Sheikh Ahmed Bin Rashed Al Mualla Road, Umm Al Quwain, United Arab Emirates
#2 of 11 hotels in Umm Al Quwain
Guests' ChoiceBased on 1531 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.1
Staff
9.4
Value for money
8.8
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 4, 2025
Jenna
United Arab EmiratesThe perfume they pump out could be reduced by half. Very strong smell that boradline have me a migraine.
Stayed in March 2025
Reviewed: April 3, 2025
Elie
United Arab EmiratesSounds of the Blackbirds were a bit noisy since the hotel is so peaceful calm. apart than that, everything was great.
Beach + Pool access, great lobby and friendly helpful staffs. The Apartment was amazing, Since it was like a Staycation tiny honeymoon also, the Chef knew my wife is Celiac, so provided the next day a Gluten-Free cake and plate of fruits. Breakfast was genuine.
Stayed in March 2025
Reviewed: April 3, 2025
Fernanda
United Arab EmiratesSo organised, clean and family friendly! The yoga teacher Nadi was so nice that our stay felt healthy and fun!
Stayed in April 2025
Reviewed: April 3, 2025
Armilita
United Arab EmiratesThe breakfast option was quite limited, maybe they can add more Asian food. There was a queue in the egg station as well, since there was only one chef, to avoid this they could add more staff especially during weekends when there are a lot of guests.
The hotel is still new - only 4 years old - so everything was still top notch. We booked seaview rooms but there was no interconnecting room available. The manager, was accommodating enough to show me the partial sea view room which is interconnecting before I made my decision - this kind of service, going the extra mile to ensure we would like the accommodation. When I called, the reception, they greeted me by my name - attention to detail! This small actions, really made our stay memorable. As we were lounging by the pool (before lunchtime) there was a staff who was giving away free ice cream lollies! Such a nice gesture to all the guests.
Stayed in March 2025
Reviewed: April 2, 2025
Asad
United Arab Emirates-
Everything is superb. Classy & Elegant interiors with environment sustainable themes all over. Private beach access for guests is fantastic. Kids pool has a water splash play area, and an indoor kids play area with a nanny keeping the kids busy is a brilliant idea! Breakfast was excellent. ALL Staff were top notch.
Stayed in April 2025
Reviewed: March 29, 2025
Marites
United Arab EmiratesHad a wonderful time with family! Comfortable! Relaxing! The definition of family vacation!
Stayed in March 2025
Reviewed: March 28, 2025
Lisa
United Arab EmiratesCrows flying around the chalet did spoil the relaxing. Some restaurant staff may need more training.
Staff were lovely Beach chalet fabulous Pool very nice Food fabulous too
Stayed in March 2025
Reviewed: March 20, 2025
Young
United Arab Emiratesvery Nice gooooooood all Staff
Stayed in March 2025
Reviewed: March 19, 2025
He
ChinaThank you for the birthday cake. I appreciate it.
Stayed in March 2025
Reviewed: March 7, 2025
Amna
United Arab EmiratesJust a simple feedback that the chalet needed a place to wash your feet before you enter the villa - as your feet can get very sandy - which they said it’s in the process of fixing. Another point, the sea wasn’t very clean there was some plastic and trash from nearby construction and I would recommend a morning clean up to make the experience more enjoyable for the guests .
Very supportive staff who were able to assist from the moment I arrived as I had an issue with my car just before arrival. I also got a nice upgrade from the one suite bedroom to the chalet for a very good price and it was absolutely worth it! The chalet was nestled in a quiet part of the hotel with private beach access and beautiful view of the trees and a beach . The front desk from Mohammed to Baha and the manager made my stay absolutely wonderful. Thank you for the great hospitality!
Stayed in March 2025
Reviewed: March 3, 2025
Helena
United Arab EmiratesI had a very good staycation on a weekend, it was a kind of city detox. Sea view, relaxing and large sandy beach mixed with a tasty breakfast, plus a nice atmosphere in the end of the day for having dinner. The staff were so friendly and helpful too! Thank you
Stayed in February 2025
Reviewed: March 3, 2025
Chris
United Arab EmiratesNo museli option at breakfast although you can make your own. The beach and view is across a small bay, not an ocean or gulf view. The weather at end February/early March visit was not warm enough to lie on beach and pool although heated was cool. The start of Ramadan month meant the outdoor pool bar and rooftop bar were closed. Not much else nearby.
Nice modern holiday hotel. Very courteous staff and many of them. Reasonable prices (for UAE).
Stayed in March 2025
Reviewed: March 2, 2025
Ian
United Arab EmiratesIn the chalet, I would recommend a foot was wash/tank/bath before climbing the stairs to the chalet, as it would allow you to wash the sand off your feet before entering the chalet, as the resorts in Bali and the Maldives do This would also help keep the interior “ sand free”!
The resort was amazing, great accommodation and very chilled, the staff were superb a great stay location.
Stayed in March 2025
Reviewed: February 27, 2025
Linda
United Arab EmiratesNothing
I liked the hotel the most. The staff dealt with the guests and sought to be happy. They upgraded my room and decorated perfectly 👌. I
Stayed in February 2025
Reviewed: February 25, 2025
Amna
United KingdomRooms could have been a bit bigger but this is me knitpicking
Everything was exceptional including the staff & service
Stayed in February 2025
Reviewed: February 25, 2025
Svitlana
UkraineTowels were not changed every day. When paying in another currency, the staff calculates at a very low rate, this is unpleasant
Stayed in February 2025
Reviewed: February 24, 2025
Nafi
ItalyNothing to add.
Breakfast was nice - it should run later to give more options to guests.
Stayed in February 2025
Reviewed: February 23, 2025
Eija
FranceA quiet location, good facilities and excellent and service oriented staff.
Stayed in February 2025
Reviewed: February 17, 2025
Jamila
United Arab EmiratesI liked the location. The entrance The rooms
Stayed in February 2025
Reviewed: February 16, 2025
Alexandra
United Arab EmiratesFood in hotel is not good, otherwise the hotel is amazing They should consider a whole new restaurant
Stayed in December 2024
Reviewed: February 16, 2025
Chloe
IrelandFirst ever solo trip to a hotel. The staff were amazing and couldn’t have done more for me or made me feel more welcome. It was spotlessly clean. The spa treatment was one of the best I’ve had. Would highly recommend the hotel and will 100% be returning again in the future for another solo trip.
Stayed in February 2025
Reviewed: February 13, 2025
Romana
United Arab EmiratesBreakfast would be upgraded with fresh orange juice and bread
It has a relaxed atmosphere, cosy pool and lovely interior
Stayed in February 2025
Reviewed: February 11, 2025
Daniel
United KingdomN/A
Relaxing Professional Quiet Clean Sun beds with towels provided for free was a nice touch. Staff were friendly and happy to help. Thank you for a relaxing staff!
Stayed in February 2025
Reviewed: February 10, 2025
Rina
United Arab EmiratesThe hotel is clean and has a homey, relaxing atmosphere. The staff is very accommodating and easy to deal with, always willing to assist with any concerns or requests to the best of their ability. 😊 I just hope that we still have a chance to stay before leaving UAE.
Stayed in February 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content