5068 Centre Street, L2G 3N9 Niagara Falls, Canada
#17 of 75 hotels in Niagara Falls
Guests' ChoiceBased on 3703 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
7.9
Staff
8.7
Value for money
8.1
Free Wifi
8.3
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End of dialog contentReviewed: March 26, 2025
Ashley
CanadaNothing
Nice decor in room. comfy beds. Nice soap in room. Good location. I stay here Everytime I go to the Falls. Room is modern looking and comfy
Stayed in March 2025
Reviewed: March 26, 2025
Beausoleil
CanadaGreat location, super clean. Very efficient and friendly staff. Breakfast is extra but offers good options. Spacious rooms with lots of storage .
Stayed in February 2025
Reviewed: March 25, 2025
Renee
United StatesThe beds were quite hard. We had to pay $17 a day to park at the hotel.
This hotel is close enough to the falls, food, and play that you won't need to drive anywhere (we did get 14,000 steps in each day, however). We had a problem with our room (whirlpool hotel water handle was broken) and they gladly moved us to another whirlpool room.
Stayed in March 2025
Reviewed: March 25, 2025
Deanna
CanadaShouldn’t have to pay for parking as a guest at a hotel
Stayed in March 2025
Reviewed: March 23, 2025
Maureen
CanadaThere was no hair dryer.perfect for the cost
Friendly at registration:) Comfy bed, easy access to The Falls and activities
Stayed in March 2025
Reviewed: March 22, 2025
Deborah
CanadaIt’s close to Clifton Hill, where all the entertainment is
Stayed in March 2025
Reviewed: March 4, 2025
Thomas
United StatesCould be a little more clean
Nice room and staff was friendly
Stayed in December 2024
Reviewed: March 1, 2025
Michelle
CanadaThe pool was to cold.
I think the toiletry supplies in the shower is an excellent idea.
Stayed in February 2025
Reviewed: February 22, 2025
Kevin
CanadaOnly thing that wasn’t great was the ice machine on my floor was out of order so had to go down to main floor to get ice .
Great location near the Falls Staff at front desk were fantastic. Very accommodating. I requested to stay an additional night and they were able to get me the adjacent room .
Stayed in February 2025
Reviewed: February 17, 2025
Kalyla
CanadaReally enjoyed the whole stay. Really clean and staff was super helpful. Super near the very cool activities by the Falls. I also enjoyed the optional breakfast, great for the mornings!
Stayed in February 2025
Reviewed: February 15, 2025
Anding
ChinaVery quiet and clean
Stayed in February 2025
Reviewed: February 14, 2025
Ajith
CanadaFriendly staff
Very good
Stayed in February 2025
Reviewed: February 1, 2025
Margaret
CanadaWe enjoy staying here it is close to Clifton hill and walking distance to the falls. The staff is always friendly.
Stayed in January 2025
Reviewed: January 28, 2025
Kristyne
CanadaCheck out too early !
Price and it's clean
Stayed in November 2024
Reviewed: January 22, 2025
Kristine
CanadaThe location of the facility is close enough to walk but far enough to have a calm vibe. The staff are excellent and responded to our questions, issues, and even went above and beyond. Super friendly. We had sent questions before our booking and at the time of getting our room key, the front desk staff not only referenced these questions but accommodated our requests. We felt well looked after.
Stayed in December 2024
Reviewed: January 17, 2025
Ranjeet
CanadaHeaters were not good as no settings to minimize the heating.
Location and friendly staff.
Stayed in January 2025
Reviewed: January 17, 2025
Cathy
CanadaNo breakfast included in price which seemed odd as there was a breakfast room. Bed was very uncomfortable....we both woke up with sore backs.
Good location
Stayed in January 2025
Reviewed: January 13, 2025
Q
CanadaI think the buffet breakfast is overpriced considering the proximity to other restaurants offering a better selection. It would be great if there were no carpets in the bedrooms as the carpets were old, I had flip flops on so I didn't have to touch the floor. However, I do understand renos are expensive.
Room Experience: Room 233: Two queen beds, clean and comfortable but lacked a view. The room was equipped with a mini coffee maker, small fridge, microwave, and a TV. Room 234: King bed with a pull-out couch (unused). The couch was old, and the couch area thermostat was not functional. The room featured two thermostats, one for the couch area and one for the bedroom. It also had a mini coffee maker, small fridge, microwave, and two TVs (one in the couch area, one in the bedroom). The room offered two views: the couch area overlooked the pool and Ferris wheel, while the bedroom faced the parking lot. General Hotel Opinion: The hotel is outdated and in need of renovation, which I was aware of before booking. Despite this, the rooms were clean, and the staff provided good service. Overall, I had no major complaints and would consider staying again. Pool: Simple older style pool, salt not chorine. Breakfast Buffet: The breakfast options were standard, and I chose not to purchase it as most items were not to my taste. However, the à la carte prices were reasonable. I opted for toast and a cappuccino, which were unremarkable but I did enjoy it.
Stayed in January 2025
Reviewed: January 11, 2025
Jasper
United StatesJacuzzi jets didn't work and the wifi was awful.
Loved the location, it was a very clean and comfortable hotel. The gym was small but adequate.
Stayed in January 2025
Reviewed: January 7, 2025
V
Canadacould be updated
location
Stayed in January 2025
Reviewed: January 5, 2025
Bernadette
AustraliaFront desk staff so lovely. Would smile and chat every time we walked past and happy to answer any of our questions. Very comfortable room. Very clean. Great value for money!
Stayed in December 2024
Reviewed: January 1, 2025
Denise
CanadaI thought parking was included when I paid on line. It was an extra charge when I got there. My view was a brick wall.
Stayed in December 2024
Reviewed: December 31, 2024
Brown
CanadaBed wasn't as comfortable as preferred but still good.
Excellent location close to Clifton hill. Easy check in and cheap paid parking on site.
Stayed in December 2024
Reviewed: December 30, 2024
Andrew
CanadaThe room was tired! The carpeting was stained in spots and showing wear to the point of you would not have it in your home. The heating unit beside the bed on one side made getting in and out of the bed very difficult. However it was serviceable.
Staff were great and the location was very good. Room size was good and the furniture was in good repair.
Stayed in December 2024
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