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Reviews of Grand Mercure Sao Paulo Vila Olimpia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rua das Olimpiadas, 205, Itaim Bibi District, São Paulo, CEP 04551000, Brazil

#152 of 914 hotels in São Paulo

Guests' Choice

Review Score

Based on 107 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.4

  • Free Wifi

    8.1

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Showing 1 - 25

  • Reviewed: April 29, 2025

    8.0
    Great for a quick work stay
    • Business trip
    • Solo traveler
    • Superior Room with Twin beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioning was a bit off in my room. I had to turn it off so the room wasn’t too cold (15C). And the towels were very stiff, maybe they should considering renewing them more often.

    Comfortable, room was simple, but had everything I needed. Service is good, and the bar had good food. Good breakfast as well. Very well located, near the airport.

    Stayed in April 2025

  • Reviewed: October 12, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Security monitoring could be improved It seems all persons could easily enter into the hotel

    Fantastic breakfast Good équipement Good location Nice bed!

    Stayed in October 2024

  • Reviewed: August 28, 2024

    8.0
    The best staff
    • Leisure trip
    • Couple
    • Premium Executive Room with Queen Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Definetly a hotel like this could have better towels (small and thin towels were a negative surprise) and pillows (also very thin and uncomfortable) specially in an executive room. Just two towels in a room with two people and no extra blankets. VERY noisy all night, you can hear everything from other rooms and hallway. Also early in the morning the staff moving around (the location in front of the housekeeping room).

    Very well located and the staff always helpful and welcoming. The breakfast is excellent and the staff from the restaurant wants always to make sure you try the best from their cousine and proactively offer different options. They have bikes for sharing and a very good gym. In a very cold night we had to call to ask for an extra blanket and they promptly send to us (because they don’t keep one in the room) and an electric warmer.

    Stayed in August 2024

  • Reviewed: May 22, 2024

    7.0
    Good hotel but room was outdated
    • Leisure trip
    • Solo traveler
    • Superior Room with Twin beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I often stay at this hotel and am normally very happy with the rooms. However, this time the room was below standard. It urgently needs an upgrade.

    The hotel is beautiful and the common areas are very comfortable.

    Stayed in May 2024

  • Reviewed: February 26, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    Excellent Breakfast - Neide prepared an delicious american pancake. Reception Staff: Sarah and Fernanda were very sympathetic and helpful.

    Stayed in February 2024

  • Reviewed: December 2, 2023

    9.0
    Good
    • Business trip
    • Solo traveler
    • Executive Room with Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room was liberated with a delay. The reception was not so helpful to solve it.

    Very good

    Stayed in December 2023

  • Reviewed: November 30, 2023

    8.0
    Great bang for your buck
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The walls were a bit thin, we could hear our neighbors. We also didn’t have a functioning AC/heater unit, it was malfunctioning during the stay.

    It was a perfect location and the building was really well maintained. The staff was above and beyond so kind and helped us out so much. Loved having that support.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    9.0
    Really great. Will be back!
    • Business trip
    • Solo traveler
    • Executive Room with Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was great and staff super helpful

    Stayed in November 2023

  • Reviewed: October 25, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Room with Twin beds
    • Stayed 2 nights
    • Submitted from a mobile device

    While the service was truly exceptional there was one structural downside: the glass facade has narrow window frames and the adjacent walls between the rooms are in sufficiently sound proof. I was awakened at 5am by my neighbor having a loud telephone conversation and fled the room for an unusually early excellent breakfast

    Stayed in October 2023

  • Reviewed: October 5, 2023

    7.0
    Disapointing
    • Leisure trip
    • Couple
    • Superior Room with Twin beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack o staff on front desk Elevators broken

    Location

    Stayed in October 2023

  • Reviewed: July 14, 2023

    8.0
    Very nice hotel, but could be nice allowing early check in if room is available for no extra fee
    • Business trip
    • Couple
    • Executive Room with Queen Bed
    • Stayed 2 nights

    to check in before noon the hotel want to charge you extra money even if they have your room already cleaned and all set

    the location is perfect and the hotel restaurant is very nice. Restaurant staff team is amazing!

    Stayed in July 2023

  • Reviewed: May 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Room with Twin beds
    • Stayed 1 night

    Location. Staff. Cafe. Room Cleaned. Facilities. Gym. All was amazing. BUT room need renovation. Need more modernity like the lobby and other parts of the hotel

    Stayed in May 2023

  • Reviewed: April 20, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Executive Room with Queen Bed
    • Stayed 7 nights

    I advise to not take a room at the top level for people who can't bear the sound of the engines in the roof. The staff changed my room when I requested it

    The room is very good, the bed is comfortable and the breakfast is great

    Stayed in March 2023

  • Reviewed: April 6, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Premium Executive Room with Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Price high due to Coldplay concert

    Excellent location Friendly service Comfortable room

    Stayed in March 2023

  • Reviewed: March 26, 2023

    8.0
    The location was just perfect, everything nearby, cafes, bars, clubs, business offices. Staff was very friendly
    • Business trip
    • Group
    • Executive Room with Queen Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    not so clean

    location, staff

    Stayed in March 2023

  • Reviewed: February 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior Room with Twin beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Proximity to malls, restaurants and bars

    Stayed in February 2023

  • Reviewed: October 21, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Executive Room with Queen Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Stayed in October 2022

  • Reviewed: September 5, 2022

    7.0
    Just good! Nothing special!
    • Business trip
    • Solo traveler
    • Superior Room with Twin beds
    • Stayed 3 nights
    • Submitted from a mobile device

    the room was really outdated - old per se

    location, breakfast

    Stayed in September 2022

  • Reviewed: August 19, 2022

    9.0
    Good, solid option for work travel. Would not hesitate returning. Not very inspiring for holidays.
    • Business trip
    • Group
    • Premium Executive Room with Queen Bed
    • Stayed 7 nights

    Room could have been slightly cleaner. Elevators had annoying mandatory card readers to get to floors which barely worked (and were different for each elevator), and were not very available. Not the most soulful place; more of a business hotel.

    Good breakfast. Efficient check in and out. Modern rooms. Nice gym. Wonderful location for business, safe too.

    Stayed in August 2022

  • Reviewed: August 8, 2022

    8.0
    Cleanliness not the strong point in this otherwise very good Hotel
    • Leisure trip
    • Solo traveler
    • Studio Room with 2 Single Beds
    • Stayed 3 nights

    The negative point was cleanliness. Room and toilette not properly cleaned. They changed me to another room which was not properly clean either

    Hotel is good. Breakfast very good, staff is great, location is good.

    Stayed in August 2022

  • Reviewed: August 5, 2022

    9.0
    Good accommodations, nothing exciting either way. Great location.
    • Business trip
    • Group
    • Premium Executive Room with Queen Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Room could have been cleaner when checking in.

    Breakfast is reasonable, but no variance between days. It’s the same every time. Good bed. Modern room. Cute bar with friendly staff. Atmosphere around the lobby is pretty lively. Fantastic location.

    Stayed in August 2022

  • Reviewed: July 14, 2022

    7.0
    not very nice
    • Business trip
    • Group
    • Studio Room with 2 Single Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    old fashioned rooms. no heating in rooms

    location

    Stayed in July 2022

  • Reviewed: June 28, 2022

    9.0
    Good location, clean bed an bathroom, friendly staff
    • Business trip
    • Group
    • Studio Room with 2 Single Beds
    • Stayed 5 nights

    The Top shelvein the closet, was dusty. So I avoided it. Bathroom amenities were not re-filled daily. Used same bar of soap the whole working week.

    breakfast was good, but not much change from day to day so not much options to vary.

    Stayed in June 2022

  • Reviewed: June 24, 2022

    8.0
    comfortable
    • Leisure trip
    • Couple
    • Superior Room with Twin beds
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no bathtub inche bedrooms

    It was very clean

    Stayed in June 2022

Showing 1 - 25

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