12 Rue Sainte-Anne, G1R 3X3 Quebec City, Canada
#15 of 105 hotels in Quebec City
Guests' ChoiceBased on 1030 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
8.8
Staff
9.2
Value for money
8.6
Free Wifi
8.9
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End of dialog contentReviewed: April 4, 2025
Donna
CanadaHighly recomended.
Stayed in April 2025
Reviewed: March 27, 2025
Emily
United StatesThe view from my room wasn’t amazing but I’m sure there’s not much to be done about that.
The location was amazing. And instructions for checking in and where to park where very helpful
Stayed in March 2025
Reviewed: March 27, 2025
Jennifer
United StatesBig, clean room with huge windows looking right out to the Chateau Frontenac. It was the perfect location for the view as well as getting around by walking, to both the upper and lower sections of the city.
Stayed in February 2025
Reviewed: March 16, 2025
Ellingwood
United StatesThe walls are pretty thin. You can hear when toilets are flushed in other rooms, and unfortunately, the people in the room next to us were very loud one night. We live in an apartment so we're used to hearing our neighbors, but it could be a problem for others.
The location was perfect.
Stayed in March 2025
Reviewed: March 14, 2025
Jean-carl
CanadaNo fan in washroom, no complimentary beverages, no dressers, drawers
Clean, upgraded, location
Stayed in March 2025
Reviewed: March 9, 2025
Sergei
United StatesWould like a Keurig type coffee maker available or coffee in the lobby in the mornings
Comfortable room, excellent location and view. Good shower, bed and internet. Expresso maker in the room.
Stayed in February 2025
Reviewed: February 24, 2025
Richard
United StatesN/A
Phenomenal location fronting the Place d'Armes; our room had a beautiful view of the Chateau Frontenac. Easy access to the building, spacious room, affordable rates, friendly and helpful staff
Stayed in February 2025
Reviewed: February 21, 2025
Lethycia
BrazilNothing to complain
Great location, great view, comfy bed, spacious
Stayed in February 2025
Reviewed: February 19, 2025
Chung
Hong KongExcellent location, the castle view was amazing
Stayed in January 2025
Reviewed: February 18, 2025
Julianne
United StatesThe hotel was modern and in a prime location. The receptionist was kind and helpful with recommendations.
Stayed in February 2025
Reviewed: February 14, 2025
Esther
AustraliaIt was tricky to unload luggage on arrival due to very limited car parks out the front of the hotel.
Its close proximity to Old Quebec City, and how spacious, clean and comfortable the room was with a beautiful view towards Le Château Frontenac.
Stayed in February 2025
Reviewed: February 6, 2025
Joao
Brazilnothing
Excelent location, just beside the Castle and in the old Quebec
Stayed in February 2025
Reviewed: February 1, 2025
Erin
CanadaNothing
Our room was spacious, impeccably clean and very comfortable. The bed was super comfortable with crisp, fresh good quality linen. Climate control was perfect with an extra heater and thermostat in the gorgeous washroom. The ceilings are high with huge double pain windows overlooking the Chateau. Gorgeous. Highly recommend! Perfect location in the heart of the historical, old Quebec City. All amenities close by on foot.
Stayed in January 2025
Reviewed: January 20, 2025
Tom
United StatesPillows were too hard
Location was fantastic- mostly within walking distance of the hot spots
Stayed in January 2025
Reviewed: January 18, 2025
Luc
CanadaBed was very comfortable and location was fantastic especially for the Christmas market
Stayed in December 2024
Reviewed: January 18, 2025
Lori
United StatesGreat location! Clean and well organized room for a boutique hotel.
Stayed in December 2024
Reviewed: January 17, 2025
Leticia
CanadaThey don’t have their own parking lot, so you’ll have to walk a bit. In winter, that can be a bit of a bummer because of the snow.
It’s a serene haven, perfect for unwinding.
Stayed in January 2025
Reviewed: January 11, 2025
Mozhgan
CanadaIt would be good to have breakfast.
Great location 👌 room was clean and the stuff was very nice.
Stayed in January 2025
Reviewed: January 7, 2025
Tommy
United StatesThe king sized bed did not have fitted sheets. It was difficult to tuck them into the top of the bed, so that by morning the sheets were bunched under our feet. We had to remake the bed each day to sleep comfortably the next night...not a big deal but weird. other than that, we loved the hotel! (Note: The elevator doesn't arrive at all floors exactly. We needed to use 10 stairs which was fine for us. If you don't want to do any stairs, you probably should indicate that on your reservation request.)
The hotel was just across the plaza from the Hotel Frontenac (a top sight in the old city) and right above the tourist info office, so it was convenient for making plans to see things in the area as well as to get a website for booking a tour to see the old, historic hotel. The location is near many restaurants for a range of meals. Housekeeping was available every day if we had wanted it, but we preferred to grab clean towels or coffee supplies when we saw her. There was creamer in the fridge when we arrived for the coffee maker (Nespresso style). The bed was comfy but had sheet issues. (see below)
Stayed in January 2025
Reviewed: January 5, 2025
Monique
CanadaElevator was not working when we checked in.
Stayed in January 2025
Reviewed: January 4, 2025
Myers
United StatesOne staff member was neutral not too friendly
Rooms, showers, location
Stayed in December 2024
Reviewed: January 2, 2025
Dana
AustraliaOnly reason for the 9 out of 10 is “restaurant” being listed as an amenity made me think we could have in-room dining or easy access to a lounge. Also unfortunately had some noisy neighbours throughout two nights of our stay. Other than it was a great experience!
Loved the location, service, cleanliness and view!
Stayed in January 2025
Reviewed: January 2, 2025
Roberto
CanadaClean, close to everything
Stayed in December 2024
Reviewed: December 31, 2024
Tracy
United StatesLoading and unloading luggage was difficult. They had 10 minute parking spots in front but since tourist information is on the 1st floor of the building you couldn't get a spot.
Excellent location
Stayed in December 2024
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