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  5. Reviews of Castelmar Hotel

Reviews of Castelmar Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rua Felipe Schmidt, 1260, Downtown Florianopolis, Florianópolis, CEP 88010-002, Brazil

#167 of 219 hotels in Florianópolis

Guests' Choice

Review Score

Based on 69 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.9

  • Free Wifi

    8.2

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Showing 1 - 25

  • Reviewed: April 2, 2025

    9.0
    Good with Central location
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Total Cost

    Breakfast and spacious room

    Stayed in March 2025

  • Reviewed: February 10, 2025

    7.0
    good location
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights

    elevator is too busy. valet parking service needs to improve a lot !! they almost lost my car / gave for someone else.

    good location. affordable cost. good breakfast. staff are nice.

    Stayed in February 2025

  • Reviewed: July 24, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Plus Twin Room
    • Stayed 1 night

    room too cold and room not much comfortable.

    Great staff and great breakfast

    Stayed in July 2024

  • Reviewed: February 15, 2024

    8.0
    Overall a good stay, very well located.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 3 nights

    Check if your breakfast is included otherwise you will have to pay. Cha Preto not available and not so many options

    Overall a very good stay. Worth the price

    Stayed in February 2024

  • Reviewed: January 18, 2024

    8.0
    It attended my expectations.
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night

    There was a mistake. I understood the breakfast was included. However it wasn't. Fortunatelly my children were charged half price. Everything else were fine.

    The location is close to the continent and easy to get the BR101. I recommend it for people like us that choose Florianopolis as a place to rest and get back to the rod next day.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    Return only after remodeled
    • Business trip
    • Couple
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It has aged and the staff had improper behavior

    Location and price

    Stayed in November 2023

  • Reviewed: May 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted from a mobile device

    Price and bed

    Localization

    Stayed in May 2023

  • Reviewed: April 15, 2023

    7.0
    It was nice and cool.
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    what I did not like was that the rain fell during the whole stay, I could not swim in the swimming pool, enjoy the beaches, visit the city well but it was not the fault of the hotel but of nature. What I personally did not like about the hotel is two things. 1- I booked a room with two single beds, they gave a large bed. 2- They did not clean my room during the stay, yet they told me what it would do at 12 p.m. and I leave the room every noon.

    I liked the welcome, the people are very friendly and cool😎. The food is delicious 😋 without forgetting the breakfast it was class congratulations to the team.

    Stayed in April 2023

  • Reviewed: March 9, 2023

    8.0
    with language difficulties Jessica at the front desk is phenomenal to help.
    • Leisure trip
    • Solo traveler
    • Classic Room
    • Stayed 6 nights
    • Submitted from a mobile device

    pool was basic

    location

    Stayed in March 2023

  • Reviewed: January 26, 2023

    7.0
    Good
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very noisy aircon. Bed and pillow were uncomfortable. Worn furniture (for example, the cover of the sofa was torn in several places).

    Huge room with separate bedroom and balcony. We had a quiet room on the 12th floor with a nice view. Rather quiet but central location. Large bathroom. Clean. Friendly staff. Breakfast ok but only artificial fruit juices. Strong WiFi throughout the hotel.

    Stayed in January 2023

  • Reviewed: August 25, 2022

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Extremely professional excellent

    Stayed in August 2022

  • Reviewed: May 23, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Demora no check-in

    Stayed in May 2022

  • Reviewed: April 18, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night

    staff was super kind and gave us a remodeled and new room with a great sea view!

    Stayed in January 2022

  • Reviewed: July 22, 2024

    6.0
    Pleasant.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room we stayed in looked more like the janitor's closet, it was moldy and strange. To be fair it did looked like they were trying to renovate the space, but is just looked dirt cheap, rushed and half hearted.

    Location was fabulous, right besides Beira mar norte, which is nice because you can go grab dinner anywhere within walking distance. The staff was kind and helpful. There's also valet service which you don't see everywhere around there. The lobby was modern, clean and spacious.

    Stayed in July 2024

  • Reviewed: July 18, 2024

    5.0
    Very decadent hotel
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room smells bad No amenities in the bathroom (shampoo, soap, lotion, hair cap) Very simple furniture We arrived at midnight and I asked a cup of milk for my children and they said the kitchen was closed. I was not asking for a whole meal preparation. It was only milk. But I guess at night there’s only one staff member for the whole hotel.

    Stayed in July 2024

  • Reviewed: June 4, 2024

    6.0
    Fair but coul
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mold on the wall, room had a window but it was fully locked so it had no airflow neither sunshine, poor lighting. Room needs to be renewed

    Location

    Stayed in May 2024

  • Reviewed: January 27, 2024

    5.0
    Fair
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room is old and stinks a little. The bathroom ceiling liking water. The ac was loud.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    5.0
    Great Location, But Missed Opportunities
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The overall maintenance of the hotel was a letdown. It’s evident that the property has been neglected, with signs of wear and tear that detract from the overall experience. • The interior decor felt outdated and tacky, lacking the charm or sophistication one might expect from a hotel in such a prime location. • The check-in process was inefficient and time-consuming. It seems that the system they have in place is outdated, causing unnecessary delays and frustration right at the start of the stay. In conclusion, Castelmar sits in a goldmine location and has the potential to be a highly attractive destination. However, its poor maintenance, lackluster interior, and inefficient administrative processes turn it into just another hole in the wall. This hotel is a classic case of a great missed opportunity. With some much-needed updates and better care, it could truly be a gem.

    The location is undoubtedly the hotel’s biggest asset.

    Stayed in January 2024

  • Reviewed: December 3, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The staff is unprepared and unpolite. The hotel is old and needs an urgent upgrade

    Location and shower, not the bathroom. But shower was great.

    Stayed in December 2023

  • Reviewed: October 24, 2023

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The facili

    Stayed in October 2023

  • Reviewed: March 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    De n ter guarda sol na hidromassagem

    Piscina e do hotel

    Stayed in March 2023

  • Reviewed: March 3, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Plus Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean, room facing walls, not enough towels

    Location, size of the room

    Stayed in March 2023

  • Reviewed: June 15, 2022

    1.0
    dirty!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the room was absolutely filthy and they overcharged us when paying but did not offer the refund, just said we were in credit with them

    Stayed in June 2022

  • Reviewed: April 21, 2022

    10
    easy and comfy
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    how everything seems to have that old type of structure and feel

    that is was very close by to some really cool places

    Stayed in April 2022

Showing 1 - 25

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