Although a Free breakfast was included with the booking, the Free Breakfast semi-buffet was a bit lacking, in-terms of food options. There was only a minimal selection of Toast, Bread, and other baked goods. And the same 2 kind of fruits each day. If you wanted Eggs, Sausage, Bacon or anything else you had to pay $8 for an "Breakfast Upgrade".

The facilities and room was clean and exceeded my expectations. Housekeeping/cleaning services would come by everyday to clean the rooms. And finally the Free Breakfast. The staff were also Nice and welcoming, however some staff were a bit rude. Other then that, I quite enjoyed my 10 nights stay.

Stayed in March 2025

The bathroom could use an upgrade - toilets should be replaced with new, taller ones to make it easier for seniors. The lighting could be upgraded as well - could use a ceiling light rather than just the light behind the mirror - would be easier to see especially when getting ready for the days events. Besides these small fixes, the bathroom itself was very clean and shower head was especially nice.

The staff were lovely and friendly. We were greeted kindly and we were able to acquire the room earlier than expected. We travelled from London for a funeral so it was nice to be able to check in earlier to relax a little. The room and washroom were clean and the beds were comfortable. The room was spacious and very clean.

Stayed in March 2025

The jets did not work in the jacuzzi tub and a the light over head was burnt out.

Stayed in March 2025

My deposit has not been refunded or has not reflected in my account. It's been over two weeks I left Canada.

Location proximity to my official event centre

Stayed in March 2025

None

Location

Stayed in February 2025

Some of the check in staff aren’t too friendly, but the restaurant staffs are friendly & helpful..

Location & Price

Stayed in March 2025

This review is hidden because it doesn't meet our guidelines.

higher than usual cost of room.

overall our stay was very good, however, because we were there for a youth hockey event the room(s) were exceedingly a higher price than usual

Stayed in March 2025

I am a patient of the Pain Clinic across the street from the hotel. I explained this to them when booking. I cannot drive or even walk for 24 hrs after treatment. I requested early check in when booking and they told me to check back the day of. I was told there would be no early check in available. I was for Ed to stay in my vehicle for 5 hours in the parking lot. This is unacceptable. There should be some arrangements kept open for circumstances like this. I was left in a very vulnerable situation.

There was a ceiling fan in my room and I enjoyed the option of having that instead of AC.

Stayed in March 2025

For a 3 star it’s way to expensive for a night I can stay at a 4 star or better for a little bit more then what I’m paying for now Especially when I’ve been staying here for 9 months now and not a better rate to accommodate me for all the money I’ve spent and given

Clean, friendly staff, very comfortable

Stayed in March 2025

The front desk staff were not at all friendly. I don’t think I got a smile until I left and asked for my invoice. They hadn’t added the food so I needed that for expenses. The man then sort of smiled. The restaurant staff were lovely. An additional C$8 was a bit much for some eggs and bacon.

Convenient to where I needed to be. Clean.

Stayed in March 2025

Could have better security. No chain or deadbolt on the door. Breakfast is underwhelming. Most would prob want the $8 upgrade. Hard to locate in the dark.. entry is actually on Hooper St

Comfortable, clean, quiet, nice staff. Lovely jacuzzi room. Restaurant staff exceptional and very accommodating. Was hoping for a latte or cap, but it turned out they didn’t have an espresso machine anymore. Turned out they make really great drip coffee so I didn’t miss my usual espresso.

Stayed in March 2025

The fan in the washroom, after you turned it off it would bang and clang for at least 20 to 30 minutes afterwards. They knew about this because the staff would leave the washroom fan on after cleaning the room.

Location was good, room was always kept clean and tidy by the staff, staff were friendly, water pressure in the shower was very good.

Stayed in March 2025

Nothing was perfect

Very nice and quiet

Stayed in February 2025

Great location and clean facility

Stayed in March 2025

My wife & I appreciate the staff of your hotels. We especially enjoy the "King" deluxe suite with the "Caesar" large jucuzzi!

Stayed in March 2025

Very poorly designed bathroom with what looks like a regular rim baby toilet and toilet paper that is hard to reach, and a back-lit mirror that is next to useless.

The Manager was very personable and helped us into the hotel and to our room with our luggage. The restaurant was very good with great staff.

Stayed in February 2025

The request to pay additionally to get a fried egg or an omelette for breakfast was a surprise and a disappointment. Also outside my room(inside the building) there was a constant sound similar to water dripping on metal throughout the night. prevented a sound and restful sleep.

The location was fine.

Stayed in February 2025

Variety at Continental Breakfast could be better.

Close to vicinity we were visiting. Great service. Friendly staff.

Stayed in February 2025

Nothing

Everything. I had no complaints

Stayed in February 2025

Nothing

The room was spacious and clean. Met all of our expectations

Stayed in February 2025

The pillows are not comfortable for me.

Always very welcoming,clean.

Stayed in February 2025

Some guests are really loud at 2 in the morning

Stayed in February 2025

Front Desk staff were not personable and welcoming…..”stiff” . No smiles, no greetings. Observed as multiple guests arrived for check-in.

Stayed in January 2025