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Reviews of Canadas Best Value Inn & Suites Kamloops This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1390 Columbia Street East, V2C 2W8 Kamloops, Canada

#39 of 44 hotels in Kamloops

Guests' Choice

Review Score

Based on 340 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.4

  • Facilities

    6.3

  • Staff

    7.7

  • Value for money

    7.2

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 76 - 100

  • Reviewed: April 26, 2025

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Queen Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms are extremely old and damaged, bed linen was not changed was dirty and with stains. I need to call for replacement. They changed bed linen but not pillow cases I needed to use personal towels to cover pillow.

    Stayed in April 2025

  • Reviewed: November 30, 2024

    2.0
    Less than stellar. Normally, I like this motel & have stayed there frequently but this was incredibly inconvenient.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I arrived to check in but was told their key card maker wasn’t working so they had transferred my reservation to another motel. Clerk had tried to call me but call was disconnected somehow; no call back to leave a message. When we arrived at the second motel, their key card maker also wasn’t working.

    For this trip, not much.

    Stayed in November 2024

  • Reviewed: November 5, 2024

    1.0
    Nope!
    • Family with young children
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The twin bed in the "family suite" was absolutely horrible. The room where the twin bed was, was filthy. The room was very dirty (corners, walls, tub, sink,...) the flooring was separated and dangerous for cuts. The area the hotel is in isn't desirable, we were approached by 2 people on drugs and were worried about our vehicles. When I asked the clerk if it was a safe area she giggled and that was it...

    The 2 Queen beds were comfortable

    Stayed in November 2024

  • Reviewed: October 7, 2024

    4.0
    no tell motel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    no nightstands

    basic, clean

    Stayed in October 2024

  • Reviewed: September 26, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    BATHTUB WAS CLOGGED. IT WAS LATE TO NOTIFY SOMEBODY SINCE WE WERE TIRED. I WOULD PERSONALLY LIKE A DISCOUNT IN THE FULL AMOUNT I PAID. I WOULD COME BACK IF YOUR FACILITY WERE AWARE OF BATHTUB CLOGGED, IT WAS NASTY AND AWFUL. & WOULD APPRECIATE A DISCOUNTED REFUND. ALSO COULD HAVE DONE BETTER CLEANING EVERYWHERE INCLUDING THE AC, IT WAS DUSTY. THANK YOU FOR EVERYTHING.

    The place isn't bad. It was OK.

    Stayed in September 2024

  • Reviewed: September 25, 2024

    1.0
    Terrible
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    1) When we checked in, we were told the property was full and moved us to Howard Johnon. I have booked this long time back. How can this happen? 2) Howard Johnson asked me for the payment. After I showed my payment receipt, he was ok. BUT, I just realized that they have NOT returned my deposit and were charged to my credit card. Pls assist since my booking is thru booking.com. Thanks

    Nothing

    Stayed in September 2024

  • Reviewed: September 24, 2024

    2.0
    Not as I was expecting
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I asked for no stairs and got stairs to the second floor! Day shift and night shift not communicating with each other. As I was settling in I found the floors to be filthy dirty.

    The bed and surfaces looked clean. The price was good for me as an older traveler. I was happy to see there was lino floors not carpet in this older establishment

    Stayed in September 2024

  • Reviewed: September 19, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was dirty, sheets were dirty, couldn’t get ahold of front desk to ask for clean sheets Bathroom had mold

    Nothing

    Stayed in August 2024

  • Reviewed: September 15, 2024

    3.0
    Paid extra for mountain view room with balcony,didn’t get either.
    • Leisure trip
    • Couple
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Filthy floors.Some mold in bathroom and caulking around toilet coming apart and urine stained.

    Bed

    Stayed in September 2024

  • Reviewed: September 11, 2024

    1.0
    WE DID NOT STAY, I RE BOOKED A HOTEL IN KAMLOOPS TO SUIT US
    • Leisure trip
    • Group
    • Queen Suite
    • Stayed 1 night

    IT WAS VERY ROUGH AND FELT UNSAFE

    NOTHING, THIS ROOM WAS NOT FOR US. HOWEVER, FOR A WORKING MAN OR WOMAN WHO JUST WANTS TO WASH ANS SLEEP AND GO OK

    Stayed in September 2024

  • Reviewed: September 11, 2024

    3.0
    Missing the Value
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Bathroom: toilet seat broken, missing toilet paper holder, tiny ants crawling out of sink drain, "shortage" (none) of face clothes available for use. Bedroom: mattress on bed had a "depression" completely across the end where shoes/boots would have fit. Bright light from business behind hotel. View of mountains distracted by back alley, business clutter and electrical wires. Parking lot: broken down vehicle in parking lot with missing license plate and parts not very appealing. Coffee in lobby and breakfast not included as advertised.

    Location is close to two major highways and downtown for easy access to travel too and from destinations. Bedroom: Larger screen TV.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    8.0
    Clean, centrally located motel for a night or two .
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good value, location, beds were fairly comfortable considering it's a budget hotel..Could use better quality coffee pods and they should supply a bucket for the ice .Other than that I would stay again for sure .

    Stayed in September 2024

  • Reviewed: August 29, 2024

    3.0
    Poor
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower had issue. Tv channel choices terrible. WOKE UP AT 5:30AM WITH SOME GUY SITTING OUTSIDE OUR ROOM SCREAMING, FINALLY CALLED THE OFFICE"JUST THINKING ABOUT CALLING SECURITY" 1/2 HOUR AFTER HE STARTED SCREAMING. NOT IMPRESSED

    Location good,

    Stayed in August 2024

  • Reviewed: August 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was spacious and very clean. A very comfortable King size bed with very comfortable pillows. The location is right off the Trans Canada Highway

    Stayed in August 2024

  • Reviewed: August 17, 2024

    1.0
    There was pee and blood stains on the comforters, tub didn't drain, dirt anc filth everywhere. Had t
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    There was pee and blood stains on the comforters, tub didn't drain, dirt anc filth everywhere. Had to wait an hour outside at night as nobody was at the front desk and they wouldn't answer their phone.

    Nothing

    Stayed in August 2024

  • Reviewed: August 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    If you are looking for shiny and new, this might not be for you but it is good value for the money. The property is was well maintained and exceptionally clean. The bed was comfortable and A/C worked well.

    Stayed in August 2024

  • Reviewed: August 9, 2024

    8.0
    Pleasantly surprised good value stay
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Twin bed was uncomfortable but convenient to have a third bed. Good for kids or mother in laws LOL.

    Check in was easy, clean room, lots of parking, pet friendly, 2/3 beds were fairly comfortable. AC was cold.

    Stayed in August 2024

  • Reviewed: August 4, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Only one chair may be due to small space

    Clean, room is big enough, Refrigerator and microwave are plus.

    Stayed in July 2024

  • Reviewed: August 3, 2024

    1.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathtub full of water upon arrival, the dirty towels on the floor, the dirty floors, the dirt smeared on the bed spreads and the fact that you promised a refund and I’m still waiting

    Nothing

    Stayed in July 2024

  • Reviewed: July 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A/C was quite noisy.

    Free parking, near Walmart and gas station.

    Stayed in July 2024

  • Reviewed: July 22, 2024

    2.0
    Clean and bright bathrooms but administration so bad you feel unsafe.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Terrible administration. Staff checked us into an occupied room. Upon discovery we requested a room change, the new room unfortunately isn't what we booked but it was after hours so we accepted. Next day in the morning a stranger came into our room, it seems that he has been given our room when he checked-in in the morning, my partner was furious, unacceptable.

    Location was good, only a few minute drive to most places in the city, bathroom was very clean and well lit.

    Stayed in July 2024

  • Reviewed: July 20, 2024

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Room 204 is not suitable for customers. Room 204 only spoils the reputation. The facility is poor and malfunctional.

    With air conditioner

    Stayed in July 2024

  • Reviewed: July 19, 2024

    3.0
    Would never recommend it !!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very average property !! The laundry was broken , first hotel in the world where they don’t provide Tea in the room !!

    Beds were comfortable !!

    Stayed in July 2024

  • Reviewed: July 16, 2024

    8.0
    It was surprisingly nice inside with new bathroom and hardwood floors. The bed was comfortable with clean sheets. I was
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The exterior looked shabby

    Newly renovated

    Stayed in July 2024

  • Reviewed: July 15, 2024

    1.0
    Awful! Do not stay here!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Terrible customer service, they charged me for the room twice, when asked to refund the transaction they did. However they then took the money off my credit card again the next day after leaving! Absolute fraudsters! Staff were rude and unhelpful. Stay clear of this hotel. The room was absolutely disgusting, dirty dog paw prints on the bed, it said no smoking room yet you could smell cigarettes! Aircon didn’t work, numerous items in the room were broken.

    Stayed in July 2024

Showing 76 - 100

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