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  5. Reviews of Hôtel Manoir de l'Esplanade

Reviews of Hôtel Manoir de l'Esplanade This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

83 rue d'Auteuil, G1R 4C3 Quebec City, Canada

#17 of 106 hotels in Quebec City

Guests' Choice

Review Score

Based on 1335 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.7

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.4

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 826 - 850

  • Reviewed: September 25, 2024

    6.0
    Perfectly adequate 2 star hotel, if a tad expensive for what it is.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Very small room and bed.

    The breakfast was excellent and the location very handy for everything we wanted to see and do.

    Stayed in September 2024

  • Reviewed: September 20, 2024

    5.0
    our experience with this place was expensive and underwhelming
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the wifi was unusable; drinking water was unavailable and no coffee maker/ kettle; room was quiet but very small; my final bill when we were checking out exponentially exceeded what i expected to pay; breakfast was inedible

    room was clean and quiet; central location

    Stayed in August 2024

  • Reviewed: September 14, 2024

    6.0
    Would probably not return
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Apart from the bed, though, the rest of the room’s furnishings looked like street finds, an ill-assorted menage that included an uncomfortable chair, a shabby looking dresser and a bathroom vanity that was straight from Ikea. The barn door bathroom was small and uncomfortable and felt dismayingly public, in part because the room’s flimsy entry door stood directly beside it and was anything but soundproof. The hallways were narrow and dark and looked like they’d been sheetrocked to conceal some pervasive decay. And the free breakfast was a strangely regimented affair with a trio of servers assigning you to seats you didn’t want and ladling out food to you in a modern-day reprise of the orphanage scenes in Oliver Twist.

    Its location was just about unbeatable for someone like me who had come to watch the bike race (the Grand Prix Cycliste de Quebec). Its front door was just 500 meters from the finish line and I could actually watch portions of the race from the window of my room, as riders climbed past the Parliament building on the Grande Allee. The king bed in my room was incredibly comfortable. And a couple members of the staff, including the house cleaner, were remarkably sweet and helpful.

    Stayed in September 2024

  • Reviewed: September 3, 2024

    5.0
    Good location but not much else.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very small room, one window, no elevator, paid parking, no place to sit

    Location

    Stayed in September 2024

  • Reviewed: September 2, 2024

    7.0
    Great location. Small rooms, very dated, overpriced
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    1. No defined luggage drop off zone. It’s a VERY busy intersection. Not a good way to start 2. Lobby very small and unable to accommodate more than a few persons at a time 3. Room- Definitely a King bed..BUT I have stayed in many Executive rooms before and this would NOT be one of them. -TV was not a tv but a very small monitor. -room was on the top floor with angled ceilings..so if your taller than 3ft high you’ll be bumping your head…so it made the room super small -no control for room temperature -cold air vent/blower was directly above the bed and held in place by black electrical tape -heat was generated by an electric fireplace -bathroom accommodates only one person at a time and barely that -It WAS clean however 4. Breakfast- very small space for sitting, people had to walk away -food was limited and not available for the amount of people they had to serve- they didn’t allow you to get your own coffee, juice etc..pancake maker only made 2 at a time - very very inefficient

    Location was great

    Stayed in September 2024

  • Reviewed: September 1, 2024

    7.0
    It was comfortable, bathroom was very small.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was good.

    Stayed in August 2024

  • Reviewed: August 28, 2024

    7.0
    Good ubication.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The room (size, comfort, etc.). The price is high, but lower than the rest of the downtown hotels

    The ubication

    Stayed in August 2024

  • Reviewed: August 25, 2024

    7.0
    We loved the city. The place was in a great location. After our experience I may choose to stay somewhere else.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One staff member was quite verbally aggressive when the couple who was to accompany us could not come due to Covid. Despite having contacted Booking, this staff person insisted that I had not contacted you. We never even questioned the cancellation fee. He just approached me with a disgusted look on his face at breakfast. I thought he was just in a bad mood. As I was leaving breakfast he came up to me and was quite accusatory. He should not be dealing with the public in this manner. The only other thing I’d like to bring up is not a complaint. It is just unusual for us not to be able to get our own breakfast food at a breakfast buffet. It felt a little uncomfortable to have to ask for most of the items despite the wait staff being very professional. I have traveled extensively and have not come across that much control over breakfast.

    Excellent location Most staff members were very kind and helpful Clean

    Stayed in August 2024

  • Reviewed: August 24, 2024

    7.0
    Okay place to stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was not helpful.

    Location was just right. Comfortable room .

    Stayed in August 2024

  • Reviewed: August 23, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast. In this hotel the fear of coronavirus came to stay. Constant big brother is watching you

    Localization

    Stayed in August 2024

  • Reviewed: August 20, 2024

    7.0
    Great time in Quebec with friends
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are quite small. Bed not super comfortable.

    Great location. Nice staff. Nice breakfast. Refrigerator in room.

    Stayed in June 2024

  • Reviewed: August 8, 2024

    7.0
    If not for the breakfast "experience " this hotel have been a recommend.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Silly breakfast rules. Made for a less than desirable experience.

    Great location. Helpful staff.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    7.0
    The location was great
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room felt so cramped

    Location

    Stayed in July 2024

  • Reviewed: July 24, 2024

    3.0
    Poor
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor facilities and small cramped rooms

    Location

    Stayed in July 2024

  • Reviewed: July 19, 2024

    7.0
    Overall enjoyed the hotel, breakfast was good with a good selection and fresh food
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed was too soft, air conditioning very cold in the room

    Convenient location, clean and comfortable

    Stayed in July 2024

  • Reviewed: July 19, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    the room too small and can hear something noise from ather room, the breakfast is simple, there is'nt heater boiler water in the room . Room price is higher than quality

    the location great close every where to visit, toilet very clean

    Stayed in July 2024

  • Reviewed: July 14, 2024

    7.0
    Great location, for the cost, amenities should be better.
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Bathroom too small not able to move freely, no fan in it for ventilation. Lots of steam in room after shower. The bathroom floor had hair on it and the toilet should have been cleaned better upon arrival. Very cold in room, not able to control air conditioner temperature in room. Hotel Manager taped the vents to block some of cold air coming in but it didn’t help all that much.

    Prime location, close to amenities.

    Stayed in July 2024

  • Reviewed: July 12, 2024

    7.0
    Nice location and the staff were very friendly.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed. It was to soft. We sank into the bed.

    Location

    Stayed in July 2024

  • Reviewed: July 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    wooded room kind of dark

    good location

    Stayed in July 2024

  • Reviewed: June 25, 2024

    7.0
    Lot of gun! Hôtel fine but not exceptional. People working were nice.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast, small room.

    Location

    Stayed in June 2024

  • Reviewed: June 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was located on a very busy road and constant noise from the loud vehicles and buses. I would stay again but do not recommend room 51.

    Great location to easily walk to all areas. Nice breakfast with many choices. Staff were very pleasant and helpful. Room was very clean and comfortable bed. It was very hot while we were there and the AC worked great.

    Stayed in June 2024

  • Reviewed: June 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    bed

    Stayed in June 2024

  • Reviewed: June 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Great location Breakfast just ok Room was clean but very small

    Stayed in June 2024

  • Reviewed: June 17, 2024

    5.0
    The hotel was pretty much as expected - a 3 star experience
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Front desk staff was not as helpful as we hoped. Not unpleasant, just not engaged.

    Breakfast staff was welcoming. Room was clean and comfortable. It was a really good location for exploring the Old City.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    7.0
    Best location
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast, too old

    It’s location

    Stayed in June 2024

Showing 826 - 850

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