We stayed in room 706. The toilet seat was hanging by a thread- very loose.

Stayed in March 2025

there was a sewerage smell coming from the bathroom drains

the beds were very comfortable

Stayed in April 2025

Reasonable

Stayed in March 2025

We had a fabulous studio , BUT the entry door failed to open after we’d dropped our luggage off. The staff were accommodating and the manager offered us a drink in the bar as he thought it would be a quick fix. It took over an hour and were then told we were being moved to a “superior suite” . It wasn’t better, it had smaller bathrooms, but it had a balcony which was no use to us. Breakfast was good, but I got the impression that it was not a well maintained hotel, eg the safe didn’t work (in the 1st room), the 1 lift had access to all floors unlike the other 2 which could only be accessed with the security key. The signage on doors and lifts had broken lettering and the lift floor at the doors needed to be repaired. It’s a great location despite the unpleasant experience.

Stayed in March 2025

Perfect location near train station and cool area of Melbourne. Room was set up a bit strangely, but generally it was great.

Stayed in March 2025

well appointed but not the most well thought out rooms. It took me a day to work out the various lighting configurations and there were no cloths or teatowels to clean up the kitchenette.

super friendly and accommodating staff, quick to respond to any requests. Nice pool and gym.

Stayed in March 2025

There was no on site parking and we were not previously informed.

The bed was comfortable the location excellent the room quite large

Stayed in March 2025

Great location and price

Stayed in March 2025

Chapel street traffic was loud. Lots of hoons with loud cars.

Staff were very polite and helpful, very homely, Beds were comfortable, we were able to fit a family of five comfortably, breakfast in the restaurant was delicious & I received a bottle of wine and free drinks for my birthday.

Stayed in March 2025

The coffee wasn’t great. Not great flavour and considering Melbourne is known for its coffee and there are so many fantastic coffee roasters out there it could be much better.

The food and drinks at the bar were very good and the room service breakfast was quick and good. Great views from my balcony and large lounge & dinning space.

Stayed in March 2025

Was overcharged - charged the 2 rooms price as a single room. However, once I pointed the error out was refunded my money.

Stayed in February 2025

Breakfast in the hotel restaurant took an hour to be served otherwise it tasted lovely.

Location was walking distance to woollies, restaurant and train station. Only 2 stops to flinders st station.

Stayed in March 2025

Will definitely recommend and stay again

Stayed in March 2025

Bathroom basin had big cracks and chips in it. We stayed two nights and were supplied with two coffee pods - could have been a little more generous. Weekend parking across the road was half the price.

Location was perfect, comfortable decent sized main room and bathroom with adequate facilities.

Stayed in March 2025

I wouldn’t say I didn’t like the property but I’d say it’s a bit out dated

The location

Stayed in March 2025

Great location, pool, and gym.

Stayed in March 2025

Bed is quite hard ...for me... i have a bad back so ability to function the next day is important. Swimming has helped to loosen it up .

the upgrade was much appreciated I booked on Booking.com the room with kitchenette but the 1st room didnt have it , not the coffee machine not a microwave ...anyway i was moved into the room that had it all and in a much quieter corner ( 1st one was overlooking the Chapel st ...tram makes it hard to sleep) The POOL was great and big ! sort of outside and heated. the Staff very polite and helpful :)

Stayed in March 2025

Bathroom needs updating. Bathroom sink cracked and floor stained.

Location and value for money.

Stayed in March 2025

There should be free bottled water in the room

The bed was comfy! Restaurant was 10/10

Stayed in February 2025

decor and fittings looking a bit tired and in need of refresh. shower head is hard to get right not much bench space in bathroom

good location, very spacious, good facilities in room. eg kettle, coffee maker, etc handy having a restaurant downstairs close to many shops, including supermarket, Big W and lots of restaurants

Stayed in February 2025

Breakfast while delicious - a bit expensive

Great location in South Yarra - restaurants, bars, cafes, shopping Comfy bed Spacious Stylish Room Pod coffee in room

Stayed in February 2025

The freezer kept defrosting in the mini bar

The view

Stayed in February 2025

It was perfectly located close to the train station to get around the city. The room was well set up for a family - the kitchenette was well equipped and the dish drawer was a bonus - although we mainly ate out, it meant we could have a few simple meals in our room. As a family of 4 sharing a twin room, the room was more spacious than most and we felt we had plenty of space for our weeks stay. Plus the pool was a lovely extra especially at the end of a hot day. The staff were very friendly and we particularly appreciated being able to check in early.

Stayed in January 2025

The room was very small which I probably should have expected but didn’t. No bathroom privacy at all as so close to the bed. Having said that, the staff were great and it was lovely and clean

Location, ice water in the foyer, staff, pool

Stayed in February 2025