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Reviews of Belém Soft Hotel

Avenida Braz de Aguiar, 612 , Belém, CEP 66035-415, Brazil

#17 of 53 hotels in Belém

Guests' Choice

Review Score

Based on 84 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    9.2

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.6

  • Free Wifi

    6.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 29, 2025

    7.0
    A suitable room for visiting.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    WiFi was very poor. Safe didn't work. Faucet for the sink was rusted. Maintenance work in next room for what felt like hours to tapping a hammer.

    Friendly staff. Check in was quick. Lift to all floors. Clean and tidy room.

    Stayed in January 2025

  • Reviewed: October 10, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Local do café da manhã sem ar condicionado!

    Stayed in October 2024

  • Reviewed: August 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast

    Stayed in August 2024

  • Reviewed: July 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    With some simple adjustments they could make the interior of the room look a whole lot better. Then they could really make it a 10/10 experience. Nevertheless this was a good experience at this price point.

    Everything that you expect is there. The rooms are clean, breakfast is good, the shower is nice and the bed comfy. We had a good comfortable night, room was big and the location perfect.

    Stayed in July 2024

  • Reviewed: July 14, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel staff doesn't speak English at all. They weren't helpful when I asked about Amazon tours (they gave me info with agencies that don't exist). Rooms look too simple like 1-star hotels. Poor lighting in the bathroom. Neighborhood isn't safe at night

    Location in the central part of the city, quiet at night. The condition of the room after repair was satisfying. Hot water, A/C worked fine, comfortable mattress. Breakfast was really nice

    Stayed in July 2024

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 6 nights

    The location was great and the staff was very friendly

    Stayed in March 2024

  • Reviewed: September 2, 2023

    9.0
    RECOMENDABLE!!
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    En general todo.

    Stayed in September 2023

  • Reviewed: September 1, 2023

    7.0
    The hotel has just the basic, but nothing at all extra for your confort. The room feels uncozy.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was noisy. Lighting was very bad (vey bright white central light, and poor reading lights which wouldnt light enough on their own). There were no blankets and only one pillow per guest. Lack of support space for objects and toiletry

    The room was spacious and clean. The location was very, and breakfast was good.

    Stayed in August 2023

  • Reviewed: August 23, 2023

    7.0
    Perfect place if you’re just staying the night, but don’t care about breakfast.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very disappointing, nothing really good to eat and bad coffee. The street is quite noisy as well, and closing the windows doesn’t really help either

    Very clean and practical rooms with a 24/7 convenience store right across the street.

    Stayed in August 2023

  • Reviewed: July 21, 2023

    8.0
    Great location. Great staff. I would recommend it to anyone I know.
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights

    Nice

    Stayed in June 2023

  • Reviewed: July 19, 2023

    9.0
    Very good cost-benefit and friendly staff.
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    Very nice hotel. The staff are friendly and helpful. Breakfast was good and the location was excellent for us. I do recommend it.

    Stayed in July 2023

  • Reviewed: February 16, 2023

    8.0
    good enough for the purpose
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    don’t have a driver to park the car

    everything was good

    Stayed in February 2023

  • Reviewed: February 11, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    The location and value for money

    The location is excellent. Breakfast is consistent with the category of the hotel

    Stayed in February 2023

  • Reviewed: February 5, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Wifi não funciona no local do café.

    Academia

    Stayed in February 2023

  • Reviewed: October 15, 2022

    8.0
    Great budget hotel
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Towels need replacing

    We extended our stay so this is my second review. his is a great budget hotel. The breakfast is amazing, many choices and always being resupplied. The room was spacious and clean. The bathroom needs an update and the bathroom door was damaged, but other than that it was good. Shower has hot water and good pressure. Air-conditioning works well. Sheets were clean but the towels should be thrown out because they're so worn. The location is good, 10 min walk to theatre and lots of good coffee shops and restaurants near by.

    Stayed in October 2022

  • Reviewed: October 15, 2022

    8.0
    Great budget hotel
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The towels are worn and stained.

    This is a great budget hotel. The breakfast is amazing, many choices and always being resupplied. The room was spacious and clean. I read the other reviews and don't understand the dirty complaints. The bathroom needs an update and the bathroom door was damaged, but other than that it was good. Shower has hot water and good pressure. Air-conditioning works well. Sheets were clean but the towels should be thrown out because they're so worn. The location is good, 10 min walk to theatre and lots of good coffee shops and restaurants near by.

    Stayed in October 2022

  • Reviewed: November 18, 2024

    5.0
    Overall nice stay if it was not for the insects.
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 6 nights

    Had to move rooms because of bed bugs, but not before becoming a meal. Check the mattresses before settling in. Staff do not speak English.

    Excellent location and wonderful breakfast. Staff were friendly and rooms were cleaned everyday.

    Stayed in November 2024

  • Reviewed: October 26, 2024

    1.0
    Not only a poor stay, it got me in trouble!
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    The TV was not channeling anything at all. Worse, the staff knew it in advance and led customers to book the hotel at regular rates, as if everything was working perfectly. Much worse yet, the power was shutt down in the outlets during the whole night (there were no tricks, like inserting the card to have power in the room), DISCHARGING both my phone and laptop. I fortunately woke up in time without my phone ringing and did not check its battery. Later on, 5 minutes before leaving the hotel, I found out I had 1% battery left and was not able to call a car. Already at the airport, I found out the same had happened to my laptop, what stopped me from getting my work done.

    the location is very good

    Stayed in October 2024

  • Reviewed: September 17, 2024

    5.0
    Bad hotel. Avoid!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights

    Everything was bad. Dirty very old room. Bad odor from everywhere. Bad service. I cannot thing anything good about this hotel. This even wasn't cheap.

    Only good thing to say is the location. If you will find somewhere on web that you need to stay in historical center. Please don't do. Stay in the location nearby of this hotel.

    Stayed in July 2024

  • Reviewed: September 11, 2024

    3.0
    If you can afford to….. stay somewhere else nearby.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Terrible Bed, one flat pillow, no blankets, no hair dryer in bathroom, gym was tiny & closed most the time. Old, shower head was gross, termites, No amenities at all. Location & breakfast is the only thing to make it worth staying.

    Breakfast was the only good thing to make it worth it

    Stayed in September 2024

  • Reviewed: August 17, 2024

    5.0
    Good
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The first floor.

    Stayed in August 2024

  • Reviewed: July 17, 2024

    5.0
    Good value, but for a little more you can get much better.
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    There is a moldy atmosphere in the air. The weather conditions in the city are extremely moist and warm. May be the air conditioning worth a little more care.

    Good location. Nice breakfast. Lovely attendants.

    Stayed in June 2024

  • Reviewed: July 3, 2024

    5.0
    I will return to this hotel because of its location but hope it is given a serious makeover.
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    The rooms were tired and needing redecoration. The curtains on the windows were not adequate nor was the glazing on the windows effective in keeping the outside noise out (it was Festas Juninas and my first night was bad due to the loud music from a neighbouring building). The bed linen and towels, though clean, looked old, worn and in need of replacement. The pillows looked much used and also need replacement. I stayed at this hotel in 2018 and it has really deteriorated in this time. Also there seems to be no lighting in the emergency stairways so in case of fire these could pose a danger to frightened guests anxious to leave the premises.

    The breakfast was good and varied. I was grateful for the fresh fruit and the gluten free options. The staff were kind and welcoming though they forgot to prepare my formal receipt (nota fiscal) and I had to wait quite a while to get it. I appreciated that they allowed me to have a Late Checkout as my flight home left at 9:30 p.m. that evening.

    Stayed in June 2024

  • Reviewed: March 30, 2024

    3.0
    I needed to leave 2 days after my check in because of a mistake, someone cancelled my key room.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Staff was rude

    Location and a fair breakfast

    Stayed in March 2024

Showing 1 - 25

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