The mattresses are a bit too firm.

The hot tub and the restaurant are fantastic

Stayed in February 2025

It's a massive hotel. Make sure someone in your party has a good sense of direction

Wow what an amazing experience. Beautiful hotel inside and out. Surpassed our expectations. Rooms were spacious and modern. Great lighting and draperies. Loved the modern coffee, microwave and mini fridge. Out door hot tub and fire pits were dreamy. Great facility for couples or family. Do not skip a stop at the Sudden Sally restaurant.

Stayed in February 2025

We had an amazing time in Hotel Canoe. What an amazing place with external hydrotherapy right in front of mountains. Will definitively go back. And please don't forget to go for a coffee or tea at their restaurant

Stayed in January 2025

HAPPY HOUR, BREAKFAST, BAR WERE ALL GREAT!

Stayed in February 2025

The room heaters. The fan is either on full and noisy, or off. Only had options for temperature control, not fan speed.

Lovely hotel. Right down the end of Banff Ave so away from the busy part of town, but local bus stops right outside (free bus pass is provided by the hotel) and the free ski shuttle to 3 mountains is just across the road. The hot pools were amazing, such a beautiful setting. Nice sauna, no cold plunge pool but standing outside in the snow is a quick way to cool off. Good cafe/restaurant on site. Spacious bedroom with plenty of daylight and balcony. Nice touches like a feature wall which is a map of the region and canoe shaped drawer handles.

Stayed in February 2025

One of the loveliest hotels I've stayed at! The staff was nice and helpful, the room was big and clean, bed was great and the view was amazing! Bonus: covered parking spaces, which was perfect on snowy days.

Stayed in January 2025

I had no issues during my stay.

Great views from the clean, quiet room.

Stayed in February 2025

None

Everything is spotless, clean, organized and up to the standards Locations, staff Supporting local businesses Love this place definitely to consider

Stayed in February 2025

The room Heater was very loud that kept us awake other than that the bed was comfortable and the room was very clean

The property was really good, very clean and the staff was great

Stayed in January 2025

Our booking was for three people however there were only two robes and two coffee mugs included with the room.Extra items were delivered on request.

Spacious and newly renovated rooms.Lovely mountain view and clean well appointed bathroom. Local products were used in the bathroom and for coffee and teas.

Stayed in February 2025

Excellent hotel. Staff and food quality were outstanding

Stayed in January 2025

The hot tub was amazing - rooms were clean and big and the view is unreal. Worth every penny.

Stayed in January 2025

Cold bathroom, loud mattress

Location, hot pools, restaurant and bar, views

Stayed in January 2025

It would be great if there was a gym. Also, the sauna would be improved with a second door, or a policy of not letting children use it. When it was busy, there were kids constantly opening the door and leaving it not fully shut making the sauna too cold.

The views of the mountains are lovely. Breakfast was good - enjoyed the benedicts. The coffee shop is also quite good. Had a couple of breakfast wraps. The sauna and hot pools were great. The towels were frequently stocked and even though it was busy, it was still still enjoyable.

Stayed in January 2025

Could have used a grab and go, or have more beverages available at the coffee stand like Gatorade, water...etc. all that was available in this category was in a vending machine, and ours was empty in Bld. C

Very clean, staff was always friendly. Great restaurant on property.

Stayed in January 2025

I was a little nervous about the location being slightly away from the main streets but it provided better views than other hotels could have.

It was STUNNING! Stunning views, stunning rooms! I was beyond impressed.

Stayed in January 2025

Navigating through the hotel was a bit confusing.

I recently stayed at this stunning hotel it exceeded all my expectations. The service was exceptional, with attentive and friendly staff who made my stay unforgettable. My room was beautifully designed and offered a breathtaking view of the mountains—an absolute highlight. The hotel’s hot pools, complemented by a cozy fire pit area, provided the perfect setting to relax and soak in the serene atmosphere. Every detail was thoughtfully curated, making this a truly remarkable experience. I can’t wait to visit again!

Stayed in January 2025

Wish the hotel had a fitness centre.

Amazing decor, well appointed rooms, and loved the hot pools and restaurant.

Stayed in January 2025

Great location, spacious rooms, stunning mountain views from the window. Delicious coffee and tea in the room. Hot pool outside with picturesque views! Polite staff! Will definitely come back!

Stayed in January 2025

The pool was constantly crowded.

The hotel is beautifully renovated, very modern and clean. The staff was very friendly and welcoming.

Stayed in January 2025

The baseboard heaters near the pool area burnt out little ones leg.

The remodel of the hotel are beautiful, cozy and modern. The pool was incredible and definitely our favorite part. The rooms were beautiful and a decent size.

Stayed in November 2024

Bedding had hair in it both times sheets were changed

Transit abomination was nice to have, staff was very friendly.

Stayed in January 2025

No complaints!

How new and clean it was

Stayed in January 2025

The washrooms were cold but still beautiful and cold was bearable

Very clean, and chic! great location throughly enjoyed our stay

Stayed in January 2025

Heat is too noisy

Everything is clean and tidy, hot tub is wonderful

Stayed in January 2025