899 Centre Street Southwest, T2G 1B8 Calgary, Canada
#7 of 102 hotels in Calgary
Guests' ChoiceBased on 595 hotel reviews
8.7Cleanliness
9.4
Comfort
9.5
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.5
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 1, 2025
Terra
CanadaThe hotel is wonderful but it’s pricy. Lounge seating is not comfortable.
I love everything about this hotel ! Rooms are beautiful, lounge is quiet, great cocktails, excellent waiter. Close to Stephen Avenue and restaurants. Front desk staff is top notch.
Stayed in January 2025
Reviewed: March 11, 2025
Alexia
CanadaIt was a little hot in the room.
The room was very spacious and clean.
Stayed in March 2025
Reviewed: February 17, 2025
Sherelee
CanadaThere was nothing I didn't like
Hotel is beautiful, clean and has a nice lobby bar as well as attached to an amazing restaurant.
Stayed in February 2025
Reviewed: February 10, 2025
Rick
CanadaHave to pay so much for parking. Didn’t want to take the car in and out.
Room design
Stayed in February 2025
Reviewed: February 2, 2025
Nice7
Singaporewalking distance to nearby shopping malls and other tour activity.
Stayed in December 2024
Reviewed: January 20, 2025
Abigail
United StatesThe staff were so friendly and helpful! The room was amazing! Great location! It was walking distance to the hockey arena where we saw Bruce Springsteen!
Stayed in November 2024
Reviewed: January 17, 2025
Stockley
United StatesNothing bad to say
It’s modern clean aesthetic
Stayed in January 2025
Reviewed: January 13, 2025
Merkley
CanadaN/A
Fantastic location you’re right in the heart of Calgary. Right beside The Tower with a perfect view of it from my room (which was amazing probably one of the best beds I’ve slept on). Staff were attentive and made sure our stay was perfect.
Stayed in December 2024
Reviewed: January 12, 2025
Paul
CanadaBathroom lights not very bright even though maximum brightness in dimmer switch selected. There was a weird gap in privacy frosting in window in shower looking over to offices in adjacent building. All the outlets in the room seem to be controlled by switches. Couldn't find a plug, near the bed, that wasn't controlled by switches that controlled other lights. Had difficulty figuring out which plug was standard (not controlled in association to lights). Signage or written instructions for lighting switches and outlets would help. Room lighting was somewhat dim/dark as ceiling and wall were painted dark brown. Indigo parking under the hotel ends up costing more than valet parking for overnight. Indigo lot (not the book store BTW) was $57.
Room, design of room, toiletries, mini bar selections were all nice
Stayed in January 2025
Reviewed: January 6, 2025
Alsen
CanadaThe booking app mixed up my name and surname so the front desk had difficulty finding my reservation when I arrived. TV is too small, could barely see it from the bed. Overall, it was great and I will be back.
They were extra accommodating.
Stayed in January 2025
Reviewed: January 2, 2025
Gillian
United KingdomNo breakfast available in restaurant during our stay, but going out to beltliner is better anyway
Nice hotel, stayed before, very central
Stayed in December 2024
Reviewed: December 9, 2024
Bird
CanadaAmazing rooms, beautiful amenities, and great staff.
Stayed in December 2024
Reviewed: November 26, 2024
Nancy
CanadaLovely room! Big thanks to Erwin!! Very friendly and happy to help :)
Stayed in November 2024
Reviewed: November 18, 2024
Kamal
CanadaOld style Tv. No netflix or prime. Elevator was slow
Room was clean and spacious. Front desk staff were nice and polite. Great location.
Stayed in November 2024
Reviewed: October 22, 2024
David
United Kingdom.
.
Stayed in October 2024
Reviewed: October 14, 2024
Jaime
CanadaNothing so far. All has been great.
Everything! It’s super quiet, amazing ambiance and the service is absolutely top notch. We had the best experience with Sarah at concierge more than once. She has made us feel beyond welcome and has always made our stay super special.
Stayed in October 2024
Reviewed: October 9, 2024
Clive
AustraliaThe location was excellent
Stayed in September 2024
Reviewed: October 7, 2024
Chad
CanadaFriendly staff
Great location. Very clean
Stayed in October 2024
Reviewed: October 1, 2024
Dena
United StatesNothing
The staff went out of their way to try to change a dinner reservation, to get us taxis, to print a document, etc. The room was spacious and clean and modern. The shower was fabulous. There were charging outlets just where one would need them. The room was thoughtfully designed to make things easy and to provide ample storage. Great place!!!
Stayed in September 2024
Reviewed: September 22, 2024
Rui
PortugalSmall bed( queen size). Wooden curtain allows light enter
Great location, near Stevenson pedestrian street full of restaurants, almost corner to the Calgary tower, where bus N° 300 goes directly to Calgary airport. Good size room and bathroom. Staff very nice and helpful
Stayed in September 2024
Reviewed: September 22, 2024
Fernando
CanadaI was pleasantly surprised that the room was ready when I arrived, which was early. The staff was very polite, and welcoming. The room was a great size for 1 person. Personal hygiene (e.g., shower gel, shampoo, etc.) are of high quality; from a vendor based in Quebec. Excellent hotel!
Stayed in September 2024
Reviewed: September 16, 2024
Wendy
CanadaThe shower was beautiful, but the corners could use a bit more cleaning
The room layout and finishings were lovely.
Stayed in September 2024
Reviewed: September 13, 2024
Andrea
CanadaStaff. Chad at checkin . Thank you for amazing customer service
Stayed in September 2024
Reviewed: September 9, 2024
Linda
United Statespaying for parking
property was clean with many amenities including excellent coffee in room. excellent location downtown by many restaurants and river walk.
Stayed in September 2024
Pärnu, Estonia
Fowey, UK
Guangzhou, China
Grimes, US
Valle de Bravo, Mexico
Sheridan, US
Lisbon, Portugal
Delmas, Haiti
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content