Not a fault of the property, it is an older, boutique style building and the doors/walls aren't soundproofed. But there seems to be an epidemic with travelers in hotels. I've been in so many hotels this past year alone, and it's troublesome how many guests seem to think that they are the only guests of the hotel, on that floor or in that section. They come and go at all hours, carrying on loud conversations and slamming hotel doors behind them. I was woken from my sleep on couple of occasions during my stay (1am and 3:30am). Perhaps adjusting the tension on the doors, if possible, might prevent the insensitive guests from slamming them as they enter and exit might help.

Outstanding staff! Upon check in, during stay, right up to the check out, a pleasure to meet the staff. Very helpful in attending to minor glitches during stay. Made me feel very welcome. I always like having a home away from home, so a kitchenette and all the extra touches (toiletries, robes etc), were most appreciated. A great location to access many points in town by foot or to access public transportation. And an onsite restaurant (but I did not have a chance to try on this occasion).

Stayed in February 2025

Everything was great. There were some movement upstairs above me the second night I was there, but it didn't last too long. It sounded like someone was moving furniture.

The room was magnificent and they accommodated an early check in. The front desk was so warm and friendly and charming. I know where I will stay the next time I come to Montréal.

Stayed in January 2025

Nothing, everything was good

The room was very spacious, comfortable and clean. The staff was very friendly, considerate and helpful. They helped me carry my personal luggage to the room upstairs and gave a map of Montréal. There were some recent touristic guides (Routard, Petit Futé…) to consult which helped finding adresses in the city. There is an excellent Ethiopian restaurant right in the hotel downstairs, called Le Nil Bleu. Very good food.

Stayed in November 2024

Nothing

Loved everything but the cleanliness and service was outstanding.

Stayed in October 2024

Nothing

excellent place as descibed in the offer and great location a bit away from the noise but still close to lively Montreal

Stayed in October 2024

Nothing, I loved the entire experience.

INCREDIBLE, INCREDIBLE staff! Very friendly and accommodating. The room was small but very cozy and had everything necessary for a 5 night stay. Comfy bed and great bathroom! The restaurant downstairs is delicious and gets quite busy so make a reservation if you're planning to eat in. GREAT location, not overly touristy you get a real sense of the local culture and lifestyle. Very walkable to lots of places of interest. Great value would definitely stay here again!

Stayed in July 2024

They inform you clearly there is no elevator. While it’s not a huge problem as there’s four floors max, it can be a challenge for certain people. Again the staff take care of your luggage though so they really help make up for it. Also there is no onsite parking, they offer valet services but there is also a garage very close to hotel on Rue Berri so again not a dealbreaker all, just something to keep in mind.

Amazing hotel room, clean and with all the amenities one could ask for (we stayed in the penthouse suite, which was quite affordable for being so luxurious). The location is very close to many restaurants and shopping within walking, but also close to the Sherbrooke Metro for further travel. Made it very easy to explore Montréal with using public transit. What really makes this hotel special is the outstanding staff; always willing to help and so friendly and accommodating. They take care of your luggage and inspect the room again before you enter. Everything was pristine!

Stayed in September 2024

Nothing

The space and location

Stayed in September 2024

Some people may complain about the lack of elevators at the property, but the hotel offers assistance 24/7 to move your bag up and down the stairs. I certainly didn't mind as honestly I can use the exercise that going up and down stairs provides. I found the TV a little difficult to figure out, but really don't spend much time watching.

The people at this hotel and also the restaurant work very hard to make you feel at home and are always asking if you need anything and offering coffee. The cleaning staff is also very thorough and hard working. Le Nil Bleu which is the associated restaurant serves high quality Ethiopian Cuisine. The flavors brought back the good memories of my time in East Africa in neighboring Sudan, and they have full understanding of the challenges that nations face in that part of the world. They also have umbrellas available for clients in rainy weather. They are also ready with suggestions on how to make your daily adventures run smoothly with local transit options.

Stayed in September 2024

I was greeted at the door by Adam, who was very friendly. The room was beautiful and very comfortable. There are plenty of great little shops and restaurants close to the hotel. I felt very safe in my room and when I walked back to the hotel by myself after dark. This was one of my favorite places to stay in. I would definitely recommend it!

Stayed in August 2024

Not a fan of the type of blankets on the bed.

I loved the full suite of amenities (microwave, fridge, kitchenette) and the location. Bathtub was comfortably big and water pressure was good.

Stayed in September 2024

I usually can think of something but in this case I cant.

We stayed one night. There was a small mix up with our bags so we were upgraded to a larger room. Everything was exceptional. Large room with very modern facilities. Comfortable bed. Staff went out of their way to make sure we had everything we needed - thank you. We had a supper delivered to our room from the adjoining restaurant - Le Nil Bleu - which was very tasty and well presented. The valet service worked well. Would liked to have stayed longer.

Stayed in July 2024

NOTHING TO COMPLAIN ABOUT

I liked the way the staff make you feel like home. Always willing to make sure everything is on point for there customer's....WOW No other hotel In a few miles radius can match that VIP service that you will receive For the rooms... Super modern and Extremely clean equipped with High quality useful utilities and more Go once you'll forget about the others Perfect little jewel in the most touristic part of montreal

Stayed in August 2024

The room had a kitchenette but the dishes and pots were a bit limited (e.g. no bowls, small pot, dishcloth). Of the two windows, one didn't open and the other had no screen (especially important since it was next to a balcony that was very popular with squirrels).

Complimentary upgrade to a room with more features. Friendly staff. Kitchenette. Nice view for the location. Great location, close to the metro and the many attractions of the Plateau. Nice decorating scheme that sets it apart from many other hotels that look the same inside.

Stayed in August 2024

This area is a little pricey. No free cancelation.

Nizar and the other staff members were wonderful. Thank you!

Stayed in August 2024

All was fine. The team attending us was very friendly: they were a real “A team”

Stayed in August 2024

It was a lovely small boutique property and the hotel staff were superb.

Stayed in August 2024

I was ok with it, but there is no elevator and I was on the 4th floor...I got a lot of good exercise, but this could be an issue for some. The staff helped me with my luggage, so that wasn't an issue. Although there was a stovetop and the staff got it to work, I never could. I was fine and just used the microwave. Had a nice espresso shot machine, but without any instructions. Once staff educated me, it was fine. Lastly, the shower was very "high tech", again without instructions. I figured it out, but not without a few good sprays of water in my face!!! The tub was a luxury, BUT, there are no "handles" or "safety bars". The tub is VERY deep and hard to step into. In addition, the shower/tub window/glass, does not slide, it connects directly to the wall, so you can't control the shower by sliding the door, you have to stand in the tub to control the shower. As an able senior, I was o.k., but for some this might have been quite daunting. All in all though, I loved my bath and shower!

The room was exceptional. I asked for an early check-in and they not only accommodated my request, but upgraded my room in order to do so. The staff was UNBELIEVABLE....friendly, helpful, joyful. The view from the room was amazing, I had a patio, as a bonus. It was SO quiet. Walking distance from the Metro, great eateries and close to where my workshop was located. The hotel is connected to a delicious Ethiopian restaurant and the Ethiopian hotel furnishings were exceptional. Room had a microwave, frig, sink and all required dishes, pans, cups, etc.

Stayed in July 2024

Shower curtain around the jacuzzi tub didn't catch all the spray from the shower.

What a wonderful place to stay in a fabulous walkable neighborhood close to the subway. We were greeted warmly by Nassir (sp) and Adam who were always available to help. The suite was huge and had all the amenities. We were upgraded to a suite with a jacuzzi tub which was lovely. When we left to go for a walk on a drizzly day, Nassir ran after us with umbrellas. The staff friendly, professional and looked after you with genuine care. Make sure you try the restaurant downstairs. One of the highlight meals of the trip!

Stayed in July 2024

we liked everything about our stay, no dislikes at all

The room exceeded our expectations. It was so comfortable, we didn't want to leave after just two nights.

Stayed in June 2024

A bit noisy at night. Bath tub rather high to step into properly. Too much light switches.

Good price/quality ratio. Liked the style and location.

Stayed in July 2024

We had a very comfortable and well-equipped room, which made our stay a pleasure. The staff were all extremely friendly, and Adam in particular went out of his way to make our stay a great one.

Stayed in July 2024

Nothing. There’s not a great place to unload your car, but they deal with it for you for a reasonable valet price.

Super warm staff. Great room. Great food. A total pleasant surprise.

Stayed in July 2024

Everything was great. Clean en spacious room, with everything you might need. Excellent service. Would absolutely recommend.

Stayed in July 2024