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Reviews of AX Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

860 Rue Lalonde, J8E 1A1 Mont-Tremblant, Canada

#10 of 25 hotels in Mont-Tremblant

Guests' Choice

Review Score

Based on 730 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.4

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: February 16, 2024

    8.0
    Alright.
    • Leisure trip
    • Couple
    • Comfo King Lounge room courtyard side
    • Stayed 1 night
    • Submitted from a mobile device

    the outside spa, the jets were not working. No shower for people to rinse coming out of sauna before entering spa.

    Stayed in February 2024

  • Reviewed: January 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfo King Lounge room mountain side
    • Stayed 1 night

    The hotel offers a combination of comfort, convenience, and amenities such as the heated pool that elevate the stay. The easy access to the highway and nearby restaurants, coupled with the cleanliness and well-designed infrastructure, make it a top choice for my future visits.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    7.0
    Price and service were different from expectations.
    • Leisure trip
    • Solo traveler
    • Comfo King Lounge room mountain side
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleaning free when check in only. After that Cleaning charge for daily cleaning. Wifi was provided but couldn’t work as super low speed until couldn’t done things.

    Outdoor Termal bath is great.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    It was great overall!
    • Leisure trip
    • Family with young children
    • Classic room mountain side
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom in my room smelt like urine when I arrived.

    The breakfast was convenient. I liked the hot tub

    Stayed in January 2024

  • Reviewed: January 7, 2024

    7.0
    For the price it was ok, would stay again if I can’t find cheaper.
    • Leisure trip
    • Family with young children
    • Classic room courtyard side
    • Stayed 3 nights
    • Submitted from a mobile device

    Heating unit kept us up all night, very loud. When we asked about the unit we were told all rooms had them and some were louder than others and we could shut the unit off and they would give us extra blankets. The morning lady was very rude but the afternoon lady was much nicer.

    Location, driving within 15 min to ski hills and walking distance to centre-ville.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    ENJOYABLE, AS USUAL.
    • Leisure trip
    • Couple
    • Classic room courtyard side
    • Stayed 2 nights

    NOTHING REALLY.

    LOCATION AND REASONABLE PRICE

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    nice and as expected . Really no complaints except with the free shuttle service to hi
    • Leisure trip
    • Group
    • Comfo King Lounge room mountain side
    • Stayed 2 nights
    • Submitted from a mobile device

    Free Shuttle Service . Waited an hour for shuttle to the ski hill. There was quite a crowd of people waiting. The shuttle stopped, did NOT open the door and then drove away. Luckily our party did have a car so we were able to get to the mountain. As transportation via shuttle is not reliable I don’t think I would stay here again.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfo King Lounge room courtyard side
    • Stayed 3 nights
    • Submitted from a mobile device

    Two out of four electric chargers were broken. It would be so much better if hotel could offer real restaurant meals, not only some snacks that their cafe has.

    Nice comfortable bed, very clean room. The hotel location is closed to nice restaurants and not so far from Tremblant village. The hot tub and sauna were amazing as well. Great price for the value in general.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Convenient Classic room courtyard side
    • Stayed 4 nights
    • Submitted from a mobile device

    Next time I will upgrade to the king room with a couch and full kitchenette. The rooms also need safes.

    Love the location and ability to walk into town for dinner. Sauna and hot pool were wonderful and the teenagers used the adjacent tubing hill.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Convenient Classic room mountain side
    • Stayed 1 night
    • Submitted from a mobile device

    Very convenient near Tremblant village, for inside the bed where surprisingly amazing comfortable and very clean, dishes in cabinets that is an extra. Layout of the room very pleasant and I liked the long bench no one had to put luggage on floor, very ++

    Stayed in December 2023

  • Reviewed: November 17, 2023

    9.0
    Not sure we will be back. Front desk clerk did not like speaking to us in English.
    • Leisure trip
    • Couple
    • Classic room courtyard side
    • Stayed 2 nights

    First night very noisy above us. As on a previous occasion. After complaining the next morning (as we were too tired to go down during the night), the next night was quiet.

    We did not use the breakfast facilities. Love the location near St Jovite.

    Stayed in October 2023

  • Reviewed: November 12, 2023

    7.0
    Poor weather and my poor mobility at the time, ment we didnot experience the area at its best.
    • Leisure trip
    • Couple
    • Comfo King Lounge room mountain side
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast menu offered in the cafe was very limited and as already stated a little on the expensive side.

    Breakfast was optional , and was ok, but a little bit on the expensive side. Location was good, providing ease of access to the surrounding area...and within reasonable walking distance to a range of eating establishments, though not many were open at the time of our stay in early November.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Convenient Classic room courtyard side
    • Stayed 3 nights
    • Submitted from a mobile device

    Our coffee maker didn't work. Forgot to tell staff but left the squished coffee pods (very small) that wouldn't pierce beside it. Also would be nice to have a TV guide instead of having to flip through channels.

    Loved the pool & sauna. Very convenient having the kitchenette. Bed was comfortable.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    7.0
    Ok, not great
    • Leisure trip
    • Couple
    • Comfo King Lounge room courtyard side
    • Stayed 1 night
    • Submitted from a mobile device

    Staff seemed indifferent, late in getting room ready, failed to provide birthday message despite my request

    Clean and modern

    Stayed in November 2023

  • Reviewed: November 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Classic room courtyard side
    • Stayed 1 night
    • Submitted from a mobile device

    Sauna and hot pool

    Stayed in October 2023

  • Reviewed: October 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfo King Lounge room mountain side
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant and bar were closed on site. That was disappointing.

    Stayed in September 2023

  • Reviewed: October 20, 2023

    7.0
    Normal but pricely
    • Leisure trip
    • Couple
    • Comfo King Lounge room mountain side
    • Stayed 1 night

    The front desk looks tired and has less service; there is no hot water in the room; you have to get it via the coffee machine.

    large room good view and quiet

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    Modern and convenient near Mont Tremblant
    • Leisure trip
    • Couple
    • Convenient King Lounge room courtyard side
    • Stayed 2 nights
    • Submitted from a mobile device

    Only one elevator located in the center of the building, only one chair in the room

    Modern and comfortable, expresso coffee machine, refrigerator band microwave in the room, large room, large tV

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Very nice comfortable hotel, would stay again
    • Leisure trip
    • Couple
    • Classic room courtyard side
    • Stayed 1 night

    Nothing

    Did not have breakfast as it was not included in our rate.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfo King Lounge room mountain side
    • Stayed 1 night
    • Submitted from a mobile device

    Small pool for the amount of guest, ac a bit small for the room but the rest was good

    Clean and like the pool but should have built a spa and tone down the pool temparature a bit but that's preference, but you have a great opportunity to make it a spa retreat etablishment by making it a bit bigger with a spa set up

    Stayed in October 2023

  • Reviewed: October 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfo King Lounge room courtyard side
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is quite poor and no many options. Cleaning of the room not included and it had not been a problem for our 2 nights stay. In the room the is a nespresso but just 2 capsules and not replaced after first day. Going to sauna and pool without the bathrobe is not so good.

    The hotel is very good, wonderful the swimming pool and sauna. Everything clean and relaxing.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    9.0
    Great solo time
    • Leisure trip
    • Solo traveler
    • Comfo King Lounge room mountain side
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was quiet snd cozy, staff were helpful. The room was worth the price.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic room courtyard side
    • Stayed 1 night
    • Submitted from a mobile device

    They charge extra to clean your room. Breakfast choice expensive and not great

    Swimming pool and sauna Proximity to bars and restaurants. Within walking distance. À

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    Clean, comfortable place with friendly staff
    • Leisure trip
    • Couple
    • Comfo King Lounge room mountain side
    • Stayed 1 night

    Located a bit away from the ski resort, so requires driving to get to restaurants/bars. Wifi was not too stable - good enough to get emails but not to do any streaming.

    Nice, comfortable room. Furnished well, which made it very comfortable. Friendly staff

    Stayed in September 2023

  • Reviewed: September 18, 2023

    9.0
    Modern friendly comfortable hotel with a good location in the hills
    • Leisure trip
    • Family with young children
    • Classic room courtyard side
    • Stayed 1 night
    • Submitted from a mobile device

    It was strange to have only a cafe bar and breakfast consisted almost entirely of egg

    The property was clean, modern, great fire pit, great sauna and hot pool, friendly staff

    Stayed in September 2023

Showing 76 - 100

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