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  5. Reviews of Hotel Champlain

Reviews of Hotel Champlain This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

115 Rue Sainte-Anne, G1R 3X6 Quebec City, Canada

#50 of 104 hotels in Quebec City

Guests' Choice

Review Score

Based on 449 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.0

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: March 9, 2024

    9.0
    Clean, friendly, close to everything
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is a bit of an issue - we were lucky to secure a spot on the street but had to run out to pay the meter every 2 hours

    Our suite was very spacious and our children thoroughly enjoyed the jacuzzi tub. The espresso machine is awesome if you’re a coffee lover - very tasty!

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    Breakfast was offered at a price, it was only a continental buffet. We had to park down the road since the hotel parking was full.

    Great location. Spacious room and comfortable beds.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Incredible location inside the wall.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Seems dated. Bathrooms need renovation.

    Amazing location

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    Excellent location and great staff!
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are a little tired, which isn’t a negative but it is obvious that it may be time for some updates, especially in the bathrooms where there was some cracked grout. One thing to consider is booking direct with the hotel. You will get access to reserve onsite parking and breakfast included in your stay.

    The location of this hotel is incredible. Right in the middle of the action of Quebec City. On site parking is a plus and there is a cheaper 24hr parking garage just down the road. There’s dozens of restaurants within 3-5min walk, and you’re not far away from major sightseeing locations either. The hotel staff were very kind and helpful. Additionally the fact that we were able to bring our dog with us was a major bonus.

    Stayed in February 2024

  • Reviewed: January 22, 2024

    8.0
    No surprises which is what I expect.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The coffee/expresso was wonderful when coming in from the cold. Breakfast was adequate and hotel location was centralized. It is a clean, quiet, with friendly staff and well maintained facility so I would certainly go back .

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Comfortable, good value, well located, friendly staff.
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 5 nights

    Outside front entrance could use a refresher. Sink countertop is on small side. Very slow elevator which runs almost silently.

    Great location at a reasonable price. Very helpful and friendly staff. Breakfast with fair but not great choices of medium quality. Hotel comfort OK. Dimly lit bedroom with a finiky TV controller. Bathroom worked well and was clean with a good shower. Free coffees from machine in the lobby.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    8.0
    We are quite enjoyed the stay. Staffs are friendly, the place is cozy, perfect fit the small city.
    • Leisure trip
    • Family with young children
    • Double Room with 1 Queen Bed and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The heater is quite noisy.

    A very cozy hotel, perfect location, easy access to main points and restaurants.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with 1 Queen Bed and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Location. Friendly staff and very helpful

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Great for short stays if you want to explore Quebec City!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    The hotel itself could use an update but I’m betting that most hotels are still trying to get back to pre-pandemic cash flows so I’m not surprised. I didn’t love the cloth shower curtain - they creep me out — and it would have been nice to have a few travel sized things like hand cream, but everything else was well stocked.

    The staff are very friendly and helpful. The room was very spacious and included an arm chair, desk/desk chair and an ottoman, as well as 2 nightstands, each side with lamps. There was a closet as well, and the bedding was crisp and clean, as was the bathroom. The decor is dated and the hotel could use a facelift, but after paying triple the price to stay in a few other hotels with zero amenities and no space, I have no complaints! The parking was at the back of the hotel, easily accessible by the back door. I feel like I got my money’s worth and would recommend it if you are looking for an inexpensive hotel in an absolutely fabulous location. The room also had a wall unit heater/air conditioner, which I love as I am always turning the heat on and off. The room also had a wired telephone, a rare thing these days. Didn’t use it but it makes it easier to contact the front desk.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    9.0
    will be back
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    parking could be easier..limited spots

    right where you need to be...just right

    Stayed in December 2023

  • Reviewed: December 20, 2023

    8.0
    A wonderful stay in Old Quebec with friends and we were all so happy with Hotel Champlain; quaint, clean, very friendly
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was perfect, extremely walkable, quiet side street.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    9.0
    Great experience!
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Close to the center

    Staff are friendly Free espresso machine Lovely breakfast buffet

    Stayed in December 2023

  • Reviewed: December 3, 2023

    8.0
    Staff was wonder, hotel clean comfortable and centrally located and I would consider staying again.
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Not a big deal a small nuisance, if you wanted your room made up you had to put out the sign by a certain time.

    Centrally located in old Quebec, within walking distance to restaurants and shops. Staff was very helpful and friendly.

    Stayed in November 2023

  • Reviewed: December 1, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 3 nights

    Not enough electrical outlets and many extension cords, not heavy, which I did not consider safe. Check in process should have included information on how to use the "Murphy" bed and TV. While watching TV someone from another room was able to interrupt our program trying to access their play list. Was this an insecure internet connection?

    Staff was friendly and extremely helpful

    Stayed in November 2023

  • Reviewed: November 29, 2023

    9.0
    Overall very nice stay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking tight in snow conditions

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Good value for the price.
    • Business trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The small entrance hall looked somewhat "tired". The wall-to-wall carpeting everywhere looked well used.

    Location very convenient equally for visiting the old town or the conference center. Room was spacious, well equipped.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    7.0
    Comfy bed in a good location.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Coffee/ cappuccino was included but cold. Went to front desk during stay and had to wait 10 minutes for someone to show up. Parking on-site was full, but expensive. We had to park a short walk away and it was $8 per day cheaper. Continental breakfast should have been included to make the stay great.

    Location was central. Bed was comfortable and clean.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    8.0
    Very good. Will stay there again
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nobody picks up the used drinking glasses in the room

    Perfect location

    Stayed in October 2023

  • Reviewed: November 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Too soft beds (or mattresses)

    Prime location and friendly staff

    Stayed in November 2023

  • Reviewed: October 28, 2023

    8.0
    Hotel was lovely and in a great location.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Limited parking as you need a very small car. You get sent to a carpark down the road.

    Right in the heart of Quebec.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    9.0
    very helpful staff, large comfortable room
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    the breakfast did not look great so we passed on it and went to a restaurant

    the location was central to several sites, shops and restaurants

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    It was fine except for the cost was much more than expected.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Expensive. I am confused about the amount of charges that showed up on my credit card bill. I think I may have been overcharged, have only now just realized and will have to try to get in touch with the hotel, or Booking.com, I am not sure which.

    The room was clean, quiet and comfortable. The location was great, within walking distance of lots of restaurants, shops and historic areas. Breakfast was reasonable for self serve, I liked the make your own waffles. I liked that they allowed us to bring our small dog and sit in a separate area from other diners with him on his leash under the table. This was much better than leaving him alone in the room.

    Stayed in September 2023

  • Reviewed: October 16, 2023

    9.0
    Lovely quaint hotel, nice for a couple.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was slow and we weren’t able to park on-site because I hadn’t pre-booked. I’m not sure if it asked about that or not. Our plans changed from not having a car to having one, so the oversight could have been mine.

    The property was very close to the sites and easy to find.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with 1 Queen Bed and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Most Power outlets were not functional, they were so worn out that they could not hold a cellphone charger plugged in. Breakfast could be better and have other healthier choices

    The room was big. Has free parking, free hot beverages, a comfortable bed and shower with soap and shampoo dispenser. It is not far from old Quebec center.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was Excellent Breakfast was mediocre.

    Stayed in October 2023

Showing 76 - 100

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