449 Rue Sainte-Helène, H2Y 2K9 Montreal, Canada
#5 of 131 hotels in Montreal
Guests' ChoiceBased on 372 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.6
Facilities
9.2
Staff
9.5
Value for money
8.7
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 21, 2025
Kirsten
United StatesNot much to say … but I guess if I had to nitpick I would have liked a couch in the room.
Every staff person was delightful and went out of their way to make my stay perfect. Room was large and comfortable and very quiet. Excellent location.
Stayed in March 2025
Reviewed: March 20, 2025
Bryan
CanadaAmazing hotel.
Stayed in March 2025
Reviewed: January 11, 2025
Elisa
United Statesthere is nothing i did not like.
just on the fringe of tourist central - quick walk to the sites and activities but far enough way to not be bothered by the crowds. in between two metro stations, lots of food choices and shopping. the staff are attentive, friendly and engaged.
Stayed in December 2024
Reviewed: January 11, 2025
Varshini
New ZealandThe pillows were a little too soft for me, and sank quite a bit through the night. In saying that, this may not be an issue for many - my neck issues mean I have very specific pillow needs :) It would have been nice to have tea, and some milk, in addition to the complimentary coffee
I had a lovely, relaxing stay overall - thank you! Great location - safe, pretty and less than 5 minutes' walk to Victoria Square metro station, buses and some great eateries Very comfortable room - warm, aesthetically pleasing and well-equipped (the bathroom products were particulalry great!) Friendly and responsive staff
Stayed in January 2025
Reviewed: January 7, 2025
Giulia
United StatesThe rooms are very dark! Even with all the lights on, it was very dimly lit and difficult to work from the room. Valet parking cost of $42/day is steep!
The staff are incredible here. The service touch points were excellent and the breakfast every morning was very good! The location itself is great for exploring Montreal.
Stayed in January 2025
Reviewed: January 3, 2025
Steve
FranceThe staff were just phenomenal. We arrived early and they organised to have us into the room in no time, coffee and tea while we waited. They were all very helpful with the baby. Just really very friendly and helpful all round.
Stayed in December 2024
Reviewed: December 30, 2024
Eyal
United StatesThe staff was really amazing primarily the concierge who was super helpful, knowledgeable and welcoming. We will be back!
Stayed in December 2024
Reviewed: December 25, 2024
Katarina
MexicoVery noisy dog in another room who would bark continuously
Design, location, calm
Stayed in December 2024
Reviewed: December 22, 2024
Eric
CanadaClean, large room with huge bathroom & soaker tub. Amazing breakfast!
Stayed in December 2024
Reviewed: December 19, 2024
Sylvere
United StatesLocation, design, comfort, personnel very friendly and helpful
All perfect including an amazing breakfast
Stayed in December 2024
Reviewed: December 16, 2024
Ayse
TurkeyLiterally nothing.
Very elegant, at the heart of the old port, cozy and quiet room, very good room design and lighting, super kind staff and lovely breakfast/brunch.
Stayed in December 2024
Reviewed: December 13, 2024
Karen
CanadaStaff were extremely pleasant and helpful. The free breakfast included everything on the regular menu!! Our room was simple and comfortable; great linens.
Stayed in December 2024
Reviewed: November 28, 2024
Michael
United StatesVery conveniently located to downtown activities.
Stayed in November 2024
Reviewed: November 21, 2024
Mark
United Kingdomclassy interior, great room and excellent location in the old town of Montreal
Stayed in November 2024
Reviewed: November 17, 2024
Nixon
United StatesI highly recommend this place.
Stayed in November 2024
Reviewed: November 12, 2024
Arthur
United StatesBeautiful and chic boutique. Great location
Stayed in October 2024
Reviewed: November 11, 2024
Robert
United StatesLocation, Location, location
Stayed in November 2024
Reviewed: October 29, 2024
Nate
United StatesSome of the furniture had seen better days. No plugs for the phone near the bed. Temperature control wasn't great.
Location was super. The staff was very friendly and helpful. The rooms were very clean and quiet.
Stayed in October 2024
Reviewed: October 27, 2024
Jean-eudes
SingaporeVery nice room. Great location.
Stayed in September 2024
Reviewed: October 20, 2024
Barbara
United StatesThe lighting in the bathroom over the vanity could have been better. Women like more light for putting on make up.
Breakfast very good - location was excellent.
Stayed in September 2024
Reviewed: October 9, 2024
Skiscubanyc
United StatesWe liked everything.
Our room was very large and comfortable, the breakfast was excellent, and the staff was very friendly. We were only able to stay for one night, but we really liked this place and would return.
Stayed in July 2024
Reviewed: October 4, 2024
Zorba
United StatesRoom had a few minor mechanical issues in bathroom, nothing major but should be in perfect shape for this scale of hotel. Not a fan of the duvet and weighted blanket in place of sheets.
Great location and nice staff. Room was clean. Breakfast was really nice and room was quiet.
Stayed in October 2024
Reviewed: October 3, 2024
Mark
United StatesDesign trends a little too much towards Scandinavian Modern for my taste.
Excellent staff. Very friendly and helpful.
Stayed in September 2024
Reviewed: October 1, 2024
Amy
United StatesThere isn't anything I didn't like. The price was high but I chose the fancy room and wasn't looking for value--I was looking for a special experience for our anniversary and Hotel Gault delivered!
Gorgeous hotel!! The staff was very friendly and helpful. It was our 25th anniversary and they left a sweet note and chocolate--so thoughtful. The room was a beautiful corner suite--highly recommend the splurge! They had a great wine selection at the hotel. It's walkable to many restaurants and shops. Valet parking made it easy to travel with a car.
Stayed in September 2024
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