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  5. Reviews of Moose Hotel and Suites

Reviews of Moose Hotel and Suites 4 stars

345 Banff Avenue, T1L 1H8 Banff, Canada

#8 of 50 hotels in Banff

Guests' Choice

Review score

Based on 1359 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.0

  • Free WiFi

    9.0

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Showing 676 – 700

  • Reviewed: 10 August 2022

    7.0
    Great location in town, with excellent bus service to the gondola. Really great beds.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    We had a room with a balcony, which looked out into a courtyard with other rooms. Perhaps I missed a notice upon booking that there would not be a view? For me personally, I would NOT pay extra money again for a balcony without a view. I really don’t think an extra $100+ for a balcony is worth it unless one has a view of the glorious mountains.

    The location was central, and that was great. Parking was free in an underground garage, and we appreciated that, too. The bed was remarkably comfortable, and the shower was very good. Our room and the facilities were very clean, too.

    Stayed in July 2022

  • Reviewed: 5 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    expensive given the quality of the hotel

    Stayed in August 2022

  • Reviewed: 29 July 2022

    7.0
    Good location, clean but expensive.
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights

    For a "superior" room, ( at a superior price), I am not sure what was so great about it?? It was just a hotel room.

    Very helpful front desk staff, great location, underground parking, quiet and clean.

    Stayed in July 2022

  • Reviewed: 29 July 2022

    7.0
    Splurge in Banff.
    • Leisure trip
    • Group
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The property was beautiful but pricey.

    convenient location

    Stayed in July 2022

  • Reviewed: 15 July 2022

    6.0
    Donny be fooled by the name of the room “Superior”; it means the room is basically in the basement. Very disappointed by
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    very expensive for the very bad view from the room.

    location, amazing view of the pool rooftop

    Stayed in July 2022

  • Reviewed: 13 July 2022

    7.0
    I reviewed several hotels and hoped to be more impressed for the money spent. Probably try elsewhere
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night

    Room was underwhelmingly small for the price paid (and for our anniversary). No bath robes provided in the room for the pools. We were on the ground floor so not as private.

    The room was clean and had all the necessary amenities. Nice hot pools on roof top. Nice description about the Corner House's history.

    Stayed in July 2022

  • Reviewed: 26 June 2022

    7.0
    great stay.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    the blinds over doors and on windows- were they privacy blinds? could people see in? I never felt quite secure.

    has a great stay here - staff were brilliant and went out of their way to help .

    Stayed in June 2022

  • Reviewed: 9 June 2022

    6.0
    Nice location but definitely not worth the price.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    For an expensive four star hotel it was very basic - overpriced. The ‘authentic’ Italian restaurant in the hotel was also very poor indeed. The pasta was like the stuff I made as a student, the bread you could help yourself to was sliced supermarket bread and the meat had clearly been pre-cooked and just heated when ordered.

    Good location

    Stayed in June 2022

  • Reviewed: 5 January 2024

    10
    Clean and beautiful room in stunning location.
    • Leisure trip
    • People with friends
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The heater was loud and kept turning on and off because you could only set the heating to auto

    Stunning interiors and a homey feel

    Stayed in January 2024

  • Reviewed: 19 December 2023

    10
    I will be back
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Lovely hotel centrally located to shopping and restaurants. Beautiful amenities in bathroom. Real fireplace crackling away in lobby was awesome.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Very close to restaurants, shops, and groceries. Cozy rooms that were warm and comfortable.

    Stayed in December 2023

  • Reviewed: 18 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I have stayed in Moose a few times and I always loved it. Location, amenities, staff, cleanliness have always been great.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    10
    Dreamy
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Outstanding venue, amazing service and dreamy atmosphere! It was a perfect stay.

    Stayed in October 2023

  • Reviewed: 3 November 2023

    8.0
    Great hotel and facilities. Would definitely come back
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Quite expensive for the type of room we had

    Great facilities/pools and location was brilliant. Felt a special place to stay

    Stayed in October 2023

  • Reviewed: 23 September 2023

    10
    Loved this hotel, would definitely return and recommend.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 6 nights
    • Submitted via mobile

    N/A

    Great location, clean, nice rooms. Loved the rooftop hot tub

    Stayed in September 2023

  • Reviewed: 27 April 2023

    8.0
    Nice place, quite expensive
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Value for money, paid a lot of money for a pretty standard hotel room.

    Great location, free parking, comfy bed and very clean.

    Stayed in April 2023

  • Reviewed: 14 January 2023

    8.0
    best hotel in town
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    amazing stuff specially at the front desk ,we’ll come in next winter again to my favourite hotel. we love moose hotel, thank you so much.

    Stayed in January 2023

  • Reviewed: 3 October 2022

    9.0
    Great trip to Banff
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queens
    • Stayed 3 nights
    • Submitted via mobile

    Elevators did not always work

    Location, the feel of the property (coziness), and ease of parking

    Stayed in October 2022

  • Reviewed: 21 June 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    location and facilities

    Stayed in June 2022

  • Reviewed: 17 May 2022

    7.9
    Heat
    • Leisure trip
    • People with friends
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    We had issues with our heat in our room

    Perfect location

    Stayed in May 2022

  • Reviewed: 14 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    restaurant could be better value based on food quality. don’t mind paying Banff prices when the quality is higher. found it under whelming

    clean and friendly. loved the pool/ hot tubs. rooms were great. lobby/fireplace. dear staff helpful and friendly.

    Stayed in April 2022

  • Reviewed: 8 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    the amount of dirt and dust on the back of the bathroom door, and the shower head covered in dust as wellthe shampoo and conditioner was empty, after riding my motorcycle to the hotel and having a swim ending with the shower. thinking the amenities saying there shampoo ect so we didn’t bring any due to being on a motorcycle to save room. then having a shower at 10:30pm to find they’re empty. asking the front desk for some and being told they can’t help until the next day really sucks. the elevator was not working nor the bank machine. walking to another property for the purpose of taking out cash was a major inconvenience for the amount of money we pay for a night. I’d assume with staying in this hotel over 9 times now and the only one I use, that throngs get taken care of better for $500-$600 per night.

    everything is great with perfect location.

    Stayed in May 2023

  • Reviewed: 2 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 30 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 27 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

Showing 676 – 700

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