could have a sofa in the room rather than a desk chair for couples to relax

modern well kept hotel, very clean, great staff, spacious rooms and great pool fitness area, delicious breakfast

Stayed in December 2022

Beautiful view of the American falls on the 19th floor. Loved the soaker tub and beautiful bathroom. Had breakfast and dinner at the on-site restaurant and both were very good!

Stayed in December 2022

n/a

Loved the view from our high floor, room was comfy and clean, we also loved the staff at the front desk and Starbucks cafe was so handy during our cold weather days.

Stayed in October 2022

the toilets were stained and the pillows weren’t that comfortable

it was beautiful and it had everything you needed right in the hotel.

Stayed in December 2022

- you can hear everything from your neighbours, even with just causal chat kind of volume - expensive

- hot pool - nice view - quick check-in & check-out

Stayed in November 2022

Room was very dry

Stayed in November 2022

The building and staff were 👍

Stayed in November 2022

Absolutely nothing

Everything staff was great, the hotel and rooms were spotless

Stayed in November 2022

I will mention the parkinglot from the entrance as it slopes down to the other parking area was slippery when it snowed there and I was told from another gentleman a few others slipped as well

All the staff were attentive and welcoming when we arrived. Loved the chocolate chip and walnut cookies at arrival, those were a nice touch. Our room was clean and we actually were given enough towels for our number of guests. When we travel I would say half of the places don't give he extra towels for our kids.

Stayed in November 2022

Having to request for towels each day.

Location is the best to go explore the area.

Stayed in November 2022

it was clean and very comfortable

location

Stayed in November 2022

The room was chilly and we asked for additional portable heater. We did not get the falls view as we expect, and we found out that all the rooms are with river view instead of the falls view, even the name of the hotel is DoubleTree Fallsview

The room is spacious and have a very comfortable bed. the welcoming warm cookies is the trademark that should be maintained. Toiletries and towels were good

Stayed in November 2022

sheet was hard to determine was there, maybe another blanket would help

Stayed in November 2022

although small children were not permitted in the sauna and adult areas of the pool, the hotel had little control over preventing it.

great amenities pool sauna gym.

Stayed in November 2022

we reserved a “river view room” which was actually more of a city view, as you hardly see the “river” paRt of the falls. kinda misleading.

clean and smoke free. yummy welcome cookies.

Stayed in November 2022

I completely bungled my booking online only to realize when I arrived. The front desk staff lept into action and saved my day/weekend. They certainly were under no obligation to do so, I completely goofed. I've stayed at many Doubletree around the world and there's a reason I keep coming back. It's value and a quality experience.

Stayed in November 2022

Niagara is a weird place with nothing around the hotel areas except hotels so it’s nothing to do with the property but it gives it more to desire in that sense.

It’s a 10mins walk to the Falls and to Clifton Hill. Has a nice pool and hot tub and a water filling station. Beds were comfy.

Stayed in October 2022

I had asked for towel only instead of my room being cleaned on day 2 and didn't receive them. They also could have had microwaves available for them rooms or in a more accommodation location, you had to go all the way down to the basement to find just 1 microwave to heat up anything

Location was fantastic and hotel was very clean

Stayed in November 2022

first room smelled like smoke. got moved to another room which didn’t smell but was outdate,a lot of chipping paint-bathroom wasn’t the cleanest.

it’s location.

Stayed in November 2022

Snack & dining close very early. Piano Player TOO LOUD in restaurant.

Great Pool … loved Adults only separation.

Stayed in October 2022

No complimentary breakfast which other places offer

At least a bottle of water in the room would have been appreciated as most hotels does.

Stayed in October 2022

nothing

very nice and peaceful

Stayed in October 2022

Wifi signal was weak in our room and that was frustrating.

The location was great. Could walk to falls or fun activities in Clifton. Breakfast was well done and the room was clean and spacious. Great indoor pool.

Stayed in October 2022

its a long walk to the casino.

its a good place for family esp with kids

Stayed in October 2022