Toilet very small in the glass box

Breakfast very nice and very friendly and competent staff. Many thanks to Julia, Jules and Emilia who were very helpful.

Stayed in March 2025

The noise from the ballroom carried on until 3am one night which was very intrusive. The worst thing is the bathroom - there is none! There's no privacy - the sink is in the room, the shower is glass and only has a curtain on one side, but the worst is the toilet - the glass door offers no privacy - or sound-proofing at all.

The breakfast spread was really good and the bar very cool. The coffee station outside our room was welcome (although you had to be dressed to visit it!). We were lucky it was so close to our room. We liked our terrace.

Stayed in February 2025

There are no amenities such as bathrobe, slippers and hygienic kits in the room.

Central location Nice and stylish rooms The hotel overall is clean Shower gel, shampoo, lotion smell good

Stayed in February 2025

breakfast could be better, not too many options

staff and hotel design

Stayed in February 2025

Breakfast was very expensive, particularly for not even having a cooked element (€24). Location is quite far from the main sites (40-45 minute walk). We had a ‘lovely room’ and that’s quite snug/ minimal storage space (lived out of suitcase).

Bar space was really nice to sit and relax, staff were friendly. Rooms were clean, bed and shower good.

Stayed in February 2025

The bar was occasionally used for other events during our stay which were quite noisy. Eg Speed dating and a stand up comedy show

Good sized room, comfortable bed excellent shower. Nice sitting areas in the bar. Quiet location. Very good breakfast.

Stayed in February 2025

Its not a proper hotel in the old fashioned sense, two floors of hotel rooms and a central reception/bar, but actually that was a cool idea. The rooms wrap around the Sofiensäale where there are balls and private parties (which you cant hear because the rooms are well insulated). It took a while to figure out the heating system, so the first night was cold. Second was warm.

Very modern and stylish, minimalist and efficient. Very friendly staff, design is fun.

Stayed in January 2025

The coffee and cocktails could have been better, otherwise everything was really good.

We liked the location and the staff friendliness

Stayed in January 2025

Facilities were not all there, like hot kettle, phone for help or room service, fridge

Location, cleanness size of the room

Stayed in January 2025

The staff are very nice and friendly. The corridors and rooms could do with a havy clean and refurbishment. A lot of things have been worn and tattered since opening. It would be nice if the hotel kept up the super initial standard. The doors are very dirty. Every fingerprint is visible on the black doors.

Stayed in January 2025

Check in employee

Location and design

Stayed in January 2025

The shower as a showroom takes a bit of getting used to but is ok if you are travelling alone.

Centrally located hotel as part of the rebuilt Sophiensäle. Wonderfully quiet and spacious rooms, functionally furnished in a minimalist style. Friendly reception, attractive bar/lounge area. Breakfast looked good, unfortunately I didn't have time to try it. Very good value for money. The hotel is a great find, I would book it again in a heartbeat for a weekend break or a business trip.

Stayed in October 2024

Location was quite far from the train station, and the hotel breakfast was not good. The selection was very limited for its price. Would not recommend the breakfast.

There was a balcony and room was quite spacious. There was also a high quality speaker in the room which was really cool.

Stayed in December 2024

Coffee machine, mini fridge, streaming service on the TV would make the room perfect, I think. During my stay, there was a boxing match going on in the theatre next door, and entrance was full of guys going for these matches. I felt a bit unease walking through the crowd into the hotel every time. I think the hotel entrance should have a designated entrance separate from the gym / theatre entrance. Upstairs was very well maintained with nice decor but entrance on GF was not so much.

I really loved the decor of this hotel and surprisingly very good sound proofing! I didn’t even need the earplugs to sleep in.

Stayed in December 2024

It’s a decent hotel but the bathroom and toilet were not closed rooms but fogged glass panels

Quiet street, easily walkable to the center. Check in and check out was digital.

Stayed in December 2024

Noise from the construction site across the street

Very comfortable bed, garage right under the hotel for a great price per day, location is great.

Stayed in December 2024

La camera fredda all'arrivo

La barista

Stayed in December 2024

The location was perfect, just a 5-10 minute walk into the centre of the city and very close to the train station, with lots of restaurant options nearby too. The room was spacious and clean with lots of light and a great shower. Staff were very friendly and helpful

Stayed in October 2024

Stayed for 3 night on a weekend break with friends. Nice clean hotel and Good value for money although it’s not as central as we had hoped. Not too much of a problem as we just picked up Ubers to travel into the centre as there were 6 of us. Rooms were a good size. Didn’t have breakfast but enjoyed a cocktail of two in the lovely bar. Overall an enjoyable stay

Stayed in November 2024

Pretty close to the Wien Mitte station, train S7 take you the from the airport. Peaceful location but you need to walk half a kilometer to the public transportation. Quite sizable room. If you prefer fresh air before your breakfast, a genuine Wiennese café Zartl, 7 minutes walk away, is serving you in early morning already. An old school place (=big portions, cash only, etc)

Stayed in November 2024

- The breakfast: is was extremely overpriced and generally not good. 24€ per day, and it doesn't include the usual variety or quality that you'd expect from the price, even considering other Austrian cities or German-speaking countries (and I'm including Switzerland here). For less than that you can have a proper lunch on the same street as the hotel. Examples: on one of the days there was no fruit; and on the rest, there was just one (or two, tops) varieties. By "usual variety" I mean "scrambled eggs or omelettes or crepes" - there were only boiled eggs - or "yogurts" - there weren't any as far as we saw - or "bread to make toasts" - there was bread, but it wasn't good. Besides all of that, the breakfast tables were uncomfortable and at times dirty. - 2 of the 3 rooms we have tried have had showers that do not contain the water, leaving the bathroom floor completely wet. - The elevator is a bit slow, and there were no stairs in sight. There are only 5 floors, so it's not unreasonable to use the stairs, but we could not find any signage for them.

Great location, and well organised rooms that provide most of the common necessities (shower gel and shampoo, hair dryer, good curtains), and the sound was quite well isolated.

Stayed in November 2024

Just a couple of small things, my room 539, didn't have a safe so I ended up using my friends safe in the room next door and neither of us could work out how to use the beautiful table lamps in the room. It was a shame that the hotel is attached to a large banqueting hall as the second night of the stay we could here the loud music, singing and presentations until 1 am in the morning so didn't have a good nights sleep. Putting this aside the hotel and its staff were great and we would definitely recommend the Ruby Sofie.

The staff were brilliant, especially Lena. The buffet breakfast was very good and an added bonus was that the staff would willingly make you a speciality coffee, if preferred, included in the price. We found the hotel to be well situated, just a 15 mins walk from the town centre and the rooms were clean, bright and cosy and as described on the website. The coffee station along the corridor was also much appreciated with free tea and coffee and hot water, if needed.

Stayed in November 2024

I am coeliac. Breakfast had allergens labelled but when I asked to check which letter was gluten. I was told the wrong one. She did give me a pack of gluten free bread though. Luckily I can tell the difference between dairy products and gluten containing products. I looked up the codes on the internet for day 2 when I realised they are standard across Austria

very comfortable and with a bit of character. Not your run of the mill hotel

Stayed in November 2024

The tea facilities were not in my room

Bed was comfortable and great breakfast

Stayed in October 2024