Reviews of Hotel Champlain This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
115 Rue Sainte-Anne, G1R 3X6 Quebec City, Canada
#50 of 104 hotels in Quebec City
Guests' ChoiceReview Score
Based on 450 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
9.5
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Facilities
8.2
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Staff
8.9
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Value for money
8.0
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Free Wifi
8.5
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Reviewed: March 16, 2025
Jennifer
United States4 Reviews9.0“A wonderful home away from home while we explored the city!”- • Leisure trip
- • Family with young children
- • Double Room with 1 Queen Bed and Sofa Bed
- • Stayed 3 nights
Wish we had known about the difference in the room types- I felt a bit bad for those of us who had the newer rooms because the rooms on the older side were gorgeous.
We had multiple rooms for our family members. One side of this hotel is newer- facilities were fine, modern and clean but not necessarily charming or memorable. We had 2 rooms on the older side that were beautiful. Room 1- lovely victorian decor with high ceilings. Room 2. The attic was large but cozy, exposed beams and stone walls- with a full kitchen..it was fabulous and became the room in which we all gathered in the evening. Free coffee all day- and good coffee, was a plus! Wine on site was appreciated. We visited for Winter Carnival and all festivities were easy to walk to. The staff was great.
Stayed in February 2025
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Reviewed: March 4, 2025
Christine
Canada31 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
The pillows and bed were not comfortable but that's just my opinion, too firm for my personal liking. More coffee and tea options would've been nice in the room.
The location was good.the staff were lovely and helpful. The room was large and very clean. Coffee and tea were available in reception . Breakfast was $15 for a buffet.
Stayed in March 2025
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Reviewed: February 18, 2025
Karen
United States22 Reviews1 helpful vote9.0“Great hotel in great location”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location, clean and good breakfast option.
Stayed in February 2025
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Reviewed: January 27, 2025
Alice
United States23 Reviews3 helpful votes9.0“We had a magical time. Love winter in Quebec! 🩷”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Parking was listed as an amenity, but it said nowhere (I looked on Booking.com and hotel website) how much it would cost - it was around $22 a night US. The parking garage 200 yds away is cheaper, but the convenience was worth it in January.
Friendly, cozy, comfortable for a small hotel. Perfect location. We’ve stayed here on and off for years. State of the art coffee machine was a great addition - available free at all hours!
Stayed in January 2025
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Reviewed: January 14, 2025
Kevin
Canada8 Reviews8.0“A comfortable and well located hotel with 3 J1772 level two chargers in the hotel parking lot.”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 2 nights
The EV chargers in the parking behind the hotel.
Stayed in November 2024
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Reviewed: December 31, 2024
Michael
United States95 Reviews15 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
A fitness room would be helpful
The room is very nice Parking garage is convenient Great location
Stayed in December 2024
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Reviewed: December 30, 2024
Sharon
United States4 Reviews8.0“It was a good value uncomfortable. Dealing with the breach in Booking.com security was the only problem”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 2 nights
- • Submitted from a mobile device
There was no view out my window. I was looking at a brick building.
Close to shops and activities
Stayed in December 2024
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Reviewed: December 27, 2024
Albert
United States2 Reviews8.0Very Good- • Leisure trip
- • Group
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 3 nights
The location was great. A 3 minute walk to the Christmas festival locations. The only drawback was the parking situation.
Stayed in December 2024
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Reviewed: December 14, 2024
Susan
United States6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 1 night
Pull out couch was very uncomfortable. Breakfast was not great.
Lovely spot within walking distance of all the Christmas markets. Fireplaces in the rooms an added bonus.
Stayed in December 2024
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Reviewed: December 4, 2024
Elizabeth
Canada2 Reviews8.0“If was nice comfortable quiet nice location for visiting old Quebec! I was”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Parking
Stayed in December 2024
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Reviewed: December 3, 2024
Jeremy
United States1 review9.0“Awesome experience.”- • Leisure trip
- • Solo traveler
- • Standard Room
- • Stayed 3 nights
Only thing I can think of is to just put a small safe for valuables in the room.
The staff was great. In particular Phillippe and William (Atypiq) were really helpful towards the end of the stay when I wanted to extend for one night and they helped coordinate having me stay at Atypiq for one night in light of Champlain being fully booked. In terms of the room, it was clean and well-appointed. The location was awesome too. Thanks so much. I plan on coming back.
Stayed in November 2024
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Reviewed: November 30, 2024
Sharon
United States7 Reviews1 helpful vote8.0“Great little hotel.”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
No parking available on site for a van but the city lot was close by.
Perfect location to visit Old Quebec City. Walkable to all the top historic areas. Plenty of restaurants to choose, little shops and a Simons dept. store. Don’t miss visiting the Museum of Civilization Liked the coffee bar at the hotel. Buffett breakfast was ok and convenient. Comfortable beds.
Stayed in November 2024
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Reviewed: November 13, 2024
Nitesh
Canada1 review8.0“Amazing experience and will go this hotel again”- • Leisure trip
- • Group
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Nothing special
Location is amazing Value for money too Room are big and I like it
Stayed in November 2024
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Reviewed: November 8, 2024
Sung-joo
United Kingdom9 Reviews1 helpful vote9.0“An excellent place to stay, great location and clean”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Some parts of the room felt old - the door knob on the shower wouldn't shut unless closed a certain way for example. We felt the breakfast we paid for one morning was not at all worth the price, items were very basic and limited.
Location was excellent with everything we wanted to see in walking distance, but also quiet and safe. The premises were very well managed and the room was clean and well equipped. A great stay overall.
Stayed in November 2024
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Reviewed: November 8, 2024
Janice
United States1 review7.0“It was quick overnight stay . Didn’t have much time to assess it”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Didn’t feel cozy
A little less expensive
Stayed in October 2024
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Reviewed: October 25, 2024
Elliot
United States2 Reviews8.0“Good location Helpful Staff”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
Small room which has 1 chair with ottoman along with basics. Bed has flat sheet on bottom which doesn't stay down.. Breakfast is convenient but just ok..
Good location. Staff is very pleasant and helpful for directions and suggestions. Bed is comfortable. Room was quiet. Make sure to reserve paid parking behind hotel ahead of arrival or download local parking app. Good coffee available in lobby all day.. Cute wine setup for happy hour. Never saw vending type machine for different wines! Lots of restaurants within walking distance. Fun to explore this walking city. Bring comfy shoes!
Stayed in October 2024
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Reviewed: October 20, 2024
Peter
Canada2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Stayed for one quick night before heading to Lagos. Staff was friendly and helpful. Breakfast was great!
Stayed in September 2024
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Reviewed: October 19, 2024
Xiaoyi
Canada1 review9.0“Wonderful time at this hotel.”- • With a pet
- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
Honestly nothing I really didn't like. I would choose this hotel again if I come back to Quebec city. Maybe one small thing, if the hotel allows dog to be alone in the room for 1 hr or a short-time that would be amazing, as it would allow us to explore more great food nearby. As you know, with dog there aren't many options of restaurants.
1. Room is spacious and clean 2. Very quiet 3. Pet-friendly and there were even pet bowls prepared in the room! That was a surprisingly warm and sweet welcome! 4. Staff were very nice and recommended a few good pet-friendly restaurants to us 5. Location is perfect 6. On-site parking
Stayed in October 2024
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Reviewed: October 18, 2024
Philip
United States20 Reviews2 helpful votes8.0“Nice hotel with friendly staff”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 4 nights
- • Submitted from a mobile device
Parking needed to be reserved. Very limited on-site. There are parking garages around the city for about $25 overnight.
Excellent coffee machine in the lobby. Great centralized location in Old Quebec City. Easy walk to all the touristy spots.
Stayed in October 2024
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Reviewed: October 17, 2024
Jill
Canada4 Reviews8.0“It was a very clean, comfortable and convenient hotel to stay in.”- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
The parking lot was rather small and somewhat difficult to maneuver into and out of the space. On a more positive note it was very convenient to have a parking space so central at all.
Very clean and the staff very friendly and accommodating. Also the location was excellent for exploring the city.
Stayed in September 2024
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Reviewed: October 16, 2024
Diane
United States7 Reviews9.0Wonderful- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Would have loved a rooftop deck.
Location and decor
Stayed in September 2024
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Reviewed: October 15, 2024
Ziegler
United States1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Location
Stayed in October 2024
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Reviewed: October 13, 2024
Louis
Canada5 Reviews9.0“Our stay at Hotel Champlain was fantastic!!”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Slow elevator..only one elevator and small car parking spaces.
Location was terrific!! Clean and friendly staff. Only two minor issues..very small car spaces and slow elevator..only one. But fantastic hotel overall!!
Stayed in October 2024
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Reviewed: October 12, 2024
Cynthia
Canada6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast was just okay, go to the local bakeries!
Great staff. Great coffee machine
Stayed in October 2024
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