I was mislead by you on the room I was expecting I booked 4 months ago when your site showed a different room for the price I paid. Since then prices have increased and we were given a different room with only a shower I always ask fir a bath

Stayed in September 2024

The room is quite pricy for its tiny size.

Thé location, restaurant and view on the lake are amazing.

Stayed in June 2024

Art work installations around the property needed to be maintained all year round or I believe your prices should be adjusted based on the fact the “ art walk” was boring to the eye

Food was great, lake view great, free wine was very nice and the personalized greeting card

Stayed in March 2024

The room was stuffy, didn’t feel very clean, felt really small.

The amenities outside of the room

Stayed in October 2023

High price paid relative to rates available ‘day of’. Floor in room needed a very thorough vacuum (lots of hair). Otherwise great, and will be back.

Wellington and the location are fantastic. Hotel itself is beautiful.

Stayed in July 2023

No mini fridge, which was disappointing. We also would have appreciated complimentary tea/coffee in the room like in most hotels. Can tell the property is older... the water pressure in the taps was quite low, there was a constant "running water" sound from the toilet, and the temperature knob in the shower fell off...

Front desk staff was very helpful an attentive. Complimentary robes and toiletries were lovely. We received a complimentary bottle of bubbly for our birthday celebration which was a really sweet touch. Room was very comfortable - the bed was VERY comfy. Lakefront location is lovely. We stayed in off-season so it was nice and quiet.

Stayed in March 2023

great spot - amazing dining room/ bar overlooking the lake

Stayed in March 2023

The shower could have been a bit cleaner. We are still dealing with issues of overcharging due to their "New" system. However there is progress and they have reversed some charges. Still more to go though.

The restaurant was the best part of out stay. The staff was pleasant. The room was nice and cozy.

Stayed in February 2023

the rooms were nicely decorated but definitely cozy. room faced the gardens and balcony was tight.

the location on the lake and in wellington was central to the activities. the staff were friendly and helpful. the daily fresh baked cookies were a nice touch. liked the game room

Stayed in August 2022

Bed sheet was torn right in the middle which was hard not to see. My husbands birthday was forgotten in the restaurant ( they truly were sorry) The sink faucet in the room had no pressure and was fixed but not very well

Liked the location. Liked the friendliness of the front desk staff and the accommodation to make things right

Stayed in August 2022

No room make up service for 2 days, garbage and recycle items not collected. We've to ask the front desk for service on the second day upon our return from an outing, around 3 pm, they were aware that the cleaning team missed our room the day before and apologized, the excuse is the team focus on check-out rooms and finishing work by 5pm regardless of the service status. I hope this Is not the hotel's regular hit or miss cleaning service.

Good location and many good restaurants within walking distance. Park with playground great for kids and beaches are close by too.

Stayed in June 2022

On arrival we we're told by the reception "your room is across the road and around the back of the shops!!!!! Needless to say that was appalling as the room was facing a carpark rubbish bins and an industrial unit!!!! Bearing in mind we booked the drake Devonshire for it's amazing lake location this was totally unacceptable. The reception staff said it was booking.coms fault as they don't put the correct pictures on the website. Is that my problem!!!!? NO ITS NOT. It was decided to move us to the actual hotel.

Location and staff extremely helpful.

Stayed in September 2024

Staff, cleanliness, not worth the price and service took a hit. Also lacks the small attentions they used to bave

Liked the location

Stayed in August 2024

My only criticism were the doors. All seemed difficult to close fully and the one door leading to outside never seemed to fully lock. Other than that it was wonderful

Loved the location. Very central to a lot we wanted to do in the county.

Stayed in August 2024

Location of room was not good and bathroom wall was glass with stickers which you could see through and open at the top so you can hear and smell the bathroom

All the staff were great

Stayed in July 2024

The Drake provided no idea on how to check in upon arrival except by signing up for an app, which I did not want. Check in was in or a separate building. It took a phone call, and a five-minute wait before someone answered, to check in. The meals were underwhelming — not cooked as requested and pedestrian. Overall, the meal quality was poor. The air conditioner in the room was loud and had one setting — cold or off. The room refrigerator made noises all night.

Room was a good size. It was clean. The staff were friendly. The view of the lake from the hotel restaurant was great. The view of the street and parking lot from the room was not so great.

Stayed in August 2024

First night, the heater / AC was failing, so I had to sleep in a very hot room and with lack of air circulation. On the 2nd night the smoke detector installed in the ceiling started to beep because the battery was off. They didn’t fix it but asked me to move to another room in another building (walked 100 meters in the night under the rain).

Stayed in December 2023

We were given a room that was barely 7'x9' with no window except skylight. The bed was literally wall to wall. Extremely small. Very unexpected. We booked well in advance and were given a really poor room. We asked to change rooms but that wasn't possible apparently. No chair in the room. no table. For the price that was charged this was very poor value. In the future if you are going to assign someone this room (209) you should probably let them know what to expect. This is not a good room.

There wasn't a lot that I like or that met our expectations.

Stayed in October 2023

The front desk staff were dismissive and rushed us through check-in even though no one was in line. Our room was cold when we arrived. The food at the restaurant was mediocre. If you are coming here with bikes, there is no secure storage, just an open-air wood shed. Spend your money elsewhere!

The location was good; the restaurant had a nice view. Nice decorations.

Stayed in October 2023

Nothing

The setting and facilities

Stayed in August 2023

Need kettles in the rooms. Breakfast service on the second morning was really disorganized and long

Stunning property on the shores of Lake Ontario perfect setting for our daughters wedding. The staff did everything they could to make it a wonderful day

Stayed in August 2023

The location, food, staff was amazing, room were wonderful

Stayed in August 2023

Staff was beyond friendly and helpful, great common spaces , funky room decor, comfortable bedding and great food.

Stayed in August 2023

It’s terrible value for money - very expensive and you get nothing for it. The rooms are tiny, there’s nowhere to hang out or chill just a couple of very uncomfortable chairs by the lake. No dock to the water, no water sports or anything to do on the water so quite pointless even being on the lake. No facilities or amenities. Staff don’t offer help with things to do in the area or try to improve your visit at all.

The restaurant is good

Stayed in July 2023