I enjoyed the property, but I was delivered a notice The following morning due to unforeseen circumstances they would not be cleaning my room. We told him this was unacceptable at this price point acceptable and really unacceptable to be notified 12 hours after check-in. they did change it for us but I wonder how many people just except it.

good location, the adjoining restaurant and bar was good as well. servers at the restaurant and bar were splendid.

Stayed in August 2022

We had a room with a balcony, which looked out into a courtyard with other rooms. Perhaps I missed a notice upon booking that there would not be a view? For me personally, I would NOT pay extra money again for a balcony without a view. I really don’t think an extra $100+ for a balcony is worth it unless one has a view of the glorious mountains.

The location was central, and that was great. Parking was free in an underground garage, and we appreciated that, too. The bed was remarkably comfortable, and the shower was very good. Our room and the facilities were very clean, too.

Stayed in July 2022

expensive given the quality of the hotel

Stayed in August 2022

For a "superior" room, ( at a superior price), I am not sure what was so great about it?? It was just a hotel room.

Very helpful front desk staff, great location, underground parking, quiet and clean.

Stayed in July 2022

The property was beautiful but pricey.

convenient location

Stayed in July 2022

very expensive for the very bad view from the room.

location, amazing view of the pool rooftop

Stayed in July 2022

Room was underwhelmingly small for the price paid (and for our anniversary). No bath robes provided in the room for the pools. We were on the ground floor so not as private.

The room was clean and had all the necessary amenities. Nice hot pools on roof top. Nice description about the Corner House's history.

Stayed in July 2022

the blinds over doors and on windows- were they privacy blinds? could people see in? I never felt quite secure.

has a great stay here - staff were brilliant and went out of their way to help .

Stayed in June 2022

For an expensive four star hotel it was very basic - overpriced. The ‘authentic’ Italian restaurant in the hotel was also very poor indeed. The pasta was like the stuff I made as a student, the bread you could help yourself to was sliced supermarket bread and the meat had clearly been pre-cooked and just heated when ordered.

Good location

Stayed in June 2022

The heater was loud and kept turning on and off because you could only set the heating to auto

Stunning interiors and a homey feel

Stayed in January 2024

Lovely hotel centrally located to shopping and restaurants. Beautiful amenities in bathroom. Real fireplace crackling away in lobby was awesome.

Stayed in December 2023

N/A

Very close to restaurants, shops, and groceries. Cozy rooms that were warm and comfortable.

Stayed in December 2023

I have stayed in Moose a few times and I always loved it. Location, amenities, staff, cleanliness have always been great.

Stayed in November 2023

Outstanding venue, amazing service and dreamy atmosphere! It was a perfect stay.

Stayed in October 2023

Quite expensive for the type of room we had

Great facilities/pools and location was brilliant. Felt a special place to stay

Stayed in October 2023

N/A

Great location, clean, nice rooms. Loved the rooftop hot tub

Stayed in September 2023

Value for money, paid a lot of money for a pretty standard hotel room.

Great location, free parking, comfy bed and very clean.

Stayed in April 2023

nothing

amazing stuff specially at the front desk ,we’ll come in next winter again to my favourite hotel. we love moose hotel, thank you so much.

Stayed in January 2023

Elevators did not always work

Location, the feel of the property (coziness), and ease of parking

Stayed in October 2022

location and facilities

Stayed in June 2022

We had issues with our heat in our room

Perfect location

Stayed in May 2022

restaurant could be better value based on food quality. don’t mind paying Banff prices when the quality is higher. found it under whelming

clean and friendly. loved the pool/ hot tubs. rooms were great. lobby/fireplace. dear staff helpful and friendly.

Stayed in April 2022

the amount of dirt and dust on the back of the bathroom door, and the shower head covered in dust as wellthe shampoo and conditioner was empty, after riding my motorcycle to the hotel and having a swim ending with the shower. thinking the amenities saying there shampoo ect so we didn’t bring any due to being on a motorcycle to save room. then having a shower at 10:30pm to find they’re empty. asking the front desk for some and being told they can’t help until the next day really sucks. the elevator was not working nor the bank machine. walking to another property for the purpose of taking out cash was a major inconvenience for the amount of money we pay for a night. I’d assume with staying in this hotel over 9 times now and the only one I use, that throngs get taken care of better for $500-$600 per night.

everything is great with perfect location.

Stayed in May 2023

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025