1005 Provincial Avenue, T8H 0Y7 Sherwood Park, Canada
#6 of 10 hotels in Sherwood Park
Guests' ChoiceBased on 111 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
8.9
Facilities
8.9
Staff
9.3
Value for money
8.4
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 22, 2025
Nathalie
CanadaWould like to see an EV charger. No room service but you can get take out from the restaurant.
Underground parking and location
Stayed in March 2025
Reviewed: March 19, 2025
Trent
CanadaThe pillows were too soft and kinked my neck.
The staff was great
Stayed in March 2025
Reviewed: February 24, 2025
Christine
CanadaGreat location. Great staff!
Stayed in February 2025
Reviewed: February 17, 2025
Murciano
CanadaNone
The parking is underground, staff are nice and cleanliness is awesome! Highly recommended.
Stayed in February 2025
Reviewed: November 29, 2024
Dennis
CanadaLimited TV movie channels
Clean and new
Stayed in November 2024
Reviewed: November 21, 2024
Rupert
CanadaBed was a little soft for me - I’m a firm bed type of person
Spacious, clean
Stayed in November 2024
Reviewed: September 9, 2024
Sheryl
CanadaLoved the beds
Stayed in September 2024
Reviewed: September 1, 2024
Samuel
CanadaTv failed to go into YouTube online
Friendly Staff, amenities, room, cleanliness all superb
Stayed in August 2024
Reviewed: August 28, 2024
Mihyun
CanadaTowels and counter tops and garbage was changed every other day, but only once in my week stay there was visible floor cleaning and change of bed sheets.
The bed was super comfy and the room had many seating and table options. Although I opted out of breakfast, there was a coffee/tea bar every morning between 6-8am which was wonderful to take on my way out for the day. The pool and whirlpool were bigger than most hotels, with towels available, and I was able to relax and swim some short lengths comfortably. The gym had enough equipment, towels, water, and a/c to enjoy 24hrs. The mini fridge and microwave in the room allowed for ease of ordering in or having some left overs to eat during my long stay. There were many eating options close enough to walk to around the area.
Stayed in August 2024
Reviewed: July 29, 2024
Colin
United KingdomDark rooms
Staff were lovely
Stayed in July 2024
Reviewed: May 20, 2024
David
CanadaNot much...except the total bill at the end!
Classy and spacious property with amenities that allowed the 3 generations of our family to have some fun-filled time off from the volleyball court action at the Nationals where our team ended with amazing results!! Thank you for Four Points for being a part of that!
Stayed in May 2024
Reviewed: April 16, 2024
Sheldon
CanadaBar top for a drink, it’s cluttered and very unwelcoming…. Cluttered is still being nice, I’m by myself and I want bar top, almost a deal breaker for next time
Underground parking…restaurant was amazing food, staff are all super polite, Ravens went out of her to help me, very nice of her
Stayed in April 2024
Reviewed: April 8, 2024
Eliuk
CanadaHot tub wasn’t working
Friendly staff The lounge staff watch and helped open doors for wheelchair users
Stayed in April 2024
Reviewed: November 5, 2023
Sandy
CanadaLove the cleanliness,the warm pool,the hot hottub,the pillows and the underground parking.
Stayed in November 2023
Reviewed: October 16, 2023
Sarah
CanadaThere was no info about the breakfast.
Did not get breakfast. The hot tub temperature was great! The room was clean and very nice.
Stayed in October 2023
Reviewed: September 26, 2023
Peter
CanadaThe pillows on the beds were very poor, no form or shape, much too soft which gave no support to our necks. They need to be replaced. The staff cleaning bathroom had trouble with giving us two facecloths each morning, even after writing a note requesting them still had trouble coming up with Two facecloths. Disappointed with the lack of free breakfast which was promised when we booked this location. Discovered it applied to only one person and not a couple and covered only a small portion of the breakfast menu. As a result we ate only once in the restaurant for breakfast during our time there and only once for dinner.
The room was very clean and quiet and spacious. Good closet and drawer spaces for clothes. The meal we had at the restaurant located in the hotel was very good with great service from the wait staff. Same kind of great service when we had breakfast there.
Stayed in September 2023
Reviewed: September 12, 2023
Daniel
CanadaNothing was unlikeable
Location
Stayed in August 2023
Reviewed: August 28, 2023
Ken
CanadaNo breakfasts
Price
Stayed in August 2023
Reviewed: June 1, 2023
Ruth
CanadaMy breakfast buffet eggs were ice cold when I got to the table. Not worth the price I paid at all.
Place was amazingly modern and clean.
Stayed in May 2023
Reviewed: April 24, 2023
Bradley
CanadaStaff were friendly and facility was extremely clean. Also location was perfect for my needs
Stayed in April 2023
Reviewed: April 22, 2023
Ross
CanadaMinor details, but it would be nice to have a TV capable of screen mirroring. Or casting.
Rooms are very quiet. The bed was very comfortable. The pool was warm, and the hot tub was hot! My superduty also fit underground just barely !
Stayed in April 2023
Reviewed: April 4, 2023
Mike
Canadana
clean. warm pool
Stayed in April 2023
Reviewed: February 16, 2023
Marcel
NetherlandsCoin operated washing machines in a time where people don't use cash anymore? I had to take money out of the ATM as staff refused to put a few extra dollars on my room account. The exchange rates were as high as my washing costs and I am left with the leftover CAN $ that are costing me again to convert.
Nice hotel in a good location near shops and the highway. Friendly staff and good food
Stayed in January 2023
Reviewed: February 13, 2023
Kathleen
CanadaThe beds and pillows were super comfy. The location was quiet and you could open the window for some fresh air. we also appreciated having the small fridge and the microwave in tue room.
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content