1390 Columbia Street East, V2C 2W8 Kamloops, Canada
#39 of 44 hotels in Kamloops
Guests' ChoiceBased on 340 hotel reviews
6.0Cleanliness
6.7
Comfort
6.8
Location
7.4
Facilities
6.3
Staff
7.7
Value for money
7.2
Free Wifi
7.8
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End of dialog contentReviewed: April 26, 2025
Darko
North MacedoniaRooms are extremely old and damaged, bed linen was not changed was dirty and with stains. I need to call for replacement. They changed bed linen but not pillow cases I needed to use personal towels to cover pillow.
Stayed in April 2025
Reviewed: November 30, 2024
Gail
CanadaI arrived to check in but was told their key card maker wasn’t working so they had transferred my reservation to another motel. Clerk had tried to call me but call was disconnected somehow; no call back to leave a message. When we arrived at the second motel, their key card maker also wasn’t working.
For this trip, not much.
Stayed in November 2024
Reviewed: November 5, 2024
Jaime
CanadaThe twin bed in the "family suite" was absolutely horrible. The room where the twin bed was, was filthy. The room was very dirty (corners, walls, tub, sink,...) the flooring was separated and dangerous for cuts. The area the hotel is in isn't desirable, we were approached by 2 people on drugs and were worried about our vehicles. When I asked the clerk if it was a safe area she giggled and that was it...
The 2 Queen beds were comfortable
Stayed in November 2024
Reviewed: October 7, 2024
Alchemyew
Canadano nightstands
basic, clean
Stayed in October 2024
Reviewed: September 26, 2024
Bibi
CanadaBATHTUB WAS CLOGGED. IT WAS LATE TO NOTIFY SOMEBODY SINCE WE WERE TIRED. I WOULD PERSONALLY LIKE A DISCOUNT IN THE FULL AMOUNT I PAID. I WOULD COME BACK IF YOUR FACILITY WERE AWARE OF BATHTUB CLOGGED, IT WAS NASTY AND AWFUL. & WOULD APPRECIATE A DISCOUNTED REFUND. ALSO COULD HAVE DONE BETTER CLEANING EVERYWHERE INCLUDING THE AC, IT WAS DUSTY. THANK YOU FOR EVERYTHING.
The place isn't bad. It was OK.
Stayed in September 2024
Reviewed: September 25, 2024
Jack
Singapore1) When we checked in, we were told the property was full and moved us to Howard Johnon. I have booked this long time back. How can this happen? 2) Howard Johnson asked me for the payment. After I showed my payment receipt, he was ok. BUT, I just realized that they have NOT returned my deposit and were charged to my credit card. Pls assist since my booking is thru booking.com. Thanks
Nothing
Stayed in September 2024
Reviewed: September 24, 2024
Yvonne
CanadaI asked for no stairs and got stairs to the second floor! Day shift and night shift not communicating with each other. As I was settling in I found the floors to be filthy dirty.
The bed and surfaces looked clean. The price was good for me as an older traveler. I was happy to see there was lino floors not carpet in this older establishment
Stayed in September 2024
Reviewed: September 19, 2024
Diane
CanadaIt was dirty, sheets were dirty, couldn’t get ahold of front desk to ask for clean sheets Bathroom had mold
Nothing
Stayed in August 2024
Reviewed: September 15, 2024
Shaun
CanadaFilthy floors.Some mold in bathroom and caulking around toilet coming apart and urine stained.
Bed
Stayed in September 2024
Reviewed: September 11, 2024
Jannette
United KingdomIT WAS VERY ROUGH AND FELT UNSAFE
NOTHING, THIS ROOM WAS NOT FOR US. HOWEVER, FOR A WORKING MAN OR WOMAN WHO JUST WANTS TO WASH ANS SLEEP AND GO OK
Stayed in September 2024
Reviewed: September 11, 2024
Cheryl
CanadaBathroom: toilet seat broken, missing toilet paper holder, tiny ants crawling out of sink drain, "shortage" (none) of face clothes available for use. Bedroom: mattress on bed had a "depression" completely across the end where shoes/boots would have fit. Bright light from business behind hotel. View of mountains distracted by back alley, business clutter and electrical wires. Parking lot: broken down vehicle in parking lot with missing license plate and parts not very appealing. Coffee in lobby and breakfast not included as advertised.
Location is close to two major highways and downtown for easy access to travel too and from destinations. Bedroom: Larger screen TV.
Stayed in September 2024
Reviewed: September 9, 2024
Enrico
CanadaGood value, location, beds were fairly comfortable considering it's a budget hotel..Could use better quality coffee pods and they should supply a bucket for the ice .Other than that I would stay again for sure .
Stayed in September 2024
Reviewed: August 29, 2024
Ann
CanadaShower had issue. Tv channel choices terrible. WOKE UP AT 5:30AM WITH SOME GUY SITTING OUTSIDE OUR ROOM SCREAMING, FINALLY CALLED THE OFFICE"JUST THINKING ABOUT CALLING SECURITY" 1/2 HOUR AFTER HE STARTED SCREAMING. NOT IMPRESSED
Location good,
Stayed in August 2024
Reviewed: August 18, 2024
Robert
CanadaThe room was spacious and very clean. A very comfortable King size bed with very comfortable pillows. The location is right off the Trans Canada Highway
Stayed in August 2024
Reviewed: August 17, 2024
Dmitrii
CanadaThere was pee and blood stains on the comforters, tub didn't drain, dirt anc filth everywhere. Had to wait an hour outside at night as nobody was at the front desk and they wouldn't answer their phone.
Nothing
Stayed in August 2024
Reviewed: August 13, 2024
Alfred
CanadaIf you are looking for shiny and new, this might not be for you but it is good value for the money. The property is was well maintained and exceptionally clean. The bed was comfortable and A/C worked well.
Stayed in August 2024
Reviewed: August 9, 2024
Nicole
CanadaTwin bed was uncomfortable but convenient to have a third bed. Good for kids or mother in laws LOL.
Check in was easy, clean room, lots of parking, pet friendly, 2/3 beds were fairly comfortable. AC was cold.
Stayed in August 2024
Reviewed: August 4, 2024
Marilyn
United StatesOnly one chair may be due to small space
Clean, room is big enough, Refrigerator and microwave are plus.
Stayed in July 2024
Reviewed: August 3, 2024
Jacob
CanadaThe bathtub full of water upon arrival, the dirty towels on the floor, the dirty floors, the dirt smeared on the bed spreads and the fact that you promised a refund and I’m still waiting
Nothing
Stayed in July 2024
Reviewed: July 27, 2024
Carl
CanadaA/C was quite noisy.
Free parking, near Walmart and gas station.
Stayed in July 2024
Reviewed: July 22, 2024
Siu
CanadaTerrible administration. Staff checked us into an occupied room. Upon discovery we requested a room change, the new room unfortunately isn't what we booked but it was after hours so we accepted. Next day in the morning a stranger came into our room, it seems that he has been given our room when he checked-in in the morning, my partner was furious, unacceptable.
Location was good, only a few minute drive to most places in the city, bathroom was very clean and well lit.
Stayed in July 2024
Reviewed: July 20, 2024
Ankuo
TaiwanRoom 204 is not suitable for customers. Room 204 only spoils the reputation. The facility is poor and malfunctional.
With air conditioner
Stayed in July 2024
Reviewed: July 19, 2024
Siddhant
IndiaVery average property !! The laundry was broken , first hotel in the world where they don’t provide Tea in the room !!
Beds were comfortable !!
Stayed in July 2024
Reviewed: July 16, 2024
Hiroko
CanadaThe exterior looked shabby
Newly renovated
Stayed in July 2024
Reviewed: July 15, 2024
Josh
United KingdomTerrible customer service, they charged me for the room twice, when asked to refund the transaction they did. However they then took the money off my credit card again the next day after leaving! Absolute fraudsters! Staff were rude and unhelpful. Stay clear of this hotel. The room was absolutely disgusting, dirty dog paw prints on the bed, it said no smoking room yet you could smell cigarettes! Aircon didn’t work, numerous items in the room were broken.
Stayed in July 2024
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