505 North Terminal Avenue, V9S 4K1 Nanaimo, Canada
#16 of 18 hotels in Nanaimo
Guests' ChoiceBased on 436 hotel reviews
7.1Cleanliness
7.9
Comfort
7.8
Location
7.9
Facilities
7.4
Staff
7.9
Value for money
7.8
Free Wifi
8.0
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End of dialog contentReviewed: August 20, 2023
Bert
United StatesIf you use their wifi, READ THE AGREEMENT. (photo attached). They require you to give them permission to monitor your communications, including content. I didn’t use their wifi and will not stay here again.
Stayed in July 2023
Reviewed: August 18, 2023
Marie
Canadaair con and fan very noisy
no breakfast included
Stayed in August 2023
Reviewed: August 16, 2023
Frederick
CanadaEvery thing was great the parking lot was a little small if your towing a boat and trailer but still workable
Perfect location
Stayed in August 2023
Reviewed: August 16, 2023
Saskia
AustraliaThe staff went out of their way to accommodate our tandem and changed our room to a ground floor room when we arrived. They also let us book in early which was much appreciated.
Stayed in August 2023
Reviewed: August 12, 2023
Al
CanadaContinental breakfast should be included Deadbolt lock to room didn’t work staff had to take tv off wall and hook up cords before it worked
What breakfast their wasn’t one Room was comfortable
Stayed in August 2023
Reviewed: August 11, 2023
Markus
CanadaEverything
Stayed in May 2023
Reviewed: August 9, 2023
Anderson
CanadaThe beds were far too firm. The towels were dirty, and there was a domestic incident during our stay. The turnover service was minimal.
Nothing.
Stayed in August 2023
Reviewed: August 7, 2023
Ralph
CanadaVery expensive for the class of hotel
Availability. Not much else was
Stayed in August 2023
Reviewed: August 5, 2023
Elizabeth
United StatesThe Korean restaurant right next door was absolutely fantastic. The rooms were nice and clean and comfy. For the price it was nice. Had AC and a fan.
Stayed in August 2023
Reviewed: August 4, 2023
Samantha
CanadaNot enough parking on busy season.
Convenient. Easy access to parking. Internet speed and connection is what brings me back.
Stayed in July 2023
Reviewed: August 4, 2023
Frederick
CanadaVery clean and the owners were awesome
The location was perfect and the staff was amazing ,.
Stayed in July 2023
Reviewed: August 2, 2023
Barbara
CanadaThe front desk staff.
Nothing
Stayed in July 2023
Reviewed: July 31, 2023
Klassen
CanadaCan’t say anything, it was as close to perfect as you can get!!! :D
The renovations were very nice, a lot of thought went into little extras that lost hotels don’t have, little extra touches. The pillows were amazing, and they had lots - whic is rare in hotels, the beds were clean and comfortable , I got a great sleep - which I never usually do!! There was a portable air conditioner in the bedroom and two fans in the main area that kept it cool. Semi private little decks outside with a chair and little box of flowers, a little elegant metal vanity in the bathroom with soaps and shampoos set on with a facecloth fanned out behind them, extra large towels on the clothes rack outside the bathroom (what hotel ever provides extra towels) it had a huge shower head so the shower was fantastic! This was way nicer than many 5 star hotels. So clean and refreshing. We were on foot, and it is located in walking distance to restaurants and amenities. Overall 5 star rating from me, I highly recommend this place and I will definitely be back!!!
Stayed in July 2023
Reviewed: July 27, 2023
Helen
CanadaThe location is sketchy. On busy road and no fencing for privacy and security. Couldn't open window in bathroom due to someone smoking right outside! That's the only venting for bathroom! The room was very dated but the new flooring and furniture makes a nice improvement. Unfortunately the second room had no a/c and floor fan was not working and very hot at night. Fridge was leaking had to use towels to mop.
Close to ferry terminal. Garden looked nice but not accessible.
Stayed in June 2023
Reviewed: July 11, 2023
Shelly
CanadaNoisy TV and music through the walls until late. Thin walls. Hard to get around from parking to room. No place to take the dog to go to the bathroom.
Porch to sit on. Nice yellow paint colour in the room.
Stayed in July 2023
Reviewed: July 10, 2023
Trefry
CanadaThis review is hidden because it doesn't meet our guidelines.
Reviewed: July 8, 2023
Harvie
CanadaWe didn't have a breakfast we stayed only for one night and left early in the morning.
Stayed in July 2023
Reviewed: July 7, 2023
Monty
CanadaLack of adequate air conditioning. No food sources within reasonable walking distance
Clean, good location, adequate value for price.
Stayed in July 2023
Reviewed: June 27, 2023
Greg
United StatesBeds uncomfortable and no air conditioning….only fans in room
Stayed in June 2023
Reviewed: June 27, 2023
Greg
United StatesAlthough great location to Ferry Terminal, bed was uncomfortable and facilities were dated.
Stayed in June 2023
Reviewed: June 21, 2023
John
CanadaNot clean. Quarter sized soap. Noisy. Grumpy staff.
Central location but quite noisy.
Stayed in June 2023
Reviewed: May 24, 2023
Charmaine
CanadaVery friendly service which was most appreciated.
I left so early I did not have breakfast.
Stayed in May 2023
Reviewed: May 22, 2023
Mcguiness
Canada*Noisy - heavy traffic and tenants on balconies. *I am 5'3".The bed was more than hip height and firm. I had to pull over the sitting chair to help get up on it; still challenging. *No A/C. *Floor blackened my feet!
Pleasant decor. Fridge and microwave. Lovely garden courtyard down below. Some units (not mine) had balconies with outdoor furniture.
Stayed in May 2023
Reviewed: May 1, 2023
Brandon
CanadaLock your vehicle up. Seriously.
good value, clean, comfortable and very close to the ferry.
Stayed in May 2023
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