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  5. Reviews of Hotel Gault

Reviews of Hotel Gault This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

449 Rue Sainte-Helène, H2Y 2K9 Montreal, Canada

#5 of 131 hotels in Montreal

Guests' Choice

Review Score

Based on 372 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.7

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 21, 2025

    9.0
    Can’t wait to return
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much to say … but I guess if I had to nitpick I would have liked a couch in the room.

    Every staff person was delightful and went out of their way to make my stay perfect. Room was large and comfortable and very quiet. Excellent location.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    10
    Everything about our stay wa exceptional. Staff were polite and helpful Amazing breakfast. Highly recommend Hotel Gault!
    • Leisure trip
    • Couple
    • Deluxe Loft
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing hotel.

    Stayed in March 2025

  • Reviewed: January 11, 2025

    10
    exceptionally warmd and welcoming stay
    • Leisure trip
    • Family with young children
    • Deluxe Loft
    • Stayed 4 nights
    • Submitted from a mobile device

    there is nothing i did not like.

    just on the fringe of tourist central - quick walk to the sites and activities but far enough way to not be bothered by the crowds. in between two metro stations, lots of food choices and shopping. the staff are attentive, friendly and engaged.

    Stayed in December 2024

  • Reviewed: January 11, 2025

    8.0
    Great stay overall - would definitely recommend
    • Leisure trip
    • Solo traveler
    • Corner Loft
    • Stayed 4 nights
    • Submitted from a mobile device

    The pillows were a little too soft for me, and sank quite a bit through the night. In saying that, this may not be an issue for many - my neck issues mean I have very specific pillow needs :) It would have been nice to have tea, and some milk, in addition to the complimentary coffee

    I had a lovely, relaxing stay overall - thank you! Great location - safe, pretty and less than 5 minutes' walk to Victoria Square metro station, buses and some great eateries Very comfortable room - warm, aesthetically pleasing and well-equipped (the bathroom products were particulalry great!) Friendly and responsive staff

    Stayed in January 2025

  • Reviewed: January 7, 2025

    9.0
    Really nice time at hotel Gault
    • Leisure trip
    • Family with young children
    • Deluxe Loft
    • Stayed 6 nights
    • Submitted from a mobile device

    The rooms are very dark! Even with all the lights on, it was very dimly lit and difficult to work from the room. Valet parking cost of $42/day is steep!

    The staff are incredible here. The service touch points were excellent and the breakfast every morning was very good! The location itself is great for exploring Montreal.

    Stayed in January 2025

  • Reviewed: January 3, 2025

    10
    Fantastic staff.
    • Business trip
    • Family with young children
    • Loft
    • Stayed 3 nights

    The staff were just phenomenal. We arrived early and they organised to have us into the room in no time, coffee and tea while we waited. They were all very helpful with the baby. Just really very friendly and helpful all round.

    Stayed in December 2024

  • Reviewed: December 30, 2024

    9.0
    Great hotel and staff!
    • Leisure trip
    • Family with young children
    • Loft
    • Stayed 1 night

    The staff was really amazing primarily the concierge who was super helpful, knowledgeable and welcoming. We will be back!

    Stayed in December 2024

  • Reviewed: December 25, 2024

    8.0
    All great
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very noisy dog in another room who would bark continuously

    Design, location, calm

    Stayed in December 2024

  • Reviewed: December 22, 2024

    10
    The perfect location for a mid-week getaway!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, large room with huge bathroom & soaker tub. Amazing breakfast!

    Stayed in December 2024

  • Reviewed: December 19, 2024

    9.0
    A real pleasure super well located, comfy and gracious!
    • Business trip
    • Couple
    • Deluxe Loft
    • Stayed 1 night

    Location, design, comfort, personnel very friendly and helpful

    All perfect including an amazing breakfast

    Stayed in December 2024

  • Reviewed: December 16, 2024

    10
    Accommodating an elegant stay
    • Leisure trip
    • Couple
    • Loft
    • Stayed 2 nights
    • Submitted from a mobile device

    Literally nothing.

    Very elegant, at the heart of the old port, cozy and quiet room, very good room design and lighting, super kind staff and lovely breakfast/brunch.

    Stayed in December 2024

  • Reviewed: December 13, 2024

    8.0
    I would stay here again for sure
    • Leisure trip
    • Couple
    • Loft
    • Stayed 1 night

    Staff were extremely pleasant and helpful. The free breakfast included everything on the regular menu!! Our room was simple and comfortable; great linens.

    Stayed in December 2024

  • Reviewed: November 28, 2024

    10
    The front desk Staff and Valet were most welcoming.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very conveniently located to downtown activities.

    Stayed in November 2024

  • Reviewed: November 21, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Loft
    • Stayed 1 night

    classy interior, great room and excellent location in the old town of Montreal

    Stayed in November 2024

  • Reviewed: November 17, 2024

    10
    Perfection.
    • Leisure trip
    • Couple
    • Loft
    • Stayed 1 night
    • Submitted from a mobile device

    I highly recommend this place.

    Stayed in November 2024

  • Reviewed: November 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful and chic boutique. Great location

    Stayed in October 2024

  • Reviewed: November 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, Location, location

    Stayed in November 2024

  • Reviewed: October 29, 2024

    8.0
    Great location and people
    • Leisure trip
    • Solo traveler
    • Deluxe Loft
    • Stayed 3 nights
    • Submitted from a mobile device

    Some of the furniture had seen better days. No plugs for the phone near the bed. Temperature control wasn't great.

    Location was super. The staff was very friendly and helpful. The rooms were very clean and quiet.

    Stayed in October 2024

  • Reviewed: October 27, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Loft
    • Stayed 1 night

    Very nice room. Great location.

    Stayed in September 2024

  • Reviewed: October 20, 2024

    10
    Our stay met our expectations. Lovely hotel, great staff.
    • Leisure trip
    • Couple
    • Loft
    • Stayed 2 nights
    • Submitted from a mobile device

    The lighting in the bathroom over the vanity could have been better. Women like more light for putting on make up.

    Breakfast very good - location was excellent.

    Stayed in September 2024

  • Reviewed: October 9, 2024

    9.0
    We liked everything!
    • Leisure trip
    • Couple
    • Loft
    • Stayed 1 night

    We liked everything.

    Our room was very large and comfortable, the breakfast was excellent, and the staff was very friendly. We were only able to stay for one night, but we really liked this place and would return.

    Stayed in July 2024

  • Reviewed: October 4, 2024

    8.0
    Clean, convenient and great staff
    • Leisure trip
    • Couple
    • Loft
    • Stayed 1 night
    • Submitted from a mobile device

    Room had a few minor mechanical issues in bathroom, nothing major but should be in perfect shape for this scale of hotel. Not a fan of the duvet and weighted blanket in place of sheets.

    Great location and nice staff. Room was clean. Breakfast was really nice and room was quiet.

    Stayed in October 2024

  • Reviewed: October 3, 2024

    8.0
    This is a wonderful location for seeing Montréal with a helpful staff.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Design trends a little too much towards Scandinavian Modern for my taste.

    Excellent staff. Very friendly and helpful.

    Stayed in September 2024

  • Reviewed: October 1, 2024

    10
    Gorgeous hotel in a great location!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    There isn't anything I didn't like. The price was high but I chose the fancy room and wasn't looking for value--I was looking for a special experience for our anniversary and Hotel Gault delivered!

    Gorgeous hotel!! The staff was very friendly and helpful. It was our 25th anniversary and they left a sweet note and chocolate--so thoughtful. The room was a beautiful corner suite--highly recommend the splurge! They had a great wine selection at the hotel. It's walkable to many restaurants and shops. Valet parking made it easy to travel with a car.

    Stayed in September 2024

Showing 1 - 25

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