6400 Lundy's Lane, L2G 1T6 Niagara Falls, Canada
#8 of 75 hotels in Niagara Falls
Guests' ChoiceBased on 623 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
8.2
Facilities
8.4
Staff
8.9
Value for money
7.9
Free Wifi
8.6
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End of dialog contentReviewed: March 29, 2025
Soraya
CanadaNo complaints.
Staff were very attentive in all departments. Facility was very clean. Wonderful place to go with the family. I like I was able to communicate with front desk through texting and responses were prompt.
Stayed in March 2025
Reviewed: March 10, 2025
Jason
CanadaI didn't like the nesspresso coffee machine. I just want a coffee in the morning. Not a fancy drink. Also,and I know this is our fault for not double checking the room before we left but we left a half bottle of vodka and when we called we were told they found an empty bottle. Our fault for leaving it but still annoying.
The staff was friendly and helpful. Considering there was a hockey tournament going on it was quiet by bedtime.
Stayed in March 2025
Reviewed: March 10, 2025
Audrey
CanadaWe did not know a children's hockey tournament was going on that weekend, so because there were so many kids using the pool area for various activities they families had organized (pizza parties, activities), we did not get to enjoy the pool area or hot tub. The noise level was also very high.
The rooms were clean and comfortable. It was great to have the restaurant right in the hotel.
Stayed in March 2025
Reviewed: March 8, 2025
Gus
Canadathe children in the hot tub and parents leeting five year olds and not telling them to get out.not the hotel to blame but poor parenting
every thing was good
Stayed in March 2025
Reviewed: March 2, 2025
Jordan
CanadaHotel was very loud even after the pool area closed. Staff at the front desk were lacking in friendliness.
Room was nice and clean.
Stayed in February 2025
Reviewed: February 19, 2025
Tom
CanadaParking fees
Room, Pool, Game Center, and Breakfast
Stayed in February 2025
Reviewed: February 17, 2025
Brian
CanadaThe only complaint was pool was to cold and kept most adults out.
The room excellent and clean.The breakfast was very good and convenient.What we did like is when weather is bad you don’t have to go out,there is enough to keep you busy and happy.
Stayed in February 2025
Reviewed: February 7, 2025
Nir
CanadaThere were 4 pillows per bed which is great. However, all big, high pillows. This made it a bit less comfortable for us. I would ensure, if possible, that for each bed 2 of the 4 pillows (half of the pillows) are smaller, lower so it’s more comfortable for your guests. Thank You
Nice breakfast and waitress at the restaurant. Thank you
Stayed in February 2025
Reviewed: February 5, 2025
Sandra
CanadaPot smell
Very good property . Only issue was other people smoking pot . The smell was awful. Reported it at the time.
Stayed in February 2025
Reviewed: January 27, 2025
Ola
CanadaLiked the central courtyard with pool and playground
Stayed in December 2024
Reviewed: January 6, 2025
Amanda
CanadaTubs are small but standard, really. The biggest issue was other guests over actual hotel services. Chlorine in the hot tubs is HIGH and no towels can go back and forth from room or pool so pack a cover up!
Amenities were great, beds were soft, rooms a comfortable size.
Stayed in January 2025
Reviewed: January 2, 2025
Ludmila
CanadaA little bit far away from the major attractions
Very good breakfast Good swimming pool facilities
Stayed in December 2024
Reviewed: December 5, 2024
Jane
CanadaClean room and bathroom. Good shower pressure.
Stayed in December 2024
Reviewed: December 3, 2024
Amanda
CanadaNeeded more coffee, cream and sugars available in the room, would have been nice if there was a breakfast included as well
Very family friendly makes for a nice time away with family and friends
Stayed in November 2024
Reviewed: December 1, 2024
Dar
CanadaOnly one hot tub was available
Rooms are clean, pool was good but 1 hot tub was down during our stay. Breakfast was supplied with the room and was better than most hotels offer.
Stayed in October 2024
Reviewed: November 14, 2024
Debbie
CanadaThe pool was a little cold It just needs to be a little warmer especially for the Seniors And the small kids But other than that we had a great time
Everything was close by. The pool The hot tubs the play structure The family area where you can sit and watch t.V.The staff was amazing, the arcade.The kids loved it
Stayed in November 2024
Reviewed: November 13, 2024
Jennifer
CanadaNothing
The breakfast was good, the amount of serving is just enough for one person . Kids love it
Stayed in November 2024
Reviewed: October 22, 2024
Geraldine
Canadawhimpy shower, low toilet, not enough handicap parking
friendly staff, comfortable room, great Irish pub connected to facility, grocery store next door, central location
Stayed in October 2024
Reviewed: October 21, 2024
Rotimi
United KingdomI would like more options in the breakfast
Staff members are great and the location is good
Stayed in October 2024
Reviewed: October 15, 2024
Sandra
Canadaone Hot tub was out of order. And nobody fixing it. Children in pool area were unruly and unsupervised by no parents.
Love the location, the pillow top beds and the attention to detail By staff cleaning the room. And I Even got my beds made!!
Stayed in October 2024
Reviewed: October 15, 2024
Rich
New ZealandReally strong chlorine smell in the reception & rest of hotel a bit musty, about time for some renovations! Falls about an hours walk
Good car park right round the hotel, Irish pub good next door & good breakfast available though not a buffet. Friendly staff throughout.
Stayed in October 2024
Reviewed: October 10, 2024
Matt
United Statesthe location. there are drug addicts in the area for sure. however, they do leave you alone and we never felt like we were unsafe the whole time there. never had to worry about the car in the parking lot either.
everything. hotel was perfect, staff was great, facilities were clean, and restaurant attached to hotel had great food and drinks.
Stayed in October 2024
Reviewed: October 10, 2024
Lisa
United StatesFriendly and helpful personnel. The room deco was very nice. My cousin and I had a wonderful experience. And the price of room was very economical.
Stayed in October 2024
Reviewed: October 7, 2024
Kim
CanadaWas clean
Stayed in October 2024
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