Could not open window Too hot duvet Could not connect my phone with the stereo

Great beds, great breakfast

Stayed in February 2023

The staff was friendly and very helpful. They were always available to assist with any questions I had and they were very pleasant with their explanations.

Stayed in January 2023

Didn't have tea and coffee facilities in the room

Loved it all

Stayed in February 2023

the rooms which are gaven for "1 nigth guests" are just really for 1 night comfortable. I hate when the towels are stored in the toilette

Stayed in February 2023

Breakfast should be more variable

decoration

Stayed in February 2023

The hotel pumps music through its corridors loudly in the evening. Whilst I understand it’s trying to be cool it is very annoying. Also there outdoor spaces could not be less inviting.

it’s a great location close to transport and the city centre. The room was a good size for the price. The staff were very nice when I checked out.

Stayed in January 2023

small room. we could not pass beside each other..

nice location. designed facilities

Stayed in January 2023

I really didn't like the black hallways, black doors and charcoal coloured carpet. It was very depressing and not very welcoming. Our first room was fine but in a 4* hotel you should be able to get out both sides of the bed in any room. We paid an extra €80 for that privilege. Young people probably don't mind but as we get older, crawling over the bed isn't ideal. The foyer could do with a freshen up and the breakfast was just ok.

I loved the tea, coffee and ironing facilities, the balconies and the ball mat on the wall - great for entertaining young or not so young people! The bed was very comfortable and the shower power was great. Loved all the musical instruments! It's a beautiful building on the outside. Loved the ethos and the staff were all great!

Stayed in January 2023

The shower was great, but I do not understand the decision to place the toilet and the shower directly next to each other. The door of the shower opens into the toilet and therefore the toilet floor is always wet.

Staff was super friendly, location is top, hotel tries to be more sustainable and has many good and innovative concepts. it was very quiet and the bed was a dream!

Stayed in January 2023

shower cubicle leaked

location was great, walking distance to most places, and a short walk to the train and submay station. the hotel is great, and rooms very comfortable.

Stayed in December 2022

The room was slightly strangely set up so the shower isn't behind a separate door and you feel a bit exposed. It was a bit awkward to use. But it's not a big issue and didn't take away from our overall experience.

The staff were great, breakfast was very good, really liked the galley kitchen idea for tea/coffee during the day. The location was good.

Stayed in December 2022

shower tends to overflow of left on too long

great location - we had a loft room which was clean and spacious. minimalistic modern outlay but everything you need. also facilities on corridor for tea and coffee etc. Staff so courteous and helpful. good breakfast on offer too

Stayed in December 2022

toilet and shower cubicle access and wetness are a bit of an issue

good location. nice history to building

Stayed in December 2022

Nothing really, v quiet, comfy, staff v friendly

Good value, v clean. Swapped room cleaning for a free drink, great idea

Stayed in December 2022

There was not normal heating at all. We stayed in mid-December when the outside weather was harsh. The room was quite cold and we had to sleep under two blankets to warm up. There was no fridge in the room. It would be great to have one.

The location was super convenient: right near Wien Mitte Shopping centre with Insterspar supermarket and Airport direct trains. The staff was friendly and welcoming. The room was cleaned every day. The room WOW was spacious and faced tge inner court. No noise - it was good to sleep.

Stayed in December 2022

Very convenient location located 3 minutes walking to the metro. Staff wa helpful when needed and always polite.

Stayed in December 2022

This review is hidden because it doesn't meet our guidelines.

No fridge in the room.

Location, breakfast, staff.

Stayed in November 2022

Be prepared for a 15-20 minute walk to the centre. I arrived at the nearby station when it was dark, so got a little lost but with the aid of google maps I found the hotel. it’s actually quite close, but make sure you come out of the correct exit. Would have liked a variety of light food ie selection of sandwich and snacks.

Super clean, quiet room, interesting decor , comfortable bar, great bar menu including coffee, tea etc

Stayed in November 2022

there was a tv show being filmed at the hotel and they took over the bar. heavy security who kept asking who we were

great location

Stayed in November 2022

toilet with the view

comfy bed 😃

Stayed in November 2022

good location near wien mitte comfortable bed helpful stuff had an enjoyable stay

Stayed in October 2022

Most of the staff were not cheerful or happy (except for one guy who worked the night shift, he was really nice!), the tv is a smart tv but we could not find netflix or any apps in the tv. The worst thing was during our stay we had major allergies every time we were in our room, we would get red, my face would get really swollen and me and my boyfriend both started to itch really bad. Because of that reason we tried to avoid being in our rooms unless when we were sleeping. The hotel should really check this out, we think it might be dust in the air or maybe mold, because the air was really dry.

Starting off with the things we liked. The room was really clean and we liked the room set up. It’s really nice to have the Wien mitte mall close by, the walk to the center is about 20 minutes but we really didn’t mind it. We liked that we could get drinks on the bar instead of room service.

Stayed in October 2022

The bathroom was cramped.

Staff member Julian was exceptional every time we dealt with him. Helpful, informative and happy at every level

Stayed in October 2022

They caused me problems when I was trying to leave my luggage. Very rude and wanted to leave it unattended in the corner

Nice bar staff

Stayed in October 2022