15 Commercial Street Extension, B1C 2J4 Louisbourg, Canada
#1 of 5 hotels in Louisbourg
Guests' ChoiceBased on 137 hotel reviews
9.2Cleanliness
9.6
Comfort
9.7
Location
9.6
Facilities
9.4
Staff
9.5
Value for money
8.8
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 14, 2022
June
CanadaStaff were great! Dinner fabulous, and the atmosphere was lovely. Had a great time at dinner, fun energy. So tastefully decorated. The suite on the ocean front was heavenly.
Stayed in September 2022
Reviewed: September 11, 2022
Sarah
CanadaThe room was a bit noisy due to thin walls and ceiling but the gorgeousness of the rooms made up for that.
Loved the location and the view. Loved The Bothy restaurant and the live music. Loved the staff and their obvious love of their job.
Stayed in September 2022
Reviewed: August 30, 2022
Sue
CanadaThe only thing I personally didn’t like was the bed firmness, which is personal opinion. The bathrooms are clean and very functional but not yet updated to match the rooms, which I know is the next plan. Don’t let this put you off though!
I was a little confused about whether I had booked the old Point of View or the newly refurbished North Star. It was indeed North Stat and didn’t disappoint! Great location & views, great bar area, little gift shop and lovely accommodation. If you come to louisbourg, eat &/or stay here!
Stayed in August 2022
Reviewed: August 29, 2022
Pascaline
CanadaThe mattress was very hard and should be upgraded. Its just sad because the bedding and pillows are perfect and feels brand new.
When i booked this place in July , i had no idea it was recently purchased by Colin and Justin and that the name was now “ North Star” . What a surprise when we went to check in and saw Colin there at the reception. When we saw the room with the upgrades ( looking different than the pictures on Booking) we were very pleased. What a nice room with tones of windows looking up to the water . Wow. The site is just perfect with a superb view on the water and pic-nic tables to watch the sunset . We enjoyed a glass of wine there later at night. Restaurant on site was also a pleasant surprise but we could not eat there that night because it was fully booked. However the woman at the reception referred us to another restaurant in town called “ Spoon drift” and we managed to get a table there. Staff was very accommodating because they were also fully booked that night. Food was fantastic. This hotel and restaurant will do fantastic in years to come in this beautiful paradise of Louisbourg , Nova Scotia.
Stayed in August 2022
Reviewed: August 25, 2022
Gwen
United StatesBetter lighting in the bathroom.
Located on the water. Very spacious room, comfortable bed. There is a restaurant on site--The Bothy, that is very good! We were also able to eat breakfast in the other restaurant.
Stayed in August 2022
Reviewed: August 25, 2022
Richard
United StatesCan't think of anything
Outstanding location, decor, staff, food!
Stayed in August 2022
Reviewed: August 20, 2022
Tsui-wen
New Zealandno quibbles at all
beautiful decor and lovely room although we did not book the sea view suite
Stayed in August 2022
Reviewed: August 18, 2022
Lepage
Canadaroom noise was a little high, doors didn’t close properly.
Suites were well appointed, location was very convenient for the fortress, food was amazing!
Stayed in August 2022
Reviewed: August 6, 2022
Peter
CanadaWe did not have breakfast in the restaurant but the dinner at The Bothy was wonderful. Food, service and surroundings were lovely. The rooms are lovely and very comfortable and the convenience of a small kitchenette is great. Above all, the gorgeous view is what truly took my breath away.
Stayed in August 2022
Reviewed: July 27, 2022
Ann
United StatesBathroom was small, with little room for toiletries. But that is very small compared to then entire experience.
Comfortable, beautifully decorated room, facing the water. Very relaxing and that is what we came for. Small, but unique and beautiful waterfront. Wonderful. Fantastic. Unforgettable stay.
Stayed in June 2022
Reviewed: July 19, 2022
Robert
United StatesIt was beautifully decorated with all the latest styles! It was classy without being stuffy or pretentious, therefore still incredibly cozy! The view was breathtaking and the service was warm and inviting. The breakfast the next morning was delicious!
Stayed in July 2022
Reviewed: July 18, 2022
Kevin
Canadanothing
staff , room and location. Breakfast was great.
Stayed in July 2022
Reviewed: July 16, 2022
Linda
CanadaThe bathroom mirror was too high for me to see in , and quite small. we stayed in number 14 The guests upstairs were loud.
excellent staff… friendly
Stayed in July 2022
Reviewed: July 14, 2022
Mark
CanadaN/a
Location and views are superb! Food is outstanding. Staff is awesome. Very stylish!
Stayed in July 2022
Reviewed: July 1, 2022
Berend
Netherlandsn/a
Beautifully designed hotel with comfortable rooms and a good restaurant. Very close to the Louisbourg Fort.
Stayed in June 2022
Reviewed: September 7, 2024
Helen
CanadaThe lower suites echo the footsteps of those above. So we heard loud footsteps most of the evening from upstairs. The supper meals were tasty, but some garlic bread added would enhance it and the prices very high.
Enjoyed the meals, atmosphere and location. Clean, attractive suites.
Stayed in September 2024
Reviewed: August 4, 2024
Lisa
CanadaBathroom was really outdated, didn’t match the unit’s lovely design, didn’t meet expectations.
Beautiful bedroom & living area. Lovely reception area, gorgeous restaurant and bar. Amazing staff, warm hospitality, committed to customer satisfaction. Thank you Julie, Bonnie & Sandra!
Stayed in July 2024
Reviewed: June 19, 2024
Arik
CanadaStaff / service level Dinning service and food quality
Location
Stayed in June 2024
Reviewed: October 9, 2023
Ignacio
CanadaThe lack of isolation from the upper floor made us to be awake from 6pm when the upstairs neighbors started to move. Everything was perfect but this is a real problem if you are hosted on the ground floor.
The location was excelent on a very quiet environment
Stayed in October 2023
Reviewed: September 22, 2023
P
CanadaHowever, for the price, you should get more food. I the potatoes were very good but I could count on one hand how many were on my plate. I was also given one grape. For $18, I should get more than that. The endless coffee was ended after the first cup since I never got a refill.
Breakfast was very good. We got the seafood Benny. The potatoes had lots of flavour, the salmon was good. The eggs were cooked well.
Stayed in August 2023
Reviewed: October 15, 2022
Robert
United StatesRoom was spacious but did not have any type of dresser for storing clothes. Similarly, bathroom had ample floor space, but vanity was quite small
Location is close to the Fortress and has an excellent view of it across the bay. Restaurant “The Botha” onsite. We were told that renovations are underway to remedy deficiencies mentioned below.
Stayed in October 2022
Reviewed: September 6, 2022
Anabela
Canadalack of mirrors and toiletries
location
Stayed in September 2022
Reviewed: July 9, 2023
Anonymous
CanadaThey could use chairs for each balcony or even a little sitting area overlooking the water.
The room was beautiful and the decorations were gorgeous. Colin and Justin not only greeted us but actually served us! Impressive story!
Stayed in July 2023
Reviewed: September 28, 2022
Anonymous
Canadaoutside lights and comfort of the chair- also only 1 chair in room
Stayed in September 2022
Cochem, Germany
Naples, Italy
New York, US
Paks, Hungary
Thierbach, Austria
Oxford, UK
Jabiru, Australia
Bad Goisern, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content