Cnr Venning Street & The Esplanade, 4557 Mooloolaba, Australia
#47 of 170 hotels in Mooloolaba
Guests' ChoiceBased on 3014 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.4
Staff
8.9
Value for money
7.7
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 21, 2024
Gwenda
AustraliaUnit a little small
Good location
Stayed in November 2024
Reviewed: December 19, 2024
Leanne
AustraliaThe tv was a bit weird.
Location
Stayed in December 2024
Reviewed: December 19, 2024
Stephen
AustraliaAs above
The bedroom needs curtains the sun beams in at 4 30 Woke me up and couldn't get back to sleep
Stayed in December 2024
Reviewed: December 18, 2024
Sarah
AustraliaRoom and bed /pillows was not comfortable and there was an off musty smell to everything
Outdoor pool and spa area clean and great games room fun to play a game of pool. Close to everything to walk but parking easy and handy.
Stayed in December 2024
Reviewed: December 16, 2024
Michael
Australian/a
location, facilities, cleanliness, a Coles right next door
Stayed in December 2024
Reviewed: December 16, 2024
Matthew
AustraliaA bit small for the price
Location is great
Stayed in November 2024
Reviewed: December 13, 2024
Timothy
AustraliaThe air conditioner was quite noisy at times.
The location and facilities are great.
Stayed in December 2024
Reviewed: December 13, 2024
Makiko
AustraliaThe facility was a little outdated. Also the view from the room was not as good as our last stay but still decent.
Location is great. Having all cafes and shops nearby and just a short walk to the beach. Rock pools are right in front. The room was spacious.
Stayed in December 2024
Reviewed: December 13, 2024
Rebecca
AustraliaInternet!!!! No internet availability- when we asked front desk they said it should work… it didn’t even work in the foyer.
Location, towel service
Stayed in December 2024
Reviewed: December 12, 2024
Tania
AustraliaI called on the Monday to let them know that I left a black hat in the cupboard. They said they would check and get back to me. They have never called me back.
Stayed in December 2024
Reviewed: December 11, 2024
David
AustraliaThe games room was full of pay to play games. Only free game was table tennis. Given that the room was accessible by key card only it felt cheap and profiteery to have to pay for games such as pool and air hockey. Even the racing games should have been free. I understand the pay to win prizes games costing money but the others felt in poor taste to be charging money for. The only downside to what was an excellent stay.
Good spot. Great access to coles and food
Stayed in December 2024
Reviewed: December 10, 2024
Wagner
CanadaExpected better ocean view without buildings in the way of my view. Also noisy traffic sounds. I had hoped to hear waves.
no food
Stayed in December 2024
Reviewed: December 8, 2024
Kim
Australiaroom was well appointed and spacious
Stayed in December 2024
Reviewed: December 3, 2024
Ann-maree
AustraliaThe bedroom storage and layout was pokey. Ironing board, pillows, broom etc stored in tiny wardrobr with second hand drawers thrown in. These would be better stored in the bathroom/laundry.
Great location overlooking the water, super close to all amenities. The room was clean.
Stayed in November 2024
Reviewed: December 2, 2024
Geoff
AustraliaAll good
Close to everything
Stayed in November 2024
Reviewed: December 2, 2024
Christine
AustraliaGreat Location right in the heart of all the cute shops and cafes with the beach just across the road. All the staff were cheerful and bright and made it a pleasure to deal with them.
Stayed in December 2024
Reviewed: December 1, 2024
Megan
AustraliaPerfect location, bonus buy one get one free breaky at the Pavillian. Overall a wonderful stay, we will be back.
Stayed in November 2024
Reviewed: November 29, 2024
Zo
AustraliaI just felt like the rooms could do with an upgrade - they're due for a refurb and the pics of the pool online make it look huge, but actually it's not that big and there are only about 10 chairs with shade around the pool and if you miss out on those, you're in the sun. We had a lovely stay, I just felt like the resort needed an upgrade and the pool pics were misleading.
The location was great. The staff were friendly. Everything we needed was close by and we didn't need to use our car once. There's all the cafes and restaurants you could need nearby and a great playground across the road from the hotel.
Stayed in November 2024
Reviewed: November 24, 2024
Grant
New ZealandBedroom next to main door and light was on the whole night making the room very light. We stayed for 7 nights and the room was never serviced.
Sea view room and location to all eateries shops and beach.
Stayed in November 2024
Reviewed: November 21, 2024
Ralston
United StatesOdd bath. The tub was round and difficult to get in and out of. It was also a see-through window to the kitchen with only a small curtain that could be pulled across. And we would’ve much preferred having more washcloths.
Close to the beach and casual dining restaurants.
Stayed in November 2024
Reviewed: November 19, 2024
Belinda
AustraliaThe room is a bit outdated, the TV is pretty small and old and even though you can chrome cast - it dropped out multiple times during our stay while we were watching stuff. It’s not the biggest issue when you’re out enjoying your holiday but on the nights you get rained out it’s a bit annoying. The cleanliness wasn’t the best either. bit of mould in the shower, people’s hair and left over items in the room that had stayed in the room prior to us found in both the bed and the spa bath, the bed done up with nothing but a single sheet and an old quilt with stains on it (ewwwww). But we lived lol.
This wasn’t the worst stay. The location was great and we liked the gym and pool.
Stayed in November 2024
Reviewed: November 18, 2024
Ben
AustraliaPaying for in-house parking. Spa in room was too small
Great view. Great pools, outdoor spas and games room. Great location. Bed was comfy
Stayed in November 2024
Reviewed: November 18, 2024
Nielsen
AustraliaThe spa outlets need to be cleaned. When used scum came out of the outlets. The mattress was to soft and dipped in the middle
The location is excellent very clean and staff very helpful
Stayed in November 2024
Reviewed: November 17, 2024
Craig
AustraliaNetflix etc. and casting shows didn't work for us. Bit frustrating
Pool, ice from the lobby, indoor pool, gym, grassy grounds.Spar in the room.
Stayed in November 2024
Reviewed: November 16, 2024
Caitlin
AustraliaSecond bedroom was small and hard to fit a small travel cot in. No reading lights in main bedroom.
Great location and views, very clean. Kitchen was well equipped for longer stay.
Stayed in November 2024
Chao Lao Beach, Thailand
Positano, Italy
Antiparos, Greece
Bramberg am Wildkogel, Austria
Valenciennes, France
Split, Croatia
Chauvigny, France
Stykkishólmur, Iceland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content