860 Rue Lalonde, J8E 1A1 Mont-Tremblant, Canada
#10 of 25 hotels in Mont-Tremblant
Guests' ChoiceBased on 730 hotel reviews
8.4Cleanliness
9.0
Comfort
9.1
Location
8.9
Facilities
8.7
Staff
8.7
Value for money
8.4
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 16, 2024
Sylvie
Canadathe outside spa, the jets were not working. No shower for people to rinse coming out of sauna before entering spa.
Stayed in February 2024
Reviewed: January 14, 2024
Wanjing
CanadaThe hotel offers a combination of comfort, convenience, and amenities such as the heated pool that elevate the stay. The easy access to the highway and nearby restaurants, coupled with the cleanliness and well-designed infrastructure, make it a top choice for my future visits.
Stayed in January 2024
Reviewed: January 10, 2024
Jiaranai
ThailandCleaning free when check in only. After that Cleaning charge for daily cleaning. Wifi was provided but couldn’t work as super low speed until couldn’t done things.
Outdoor Termal bath is great.
Stayed in January 2024
Reviewed: January 8, 2024
Stephanie
CanadaThe bathroom in my room smelt like urine when I arrived.
The breakfast was convenient. I liked the hot tub
Stayed in January 2024
Reviewed: January 7, 2024
Natasha
CanadaHeating unit kept us up all night, very loud. When we asked about the unit we were told all rooms had them and some were louder than others and we could shut the unit off and they would give us extra blankets. The morning lady was very rude but the afternoon lady was much nicer.
Location, driving within 15 min to ski hills and walking distance to centre-ville.
Stayed in January 2024
Reviewed: January 5, 2024
Heather
CanadaNOTHING REALLY.
LOCATION AND REASONABLE PRICE
Stayed in January 2024
Reviewed: January 3, 2024
Sandra
CanadaFree Shuttle Service . Waited an hour for shuttle to the ski hill. There was quite a crowd of people waiting. The shuttle stopped, did NOT open the door and then drove away. Luckily our party did have a car so we were able to get to the mountain. As transportation via shuttle is not reliable I don’t think I would stay here again.
Stayed in December 2023
Reviewed: January 3, 2024
Anastasiya
United StatesTwo out of four electric chargers were broken. It would be so much better if hotel could offer real restaurant meals, not only some snacks that their cafe has.
Nice comfortable bed, very clean room. The hotel location is closed to nice restaurants and not so far from Tremblant village. The hot tub and sauna were amazing as well. Great price for the value in general.
Stayed in January 2024
Reviewed: January 2, 2024
Christina
United StatesNext time I will upgrade to the king room with a couch and full kitchenette. The rooms also need safes.
Love the location and ability to walk into town for dinner. Sauna and hot pool were wonderful and the teenagers used the adjacent tubing hill.
Stayed in December 2023
Reviewed: December 22, 2023
Myriam
CanadaVery convenient near Tremblant village, for inside the bed where surprisingly amazing comfortable and very clean, dishes in cabinets that is an extra. Layout of the room very pleasant and I liked the long bench no one had to put luggage on floor, very ++
Stayed in December 2023
Reviewed: November 17, 2023
Cornelis
CanadaFirst night very noisy above us. As on a previous occasion. After complaining the next morning (as we were too tired to go down during the night), the next night was quiet.
We did not use the breakfast facilities. Love the location near St Jovite.
Stayed in October 2023
Reviewed: November 12, 2023
Wilfred
United KingdomThe breakfast menu offered in the cafe was very limited and as already stated a little on the expensive side.
Breakfast was optional , and was ok, but a little bit on the expensive side. Location was good, providing ease of access to the surrounding area...and within reasonable walking distance to a range of eating establishments, though not many were open at the time of our stay in early November.
Stayed in November 2023
Reviewed: November 9, 2023
B
CanadaOur coffee maker didn't work. Forgot to tell staff but left the squished coffee pods (very small) that wouldn't pierce beside it. Also would be nice to have a TV guide instead of having to flip through channels.
Loved the pool & sauna. Very convenient having the kitchenette. Bed was comfortable.
Stayed in November 2023
Reviewed: November 7, 2023
John
CanadaStaff seemed indifferent, late in getting room ready, failed to provide birthday message despite my request
Clean and modern
Stayed in November 2023
Reviewed: November 2, 2023
Jill
CanadaSauna and hot pool
Stayed in October 2023
Reviewed: October 25, 2023
Daniel
CanadaThe restaurant and bar were closed on site. That was disappointing.
Stayed in September 2023
Reviewed: October 20, 2023
Fanshan
CanadaThe front desk looks tired and has less service; there is no hot water in the room; you have to get it via the coffee machine.
large room good view and quiet
Stayed in October 2023
Reviewed: October 15, 2023
Didier
United StatesOnly one elevator located in the center of the building, only one chair in the room
Modern and comfortable, expresso coffee machine, refrigerator band microwave in the room, large room, large tV
Stayed in October 2023
Reviewed: October 12, 2023
Trudy
CanadaNothing
Did not have breakfast as it was not included in our rate.
Stayed in October 2023
Reviewed: October 7, 2023
Mathieu
CanadaSmall pool for the amount of guest, ac a bit small for the room but the rest was good
Clean and like the pool but should have built a spa and tone down the pool temparature a bit but that's preference, but you have a great opportunity to make it a spa retreat etablishment by making it a bit bigger with a spa set up
Stayed in October 2023
Reviewed: October 7, 2023
Matteo
SpainBreakfast is quite poor and no many options. Cleaning of the room not included and it had not been a problem for our 2 nights stay. In the room the is a nespresso but just 2 capsules and not replaced after first day. Going to sauna and pool without the bathrobe is not so good.
The hotel is very good, wonderful the swimming pool and sauna. Everything clean and relaxing.
Stayed in October 2023
Reviewed: October 6, 2023
Emmanuella
CanadaThe property was quiet snd cozy, staff were helpful. The room was worth the price.
Stayed in October 2023
Reviewed: September 23, 2023
Carole
United KingdomThey charge extra to clean your room. Breakfast choice expensive and not great
Swimming pool and sauna Proximity to bars and restaurants. Within walking distance. À
Stayed in September 2023
Reviewed: September 21, 2023
Meeyoung
United StatesLocated a bit away from the ski resort, so requires driving to get to restaurants/bars. Wifi was not too stable - good enough to get emails but not to do any streaming.
Nice, comfortable room. Furnished well, which made it very comfortable. Friendly staff
Stayed in September 2023
Reviewed: September 18, 2023
Iain
United KingdomIt was strange to have only a cafe bar and breakfast consisted almost entirely of egg
The property was clean, modern, great fire pit, great sauna and hot pool, friendly staff
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content