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  5. Reviews of Pan Pacific Vancouver

Reviews of Pan Pacific Vancouver This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Suite 300-999 Canada Place, V6C 3B5 Vancouver, Canada

#27 of 74 hotels in Vancouver

Guests' Choice

Review Score

Based on 2582 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    7.9

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 1, 2025

    10
    Excellent hotel, location, room, and staff!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We liked it all!

    We were so pleased with our stay, this is the perfect location to stay prior to departing on a cruise ship. There is a food court attached to the property, so my grandson was able to get his McDonald's. Walking distance to other restaurants as well as downtown.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    8.0
    Do it
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Little dated but clean

    Great for cruisers.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    9.0
    Great location very nice bar with a view
    • Leisure trip
    • Group
    • Deluxe Double Room with Two Double Beds and Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Access to the check in area, no escalators working up and only one working down!

    Excellent location and views

    Stayed in March 2025

  • Reviewed: April 1, 2025

    8.0
    Excellent location, $
    • Leisure trip
    • Couple
    • Deluxe King Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Room and restaurant were pricy, and not notable

    Location

    Stayed in March 2025

  • Reviewed: March 31, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe King Room with Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazingly located!

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A sound proof room with a very comfortable bed after a long flight from Europe.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    10
    luxurious place to stay right on the water. beautiful views!
    • Business trip
    • Couple
    • Pacific Club Deluxe King Room
    • Stayed 2 nights

    the restaurant downstairs for breakfast was not awesome. the food was pretty pricey but was not quite up to the level you would expect for the cost.

    I had a great room looking east over the city and waterfront. the bed was extremely comfy and it was a great place to stay for a few days.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    8.0
    Pleasant stay with great facilities
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Minor wear and tear noted in some of the furniture

    Good work area in the room. Good lighting.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    9.0
    It was a wonderful stay, staff was exceptionally kind and extremely helpful.
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No microwaves in room.

    We enjoyed the scenic view.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    10
    We couldn’t have asked for a better stay and will definitely be returning!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location!!! Breathtaking views. We arrived earlier than expected, and they were kind enough to offer us a complimentary early check-in, which was incredibly helpful and much appreciated.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    10
    Short business trip with my wife.
    • Business trip
    • Couple
    • Deluxe King Room with Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing here.

    Room was well appointed and very clean. Hotel facilities and staff were all pleasant. The complimentary coffee in the room was fantastic

    Stayed in March 2025

  • Reviewed: March 16, 2025

    10
    Beautiful views, helpful and friendly staff, a really convenient and comfortable stay while writing my FRCPSC exam over
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very grand. They don’t make hotels this way anymore. Reminded me of the Ritz, Waldoff Astoria etc calibre from the 80s and 90s

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    I had a fun time and was able to enjoy myself
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was crowded due to other events going on.

    The location was good. Same facility as the event held there all weekend.

    Stayed in March 2025

  • Reviewed: March 5, 2025

    10
    Excellent and fit for purpose - successful and rewarding trip
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Excellent view Friendly Staff Nice food with lots of variety

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    We had a great stay and are looking forward to staying again in the future.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The usb charge ports in our room did not work.

    The property was clean and the room had a great view. The beds were very comfortable and we liked that our room was centrally located to the trade and convention centre.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Harbor View
    • Stayed 4 nights
    • Submitted from a mobile device

    The night manager at 5 30 pm was excellent and avoided what could of been a sticky situation.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    8.0
    Overall, despite a few minor drawbacks, we had a great experience at the Pan Pacific Hotel Vancouver, mainly due to its
    • Leisure trip
    • Couple
    • Deluxe King Room with Harbor View
    • Stayed 8 nights
    • Submitted from a mobile device

    Unfortunately, the room was a bit noisy. We had a connecting door to the neighboring room that wasn’t well insulated, making conversations from the other side quite audible. Additionally, we could even hear sounds like the shower running from another adjoining room. The design of the restaurant, bar, and lobby felt somewhat dated, which might not appeal to guests looking for a more modern atmosphere.

    Our stay at the Pan Pacific Hotel Vancouver was overall very enjoyable. The hotel boasts a fantastic location, perfect for scenic walks along the harbor, through Stanley Park, and into Downtown Vancouver. One of the highlights was the stunning view from our room, overlooking the harbor and the lush greenery of Stanley Park. The room itself was very clean. The gym is well-equipped, though accessing it through a parking deck was slightly inconvenient. The pool area was another highlight, offering breathtaking views of the harbor while relaxing. Breakfast at the hotel was rich and varied, catering to different tastes. A big plus was the hotel’s flexibility and excellent service. Due to an unexpected situation—my husband breaking his leg while skiing—we had to adjust our travel plans. The hotel accommodated us seamlessly, allowing us to check in three days earlier than planned and ensuring we could stay in the same room. A special shoutout to doorman Peter, who truly went above and beyond to assist us. Not only did he provide a wheelchair free of charge, but when another guest accidentally broke my husband’s crutches, he made every effort to find a replacement in the hotel’s storage. His kindness and willingness to help made a huge difference during our stay.

    Stayed in February 2025

  • Reviewed: March 2, 2025

    9.0
    Great Hotel, Beautiful Views!
    • Business trip
    • Couple
    • Deluxe King Room with Harbor View
    • Stayed 3 nights

    The carpets seemed a bit old, but other than that no complaints.

    The view was spectacular, view of downtown Vancouver as well as the harbour. It was beautiful, the rooms were very clean, service was spectacular. Definitely recommend this hotel. The hot tub and the heated pool with the view of the harbour was breathtaking

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Had to pay for parking. Took too long to excess the elevator.

    Clean, Nice , and beautiful stay

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Best Vancouver hotel experience thus far
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevators took quite a bit of time to arrive no matter the time of day and despite there being 4 of them.

    At every opportunity to connect with staff was easily the best experience of any hotel in Vancouver I've experienced yet. The room was large, clean and beautiful with a gorgeous city view. Very convenient concierge services as well! Room service options were wonderful and the covered walkway to the convention center were also amazing and one of the main reasons this was booked to begin with. Overall, far exceeded my expectations. Will absolutely stay here again!

    Stayed in February 2025

  • Reviewed: February 23, 2025

    9.0
    Comfortable and great service.2 thumbs up
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The price would be a little less.

    The service was excellent

    Stayed in November 2024

  • Reviewed: February 17, 2025

    10
    Comfortable and stress-free stay with beautiful view.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Beautiful view of the ocean and mountains from the 20th floor. We were upgraded to a bigger room which made me extremely happy. Comfortable beds. I appreciated the concierge service - I could ask every question I had easily by text. Starbucks in the building as well as countless great restaurants within close walking distance.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Pacific Club Deluxe Harbor King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was fantastic.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    8.0
    Good value and great location for a downtown waterfront hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Decor is getting a bit tired despite it being very well maintained. It would be nice to have had fresh milk not crappy Delight brand of whitener for my morning coffee. At least there’s some great coffee shops within easing walking! Overall these are very small things. I like the hotel.

    Convenient location, comfy bed and pillows, nice amenities. Friendly staff.

    Stayed in February 2025

Showing 1 - 25

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