023

  • Reviewed: April 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location, very peaceful

    Stayed in April 2023

  • Reviewed: April 24, 2023

    1.0
    Not recommended hotel
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    Firstly, the lack of available parking is inconvenient and the additional fee I had to pay for it is disappointing. It's also concerning that the TV was not working and that the WiFi was initially not functioning upon my arrival. However, it is commendable that the hotel staff were able to fix the issue with the WiFi after some time. Furthermore, the fact that the room was not fully prepared with a lack of towels and slippers is unacceptable. Additionally, the shesha smell throughout the hotel may have been uncomfortable for guests who do not smoke or prefer to be in smoke-free environments. The most concerning issue is the noise level from the bar music that prevented me from getting a good night's sleep until 4am. This is completely unacceptable for a hotel to subject their guests to such disturbance. Lastly, the issue with the hand wash being filled in the body soap container and the water heater not working, the reason I couldn't shower and checked out at 7 am in the morning. Overall, based on my experience, it would be difficult to recommend this hotel to others. The combination of several issues in one stay is unacceptable for any hotel. The hotel management should take steps to address these issues and improve the guest experience to ensure that future guests have a more enjoyable stay.

    Stayed in April 2023

  • Reviewed: April 23, 2023

    2.0
    I booked for family they provided me two single beds only. It’s totally disappointing.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No

    Totally changed our booking.

    Stayed in April 2023

  • Reviewed: April 22, 2023

    2.0
    Not suitable for staycation
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the room was smelly. No complimentary coffee or tea, and 1 free water for 3 days, telephone not working, 1 keycard and door is squicky, NO Free Parking, 1 pillow each bed, 1 towel for the guests

    location

    Stayed in April 2023

  • Reviewed: April 12, 2023

    1.0
    Very Poor
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air-conditioning Shower rugs TV not working AC not working Pillows case old Comforter old The room Not comfortable smells not good

    Stayed in April 2023

  • Reviewed: March 27, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed they gave me had a spring that hurt me when sleeping and they didn't change it, there was no hot water and when we complained we were told that since its summer they could get in trouble if the government found out they were heating water ( what nonsense is that), our room wasn't cleaned in 4 days.

    Nothing

    Stayed in March 2023

  • Reviewed: March 21, 2023

    1.0
    Very Poor
    • Business trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very poor apartment

    location

    Stayed in March 2023

  • Reviewed: March 21, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Being cheated by booking.com

    Nothing, it's a rubbish

    Stayed in March 2023

  • Reviewed: March 15, 2023

    1.0
    Worst service and staffs ever!
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The staffs especially the Lady Filipina Receptionist she is very rude. Pretending to be nice, and will assist you but the truth is NO. I booked Suite and informed them I will be checking in early like 11 or 12 and they confirmed yes but when I arrived room not ready and they even put me in a standard room. So i told them since my daughter needs to make herself ready for her event i agree to take standard and if the suite room gets ready by 2pm we will transfer but I waited for them to inform me but they didnot end up we transfer by 4:30pm. Then at night had visitors then this security guard didnot allow them and knocked in our room and told us to let our visitor leave which we did. But i didnot get why only us they asked our visitors to leave but other rooms they are allowing visitors and they even allow others to do party and drink alcohol.

    None

    Stayed in March 2023

  • Reviewed: March 12, 2023

    1.0
    not recommended for relaxing place
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    wifi not working staff is rude

    nothing

    Stayed in March 2023

  • Reviewed: February 20, 2023

    1.0
    waste money
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    no free coffee on the table the washroom not clean the blower for the hair it’s broken no soap and lotion it’s nothing not recommended don’t waste ur money to this hotel. the light also in the room so very dim light

    nothing waste of money

    Stayed in February 2023

  • Reviewed: February 6, 2023

    1.0
    not happy
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    cleanliness and the room has a funny smell and the lighting is too depressing in the room. renovation is needed

    Stayed in February 2023

  • Reviewed: February 5, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    it’s to unclean

    nothing is good in property

    Stayed in January 2023

  • Reviewed: February 5, 2023

    10
    excellent
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    excellent

    yes

    Stayed in February 2023

  • Reviewed: January 26, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    very bad property I stay one day not good my girlfriend with me they are take extra charge 100dh very bad

    Stayed in January 2023

  • Reviewed: January 1, 2023

    1.0
    Very Poor
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room is dirty, when we arrange the bed we saw some powder for the cockroaches ,under the table full of dust under the bed has dirty socks and mask and butt of cigarette, wifi is no connection. No toiletries give for the guest. The room is really bad we did not take any picture as we informed the security regarding our concern.

    none

    Stayed in January 2023

  • Reviewed: November 9, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    They lacked so many facilities like the gym, frequent room cleaning. I didn't even have a safe in my room and my wardrobe was too small to accommodate my two boxes.

    Well the location was good and the staffs were very polite and supportive.

    Stayed in October 2022

  • Reviewed: October 29, 2022

    1.0
    Very Poor
    • Business trip
    • Travelers with friends
    • Standard Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There isn't any facility and staff wasn't cooperative

    Nothing

    Stayed in October 2022

Showing 76 - 100

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