.While the room was nice, we were close to the stairway and offices so it got a bit noisy at times. We also heard this odd sound during the day and late in the evening .It resembled someone tossing marbles on the bare surface. Must have happened about 30 times over our two day stay. Play room could use some equipment updates

Very friendly staff .The room was nicely laid out and clean, The resort and park location are great .Restaurant was fine, and offered reasonably priced well presented and tasty meals .Swimming pool building was well maintained but the water in the pool was on the cold side.

Stayed in March 2025

Had the suite room. Sunday to a tues so nice and quiet..view from room/bed was awesome. Room itself roomy but zero decor. Neighbouring trails great but staff may have directed us to accessing them better. We should have asked more perhaps. But very relaxed weekend. Pub was fun for us live fireplace and darts good beer and wine we were happy!!

Stayed in February 2025

Bathroom sink drain could have drained better/quicker. Hot tub was lukewarm warm, could have been hotter. Wasn’t a true hot tub.

Restaurant breakfast was good. Room size was great. Staff were all friendly.

Stayed in January 2025

When they cleaning middle of the night,like mopping we can heard them in the hallway. (Prolly cause people walking from outside in winter time, snow melt in floor and need to dry it right away). And not having a door mats going inside the room specially in (winter time) as it get wet soon you enter the room, even tho we put our shoes in the side.

That complete package when we stay, they have pool/hot tub,sauna and steam room good after walk in winter time,Kids enjoy the sled area. And having our dog with us to stay is a plus in this hotel. Having restaurant nearby is awesome and liquor store. A friendly receptionist and people working in there always greet you and welcoming.

Stayed in December 2024

The sink in our room was damaged and didn't have a stopper, just a hole. I was afraid of earrings falling into the drain.

Excellent breakfasts

Stayed in November 2024

Nice secluded spot. Good restaurant. Quiet!!

Stayed in October 2024

Including breakfast in the rate would have made it a better deal.

I stayed at this hotel few years past so it was no surprise. However, it is always pleasant to be back in a nice mountain chalet with lots of charm.

Stayed in October 2024

the cleanliness of the pool

staff, location

Stayed in October 2024

We had a room on the first floor which was fine but we would have preferred to be able to lock the window. Otherwise it was a basic hotel room with 2 queen beds, the sheets all came off in the night since it seemed they didn't fit very well on the mattress

We liked the facilities, the pool hot tub and sauna were great after a day of hiking! As well, the restaurant is open late and we got a big meal right on site. We loved there was a mini fridge and microwave in the room too.

Stayed in October 2024

Everything was dated. We were on a 3 week travelling trip so lugging all our cases and bags up 2 flights of steps was not good (no lifts here as the building was 1970's). I would imagine this place would suit people who are not going to spend much time in the room or hotel.

The hotel looked good from the outside and the reception area looked lovely. The rest seemed functional in comparison and much less charm. The shop, restaurant and cafe on the property were large and fine.

Stayed in October 2024

No complaints

Well located on Highway 3 Beautiful area Would have liked to stay longer!

Stayed in September 2024

Beautiful location, very clean facilities and room, nice space, good food ant restaurant, friendly staff.

Stayed in September 2024

It would be nice if suites came with a kettle and toaster since the restaurant doesn’t open until 8.

Excellent location. Very good value. Unit was comfortable.

Stayed in September 2024

everything

Stayed in August 2024

The halls and stairways could have had a good cleaning.

The location was good. We went for a walk around the nearby lake, which was nice after a long drive. The bedding and bathroom were clean, though there was a large crack right across the bathroom mirror.

Stayed in August 2024

This is a resort, rather than a hotel/motel and it can get quite busy with groups. Some were very loud. The only restaurant on site is not very big and can get busy so make sure you book. Limited menu. We didn't try the bar.

We had a generous size room, including two double beds, a dining table with 4 chairs, a separate sofa/tv watching area, a little kitchenette with basic appliances such as fridge, kettle, coffee making facilities. We had the mountain view. Lovely location on our way from Vancouver to Rossland. Had a lovely walk at the very nearby Lightening Lakes.

Stayed in August 2024

Not having a breakfast option when you are in the middle of the park is not ideal

Very large room with seating area

Stayed in September 2024

The restaurant’s food was … not very good. We ordered grilled chicken that tasted like synthetic meat. BBQ pork belly was black burnt. Lots of flies will join or become part of the food. Facilities are dated but I am ok with that. Wi-Fi not so good but the Mother Nature’s beauty is more important 😃.

Love the remoteness. It has a lovely swimming pool, jacuzzi, steam room and sauna, gym. The room is big.

Stayed in September 2024

Indoor pool, hot tubs, sauna & steam room

Stayed in September 2024

Beautiful location. Room had everything that we needed and was very tastefully furnished and very clean. It is located in a national park and surrounded by forest and mountains. Wifi and tv were good as well as the breakfast in the restaurant and local beer in the pub there.

Stayed in September 2024

Really nice rustic mountain atmosphere, very spacious and comfortable. Amenities were good. Had dinner at the Bears Paw which was really nice.

Stayed in August 2024

I acknowledge that the accommodation was in a lodge. However, it just seemed like a few areas could do with a tiz up. Outside areas such as paths need maintenance and no fence around the tennus court.. Restaurant, shop and bar staff were friendly. Reception staff did their jobs okay however maybe need to be a bit more involved and acknowledging with a "good morning" or "good evening" when passing by. Might be a suggestion for the resort to augment the facilities with services such as massages etc.

Great location. It is very scenic and beautiful.

Stayed in August 2024

If these improvements were made to the Chalet then I would have rated it excellent for our stay. I have one year old twin Grand Baby girls and they are not yet walking. Within a few minutes of crawling on the floors they were filthy. Had my Daughter scoop up kids to go for a walk in stroller so I could sweep and wash floors and baseboards in main room and one bedroom as the floors are filthy. Filled sink about 10 times to wash everything down to my satisfaction. Rooms need a thorough clean and quick coat of paint, also all gross caulking from tub and shower should be removed and cleaned thoroughly and recaulked as I am more conscientious with the new Grandbabies regarding cleanliness for germs. Possibly good to have two frying pans for a group but otherwise the Chalet was stocked pretty good with utensils and coffee. Mattresses should be replaced with new good quality mattress in fold out couches as it was very lumpy and sloped to the centre of bed. Not sure about queen beds as family members didn't mention mattress. My complaint regarding the pool area was that the steam room was closed, which was very disappointing since that is my favourite way to sooth muscles and unwind an the one hot tub should be at least 104 degrees to soothe achy muscles so it was only warm, I don't mind if the other hot tub is warm as then it is good for others that can't take the 104 degrees. Also I noticed that the windows weren't clean or clear which would have been nice to look out when sitting in pool area and the window sills looked dirty and one even seemed to have mold starting which is concerning when families with small children frequent these areas. If these repairs were done on these older areas , then I would give my stay an excellent rating. With good trades people these are easy fixes and not to pricey as my weekend was expensive, however we had a great family vacation, awesome hikes, and all of the staff and guests were great to visit with.

Rented Chalet for my family and loved the set up of the two private rooms , each with own bathrooms. Perfect for Grandma in middle room and Young family to one side and Son with girlfriend enjoyed privacy on other side bedroom. I'm use to rustic so enjoyed the cabins. Pool was nice size and liked that their was two hot tubs, sauna and steam room. Plenty of clean towels to use at the pool and chairs for viewing kids in pool.

Stayed in August 2024

Our cabin was pretty run down for the amount we paid

Location was great

Stayed in August 2024