Lovey room and spa was fantastic!

Stayed in January 2025

No complaints

A high end property located close to downtown events we were attending.

Stayed in February 2025

This was a quick staycation as my mum and sister live in Calgary and The Palliser was always somewhere we would go for special occasions. The staff were super friendly and the room was fantastic, along with the lovely amenities and good thing that there is a website where you can buy them after your stay! We had afternoon tea before checking in and this was a lovely end of the year treat.

Stayed in December 2024

The table next to my bed had not been wiped clean so there was a sticky ring of residue on the table from the previous guest. Likely an oversight in a rush to get the room ready. The overnight staff were not as friendly as the experience with the morning and day staff.

The Fairmont Palliser is an incredible piece of Calgarian history. I love that this antique building still exists and that people still go here to celebrate their beautiful gatherings, large or small. The morning and day staff during my stay were excellent. Upon arrival, the baggage handlers and bellmen were just wonderful. The front staff were friendly and helpful. The chandeliers were exquisite and the Christmas decorations were pretty. The floors in the main entry are beautiful. The pool and hot tub were very clean, and the water was crystal clear. The temperatures were exactly as I had expected. The main pool was refreshingly warm/cool, with warm water jetting in, and the hot tub was hot at 40°. The women's change room was beautiful with vanities to re-do your make up and hair after you swim. I loved the pictures in the hallways of the mezanine level with stories about previous visitors to the hotel. The beds were so comfortable. I would love to see one or two of the rooms turned into a gallery/museum and have them dressed as per what guests of old time may have looked like or been like, and have special tickets (affordable-or with a meal) and times to tour certain areas that tell the tale of the hotel and patrons both famous or regular civilian. It would be great to restore some of the old ways of how they did things in the hotel such as the telephone operator room (just a demo dosplay) just simply to see how the old hotel once was and the complicated yet simplistic way the hotel was run. Maybe have a dress up day of the week or month where staff dress as they did in the 1920's, 30's, 60's and jump to 2000's and then decorate updated rooms for those guests looking for more current amenities. It would be interesting to maybe have different wings of the building representing eras as the building itself housed so many patrons in the different eras. This building is so charming. I just love it!

Stayed in December 2024

Absolutely nothing.

Beautiful Hotel, facilities, rooms and being able to use the Gold Lounge was perfect. The Spa and Massage were great.

Stayed in September 2024

I did not like that we couldn’t watch anything on tv

I enjoyed the rooms and how polite the staff was and being upgraded to fairmont gold for a good price.

Stayed in December 2024

Christmas decor, staff, Robert in kitchen was phenomenal, tushar at reception was a legend

Stayed in December 2024

Service

Stayed in September 2024

A lovely hotel to finish our holiday in Canada, only a short drive to the airport on our last day. Comfortable bed. Excellent breakfast. Friendly and helpful staff.

Stayed in September 2024

Proximity to Central Pacific Railway and rail noise

Staff and city location

Stayed in October 2024

Well appointed room; access to Penthouse and its related perks was greatly appreciated after a day of traveling.

Stayed in September 2024

at front desk slow service , need to be more greetful .

Stayed in September 2024

No free parking.

The location is good.

Stayed in September 2024

The water temperature in the shower was difficult to regulate. The first night, the room was cold, and it was difficult to get the temperature adjusted.

The service was outstanding. The cafe staff were among the best I've had in any cafe. I found everyone in the hotel to be helpful and willing to go the extra mile. The staff made the stay outstanding.

Stayed in September 2024

nothing - don't think breakfast was included in my rate, but I don't take breakfast. nice assortment of teas/coffee in my room.

Always excellent - location, room, bed, bathroom (with fluffy robes and nice soaps and products), ambience, service - loved it all ! we also used the valet parking, which was so convenient and nicely done. Good selection of teas/coffee in the room. Also my room overlooked the Calgary tower - nice touch!

Stayed in September 2024

Central and accommodate dogs.

Stayed in September 2024

Hotel was beautiful. Staff were very accomidating and pleasant. Breakfast was excellent

Stayed in September 2024

Beautiful property, upgraded to a suite which was fabulous. Great spa. All staff were wonderful

Stayed in August 2024

Location, favilities, staff

Stayed in August 2024

we had a minor issue with the bathroom but they dealt with it in a fabulous way

Usual Fairmont experience. Great location, people and food.

Stayed in August 2024

Carpet in our room was filthy At checkout , the clerk tried to charge us again for our stay.. they had no record of my payment Good thing I had the copy of the receipt Another clerk was called and everything was sorted out .. just not professional for the GOLD level

The bed was amazing and sheets were so comfortable

Stayed in September 2024

So beautiful

Stayed in September 2024

No hand towel rails in our first room very small bathroom

Nice big room Great location next to tower, block from shopping

Stayed in August 2024

Did not have breakfast there just coffee. Location was great. Beautiful hotel.

Stayed in August 2024